Credence Resource Management, LLC
Consumer Complaints
There are over 957 complaints on file for Credence Resource Management, LLC. Dated between 2019-12-02 and 2014-10-09.
Complaints Page 11
2019-03-15
Jupiter, FL
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: These company reporting on XX/XX/XXXX {$380.00}, XX/XX/XXXX {$770.00}, XX/XX/XXXX {$1500.00}, and XX/XX/XXXX {$160.00}. I sent them letters letting know these are not mine.
Company Response: Closed with explanation
2019-03-15
San Francisco, CA
Communication tactics
Debt collection: Medical debt
Frequent or repeated calls
Company Response: Closed with explanation
2019-03-15
Key Biscayne, FL
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Company Response: Closed with explanation
2019-03-14
Granada Hills, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Company Response: Closed with explanation
2019-03-13
Dallas, TX
Threatened to contact someone or share information improperly
Debt collection: Medical debt
Contacted you after you asked them to stop
Complaint: They have called non stop i ask them to not call me especially when im at work i was almost fired over the calls i was in a meeting they always say i promise to not call again but they still do.
Company Response: Closed with explanation
2019-03-10
Lawndale, CA
Threatened to contact someone or share information improperly
Debt collection: I do not know
Talked to a third-party about your debt
Company Response: Closed with explanation
2019-03-07
Jupiter, FL
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: In XXXX, i was checking my credit report and notice an alert XXXX collection debt in the amount of {$560.00}.
I believed it was send to XXXX XXXX credit bureau on XX/XX/XXXX from XXXX XXXX and Credence resource management LLC.
On XX/XX/XXXX I send letter to XXXX, the collection agency and the 3 credit bureau XXXX send me monthly invoices but no validation that I ope any account with the company I have been with the same phone company for the past 10 years ( XXXX ) AND MY NUMBER IS STILL THE SAME I do not have any past or current account with XXXX
Company Response: Closed with explanation
2019-03-03
Crystal, MN
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Credence and XXXX : This is the third time Ive submitted the fraud packet and included a police report file number. Ive now had to file 2 different reports with 2 different police agencies. I have submitted the information as requested and have provided proof that Ive been with XXXX XXXX XXXX on a family plan for 22 years ( 1997, when I turned XXXX ). Ive never had service with XXXX and when I originally dealt with this, XXXX assured me we had no business and they closed the fraudulent claim. How it has been resurrected, an invalid and fraudulent claim, is beyond me.
Company Response: Closed with explanation
2019-03-02
Tarzana, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Approximately around XX/XX/2019 I started receiving phone calls from a company called Credence. A young lady greeted me and she said Credence is a debt collection company regarding XXXX XXXX XXXX XXXX and said I owed {$510.00}. I asked for what and she asked if I had cell phones and I said yes. She read all four ( 4 ) of my cell phone number 's I have with XXXX XXXX XXXX and said it's for the cell phones I have ( she also had my home address ). I told her I still have my cell phones and I have been paying XXXX XXXX XXXX monthly for them in cell phone charges, taxes etc. The young lady I was speaking to said she would transfer me to her supervisor and I explained the same thing to him. He then said ok, this is what we can do ... we will lower the balance you owe of {$510.00}. I told him that I would like to speak to XXXX XXXX XXXX and I also asked him to mail me something in writing. He said ok let me get them online and we'll do a 3 way call. He did call XXXX XXXX XXXX and it was a recording saying they will be right with us momentarily. However, we were on hold for a while so he said that they would call me back tomorrow. And I said ok. In the meantime, I called XXXX XXXX XXXX myself, I was able to get through, I spoke to a customer service representative and explained that a company was trying to say I owe {$510.00} for XXXX XXXX XXXX XXXX , XXXX XXXX XXXX checked my account and said I have a {$0.00} balance. They said that the next time I speak to Credence I can advise them to call XXXX XXXX XXXX and I agreed. The next few days Credence called my cell phone numerous times, I would answer and I didn't hear anyone on the other end, once I said hello they would hang up. This went on for a while, sometimes I would just ignore the call and would not answer. Today, XX/XX/2019 I received a call from them again, I answered and no one was on the other end. This time I called them right back and right away a man answered. He had my name, cell number and even verified my home address, I confirmed. He told me about the amount I owed and I told him that I've spoke to them a couple weeks ago and that I have even spoke to XXXX XXXX XXXX and that I do not owe {$510.00}. I explained to the man that usually when your account goes to collection that a bill would come first from the company which would be XXXX XXXX XXXX trying to collect the amount, then if I didn't pay they would send to collections. I told the man that I have not received a bill from XXXX XXXX XXXX ever for {$510.00}. And furthermore, I had contacted XXXX XXXX XXXX and they said I have a {$0.00} balance. The man continued to say that I owe XXXX XXXX XXXX XXXX. I told him that I did not have a {$510.00} balance with XXXX XXXX XXXX, I also said they should call XXXX XXXX XXXX themselves to verify I have a {$0.00} balance, I then went on to say that I still have my phones, that I pay monthly for cell phone charges and I thought that they are a fraud company and I wanted them to please remove my cell phone number from their list, because I get a call everyday from their company. The man said ok I'll remove your number from our list then and he hung up. That was the end of our conversation.
Company Response: Closed with explanation
2019-03-01
OK
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Complaint: XXXX XXXX sold an alleged debt not owed by person shown 'responsible for debt ' of {$440.00} generated in XX/XX/XXXX to a company called XXXX XXXX XXXX XXXX XXXX. XXXX, FL XXXX. The alleged debt was posted to the account with a falsified date of XX/XX/XXXX.
The debt was disputed and shown to be in error and reported to the FTC. XXXX and XXXX were contacted with cease and desist letters notifying them of Fair Credit Reporting Act, 15 U.S. Code 1681c, and the Oklahoma statute of limitations for debt collection which has shown the alleged owed debt is time barred ( 1295 ( 1 ), and can not legally be posted to the referenced credit report. The falsified debt was removed from account, and XXXX and XXXX stopped contacting for payment.
XXXX and XXXX then sold the false debt to another company, Credence Resource Manage, XXXX XXXX XXXX, XXXX, MI XXXX, which posted a false date of XX/XX/XXXX of account debt opened. They have attempted collection of a debt which is over 8 years and three months old, and posted an incorrect and falsified date to a credit report, which is a direct violation of federal and state laws.
This is the second time dealing with this issue, and it continues to be a problem with multiple companies selling off a debt not owed and ruining my credit history, showing me to have bad credit for a debt which isn't owed and doesn't even fall within the legal timeframe for debt collection Since this is the second complaint against XXXX for the same alleged debt, I'm considering suing.
Company Response: Closed with explanation
2019-02-28
Granada Hills, CA
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt was result of identity theft
Company Response: Closed with explanation
2019-02-28
Mdn, MS
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Received a call from phone number ( XXXX ) XXXX at XXXX XXXX on XX/XX/2019. The caller had a heavy accent but claimed his name was " XXXX XXXX, '' and admitted he was calling from XXXX ; the phone number is from XXXX, Mississippi. He claimed I owed a debt of about XXXX dollars to XXXX XXXX XXXX for landline services. I had had my landline disconnected three months ago, and have a hard copy receipt showing I do not have a balance. When I told the caller I don't owe a dime and would not pay, he made a vague threat to " take appropriate action. '' I do not know what was going on, but the caller had my name and address.
Company Response: Closed with explanation
2019-02-28
Lewisville, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I have contacted the company directly and they refuse to remove when it is not my account. When asked they can not provide any documents that show otherwise. They become belligerent.
Company Response: Closed with explanation
2019-02-26
Grassy, MO
Communication tactics
Debt collection: Other debt
Used obscene, profane, or other abusive language
Company Response: Closed with explanation
2019-02-26
Chicago, IL
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2019-02-26
Copper Center, AK
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Credence Resource Management LLC called me from XXXX ( XXXX ) XXXX on XX/XX/XXXX and the first time I told them I dont owe money ( {$35.00} ) for my phone bill that I just paid. The second and third times they called me I did not answer. The fourth time they called they immediately hung up so called them right back and told them to stop calling me. Then about a week later I got a letter in the mail from the same company stating I am in debt to XXXX XXXX XXXX. I double checked with XXXX XXXX XXXX and they said my account balance was {$0.00}. The call was from Washington, the address for Credence on the letter is in Texas, and the payment address is in Michigan.
Company Response: Closed with explanation
2019-02-25
Granada Hills, CA
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt was result of identity theft
Company Response: Closed with explanation
2019-02-25
Dunes City, OR
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2019-02-23
Denver, CO
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with explanation
2019-02-22
Laredo, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Company Response: Closed with explanation
2019-02-22
Hampton, VA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: I sent a dispute letter to validate a debt Credence Resource Management , LLC on XX/XX/XXXX. I received a letter from the collection agency acknowleding they received my dispute dated XX/XX/XXXX. Then, I received a second letter from Credence Resource Management dated XX/XX/XXXX stating " The creditor verified that the charges on your account are valid.. '' I did not receive anything proving this debt is validated and that it is mine with this letter I received anything required by the Fair Debt Collection Practices Act from the collection agency. I am requesting that this debt be permanently deleted from both my XXXX and XXXX credit reports because the debt had not been validated and it has been 54 days since the debt validation. Long past the legal amount of time to validate the debt.
Company Response: Closed with explanation
2019-02-18
Lk Buena Vis, FL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Complaint: How I can fix this??
I have several reports I dont now why!!
My interests is resolve anything but is to much money.
Is posible fix my credit?
Company Response: Closed with explanation
2019-02-14
Queens, NY
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: http : //credencerm.com/ company has continuously been calling my job regarding a debt that has already been paid.
in addition to telling them it has been paid and asking if the account reflects that, i have been told in order to tell me if it has ; that I have to verify my address, and my telephone number ( which I have ) they also are insisting I give them my social security number. even though I have given the account number on the paid bill.
numerous calls were made to my job harassing me and telling me that I need to pay.
again a confirmation number was given to them and they insist they need my social in order to continue looking at the account.
Company Response: Closed with explanation
2019-02-13
Columbus, OH
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with explanation
2019-02-12
Manhattan, NY
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened or suggested your credit would be damaged
Company Response: Closed with explanation