DISCOVER BANK
Consumer Complaints
There are over 11723 complaints on file for DISCOVER BANK. Dated between 2019-12-12 and 2011-12-01.
Complaints Page 22
2019-09-19
Bellaire, TX
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Complaint: Discover card pull my credit file without my knowledge nor my approval. I spoke to them once I received an alert through my XXXX account that an inquiry was on my file. They ensured me that the alert will be removed and that they will contact the proper credit agency to assist in the removal. As of now the inquiry is still showing on my file. I have a fraud alert on my credit to connect me if anyone initiate an inquiry for credit. No one called before pulling my credit.
Company Response: Closed with non-monetary relief
2019-09-19
PA
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Problem with fees
Complaint: I called Discover card on XX/XX/19 about a late fee. The rep waved the XXXX dollar fee. She told me my I owed {$140.00} dollars, I paid the XXXX with that representative. Today, XX/XX/19, I got a bill with the about of XXXX and a late fee. I called again and was told by the supervisor that the representative made a mistake I should have paid the full XXXX. I asked him to have that all waved and he said he couldn't do that. He put me through another supervisor who told my I would have to pay XXXX dollars today and she would remove the rest of the fees. I do not have the extra money to pay that due to my many health issues. if I paid that, I would t eat, get meds, or go to the doctor. They are fraudulently charging people.
Company Response: Closed with explanation
2019-09-19
Communication tactics
Debt collection: Credit card debt
You told them to stop contacting you, but they keep trying
Company Response: Closed with explanation
2019-09-19
Wallington, NJ
Problem when making payments
Credit card or prepaid card: General-purpose credit card or charge card
Problem during payment process
Complaint: Discover Bank is reporting my credit card with account number XXXX as being 30 days late with different dates on each credit report. XXXX is saying I was late XX/XX/XXXX, XXXX is saying I was late in XX/XX/XXXX and XXXX is saying I was late in XX/XX/XXXX. Please verify that I was 30 days late on XX/XX/XXXX through XX/XX/XXXX with this account because it does not match my records. Once you conduct your investigation on the payment history being reporting on this account, you will see that it is in violation of the FCRA along with FACTA 312 which is not right.
Company Response: Closed with explanation
2019-09-19
Oxford, GA
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt was result of identity theft
Company Response: Closed with non-monetary relief
2019-09-19
Colfax, IN
False statements or representation
Debt collection: Credit card debt
Indicated you were committing crime by not paying debt
Complaint: On XX/XX/XXXX, Discover Bank, by way of Attorney XXXX XXXX, filed a lawsuit against me. My address on the complaint was listed correctly in XXXX IN.
On XX/XX/XXXX, after sitting inactive for several months, the court on its own petition filed for a Trial Rule 41 E hearing for failure to prosecute.
On XX/XX/XXXX, Discover Bank, by way of Attorney XXXX XXXX, refiled the case.
On XX/XX/XXXX, Discover Bank, by way of Attorney XXXX XXXX, filed to a Motion to Vacate the Trial Rule 41 E hearing stating the had located a new address as just cause for not prosecuting the case.
The refile on XX/XX/XXXX and the Motion to Vacate the hearing had the exact same address as the original filing on XX/XX/XXXX. There was never a new address by their own admission on their filings. The Attorney perjured herself on the court affidavits saying that there was. This is not a victimless crime. I am the victim here of an Attorney that has alright lied.
After this letter to you, I will be filing complaints with the Indiana Bar Association, the Indiana Attorney Generals Office, and the Consumer Credit Bureau for perjury and violations of the FDCPA.
Company Response: Closed with explanation
2019-09-18
Pittsburg, TX
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Charged too much interest
Company Response: Closed with explanation
2019-09-18
KS
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Card was charged for something you did not purchase with the card
Company Response: Closed with explanation
2019-09-18
San Antonio, TX
Credit monitoring or identity theft protection services
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Billing dispute for services
Company Response: Closed with explanation
2019-09-17
Liverpool, TX
Getting a credit card
Credit card or prepaid card: General-purpose credit card or charge card
Card opened as result of identity theft or fraud
Complaint: A couple years ago my wallet was stolen from my car. Ever since this happened, the person who took my personal information has been using it to their advantage. I contacted the police to let them know what happened with my wallet and have been disputing items off my credit reports ever since. The last of the items that were on my credit report is a credit card from Discover Bank.
I have been disputing this account with XXXX and Discover Bank for months now. I have sent my FTC report to XXXX and Discover Bank multiple times and the account still remains.
Company Response: Closed with explanation
2019-09-17
Gloucester City, NJ
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: Closed with explanation
2019-09-17
Ft Lauderdale, FL
Trouble during payment process
Mortgage: Home equity loan or line of credit (HELOC)
Company Response: Closed with monetary relief
2019-09-17
Hudson, NC
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt is not yours
Company Response: Closed with explanation
2019-09-16
Boca Raton, FL
Closing your account
Credit card or prepaid card: General-purpose credit card or charge card
Company closed your account
Company Response: Closed with explanation
2019-09-16
NY
Trouble using your card
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company won't increase or decrease your credit limit
Complaint: I received an alert from my credit monitoring that my Discover card limit decreased from {$4700.00} to {$500.00}. I called concerned and was told that due to taking a loan out in XXXX and having a high limit on another credit card that is why they decreased my limit. I questioned how they raised my limit in XXXX {$800.00} and but 9 months later decreased it and again they gave me the same reasoning. The loan they referenced as wanting to see a good payment history was taken out in XX/XX/2018 2 months before they increased my credit limit, of which I have made all my payments on with no issues. Then they quote another credit card that has a high usage of which had a similar balance back in XXXX when they increased my credit limit. When I asked if it was because I haven't used the card is when they started getting confrontational and refusing to giving information on how they determined my increase 8 months ago but 8 months later determined that it wasn't good enough and decreased it by 90 %. They simply saw I was using another credit card and not theirs and reduced the limit thus forcing me to close the card further hurting my credit score. If this has happened to me Im sure it has happened to 10s of thousands of people. Simply because I made a sound financial decision to keep that card as an emergency card they decided to cut the limit. My credit score is the highest its ever been, 3 other credit card companies in the last 60 days increased my credit limit by more than 30 % while they decreased it by 90 %. As Americans try to dig themselves out of debt and build good credit, we have companies like Discover pushing them further down simply because I decided not to use the card.
Company Response: Closed with explanation
2019-09-16
Anaheim, CA
Improper use of your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Credit inquiries on your report that you don't recognize
Company Response: Closed with explanation
2019-09-16
FL
Communication tactics
Debt collection: Credit card debt
Frequent or repeated calls
Complaint: IM TRYING TO GET A DISCOVER TO REMOVE CHARGE OFF FROM MY CREDIT REPORTS, I HAVE NO CONTRACTUAL AGREEMENT WITH THE COLLECTION COMPANIES XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, AND XXXX XXXXXXXX XXXX AND THEY REPORTING NEGATIVE INFORMATION.
Company Response: Closed with explanation
2019-09-16
Wonder Lake, IL
Other features, terms, or problems
Credit card or prepaid card: General-purpose credit card or charge card
Other problem
Complaint: I am about 20 days behind on my discover card payment. Never 30 days late. Discover is calling me 5 times a day often 5-6 days a week. I have requested to be called no more than once a day. Discover will often fill my voicemail box within two and prevents me from receiving messages from other callers. I have attempted to speak with discover concerning this matter. The last time I called discover a supervisor placed me on hold for two hours. This type collecting is harrasing and impedes my daily life. I have attached the last couple of days of calls, I can provide a detailed call history of this harrasing behavior. Can you please help resolve this matter with discover?
Company Response: Closed with non-monetary relief
2019-09-16
Elgin, SC
Took or threatened to take negative or legal action
Debt collection: Credit card debt
Threatened to sue you for very old debt
Company Response: Closed with explanation
2019-09-16
Philadelphia, PA
Communication tactics
Debt collection: Credit card debt
Frequent or repeated calls
Complaint: Discover call day long. Very disturbing. They threatened me
Company Response: Closed with non-monetary relief
2019-09-15
Boston, MA
Struggling to repay your loan
Student loan: Private student loan
Can't temporarily delay making payments
Company Response: Closed with explanation
2019-09-14
Flushing, NY
Managing an account
Checking or savings account: Checking account
Banking errors
Company Response: Closed with explanation
2019-09-14
NJ
Other features, terms, or problems
Credit card or prepaid card: General-purpose credit card or charge card
Other problem
Complaint: I have been receiving a phone call every morning at XXXX XXXX for the past two and a half months, XXXX, XXXX and XXXX. The caller ID says Discover and the number that appears is XXXX. I do not have a Discover card nor have I ever had a Discover card. When I pick up the phone they just hang up so I don't even have a chance to question why they are calling. I called XXXX land line and they said they no longer block calls and my older phones do not have a call block feature. I really need help with this issue.
Thank you
Company Response: Closed with explanation
2019-09-14
Juniper Hills, CA
Getting a credit card
Credit card or prepaid card: General-purpose credit card or charge card
Application denied
Complaint: XXXX XXXX has a credit card on my credit for discover credit card I have a collection from XXXX XXXX company that dont belong to me on my XXXX XXXX report I have Fruad accounts on my XXXX credit report that dont belong to me and it is maken me get turn down from creditors I need all the accounts thats on my identity theft report to be block off my credit report
Company Response: Closed with non-monetary relief
2019-09-13
Sandwich, MA
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Charged too much interest
Company Response: Closed with explanation