Ditech Financial LLC

2015-05-24

Hampton, GA

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-23

Herndon, VA

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-05-23

Euclid, OH

Loan servicing, payments, escrow account

Mortgage: FHA mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-22

Hillsdale, NJ

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-05-22

Academy, NJ

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-22

Indianapolis, IN

Cont'd attempts collect debt not owed

Debt collection: Mortgage

Debt was discharged in bankruptcy
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-22

Aurora, CO

Cont'd attempts collect debt not owed

Debt collection: Mortgage

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-22

Ellenwood, GA

Cont'd attempts collect debt not owed

Debt collection: Mortgage

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-22

Ogden, UT

Loan modification,collection,foreclosure

Mortgage: Home equity loan or line of credit

Complaint: I applied for a modification with Green Tree and they will not talk with me about why it was denied.
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2015-05-22

Axson, GA

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-22

MN

Loan servicing, payments, escrow account

Mortgage: FHA mortgage

Complaint: I have a loan with Green Tree My payment is XXXX of that PMI is XXXX and the balance is XXXX and intrest {$290.00} of it goes to Escrow for Tax and INS I called and asked why they did n't pay property Tax and they said the loan was n't set up to do that I said will it says on my paper work they said I would have to fax the Escrow dept no # to call them my property taxes are over due now and now Green Tree says they will respond with in XXXX days this is a FHA loan it 's there mistake they have the money
Company Response: Closed with monetary relief

Disputed: No Timely Response

2015-05-22

Hilltop Mall, CA

Loan servicing, payments, escrow account

Mortgage: FHA mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-22

Arlington, VA

Loan servicing, payments, escrow account

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-21

Hillsboro, NC

Taking/threatening an illegal action

Debt collection: Mortgage

Seized/Attempted to seize property
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-21

Minneapolis, MN

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-21

Reidsville, NC

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with monetary relief

Disputed: No Timely Response

2015-05-21

Havana, FL

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Complaint: i was living in a mobile home and my mortgage was with Greentree. I had fallen very ill and was unable to pay and fell behind in my payments. I lived there for many years and asked them to work with me on it, but they would not. Everyday they would call, with nasty phone calls in a threatening manner. First a man called, then he would hang up, then this was followed by a lady. It was constant around the clock. They said that I was to pack my belongings because they could come out and change the locks. I got really very scared and upset so I felt that I had to leave.They were very verbally abusive on the phone I had a lawyer write them a letter, and all correspondence was to go to him. His name is XXXX XXXX phone no.XXXX. Greentree made my life miserable with their harrassment. I got so sick and nervous over this, and felt that I had no choice but to leave. because of fear of them coming to the house and locking me out and they would let my dog loose. I left in such a hurry to go to my daughters that I left alot of personal items at the house.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-21

Manchester, NH

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-21

Hillsdale, NJ

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Complaint: I hired an attorney to handle settling a mortgage with Green Tree Servicing. The mortgage in question was never recorded, has not created a lien for the property and is an unsecured debt. There is also a recorded XXXX Bank mortgage on the property that is currently in foreclosure. This mortgage secures an outstanding note in the amount of approximately {$190000.00}. Although the XXXX Mortgage secures {$190000.00}, the property is not worth any more than {$120000.00}. I therefore made attempts to settle the Green Tree mortgage. However, not only has Green Tree Servicing denied any and all of my multiple attempts to settle this matter, but they now ignore all communications from my attorney. All I want is to smoothly settle this otherwise worthless mortgage so I can move on with modifying the XXXX mortgage and get on with my life.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-05-21

Oxford, NC

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-21

St Joe, AR

Loan servicing, payments, escrow account

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-20

Ellenton, FL

Communication tactics

Debt collection: Mortgage

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-20

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-05-20

Easton, MD

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-20

Hartford, WA

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response