Comerica

Consumer Complaints

There are over 2601 complaints on file for Comerica. Dated between 2019-11-29 and 2011-12-13.

Complaints Page 73

2016-04-21

Sandy Hook, CT

Transaction issue

Credit card:


Company Response: Closed with explanation

Disputed: No Timely Response

2016-04-20

Washington, DC

Making/receiving payments, sending money

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: No Timely Response

2016-04-20

Urbandale, IA

Using a debit or ATM card

Bank account or service: Other bank product/service


Company Response: Closed with explanation

Disputed: No Timely Response

2016-04-20

Phoenix, AZ

Deposits and withdrawals

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: No Timely Response

2016-04-20

Unity Plaza, CT

Using a debit or ATM card

Bank account or service: Other bank product/service


Complaint: MONEY WAS DEBITED FROM MY DIRECT EXPRESS DEBIT CARD WITHOUT MY CONSENT!! THIS HAS BEEN HAPPENING WAY TO MANY TIMES!! MY SOCIAL SECURITY XXXX INSURANCE BENEFITS ARE PLACED ON MY DIRECT EXPRESS DEBIT CARD EVERY FIRST WEEK OF EVERY MONTH. WHAT 'S BEEN HAPPENING IS I HAVE BEEN FINDING OUT THAT THERE HAVE BEEN DEBITS OF MONEY TRANSACTIONS MADE WITHOUT MY CONSENT!!! AND THIS HAS CONTINUED AND CONTINUED EVEN AFTER DIRECT EXPRESS WOULD ISSUE ME A BRAND NEW DEBIT CARD ALONG WITH THE CFPB BEING WELL AWARE OF THIS BECAUSE I 'VE SUBMITTED SIMILAR COMPLAINTS REGARDING THIS SAME ISSUE YET IT CONTINUES TO OCCUR. I WANT THIS TO STOP NOW AND I WANT ALL MY MONEY RETURNED TO ME AND ON MY NEW DIRECT EXPRESS DEBIT CARD IMMEDIATELY!!!
Company Response: Closed with explanation

Disputed: No Timely Response

2016-04-20

Aberdeen, MD

Making/receiving payments, sending money

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: No Timely Response

2016-04-19

Brooklyn, NY

Unauthorized transactions/trans. issues

Prepaid card: Electronic Benefit Transfer / EBT card


Company Response: Closed with monetary relief

Disputed: No Timely Response

2016-04-19

Fresno, CA

Unauthorized transactions/trans. issues

Prepaid card: Government benefit payment card


Company Response: Closed with explanation

Disputed: No Timely Response

2016-04-15

MI

Using a debit or ATM card

Bank account or service: Other bank product/service


Complaint: Comerica Bank at XXXX XXXX, XXXX XXXX Michigan took our XXXX XXXX Card. My husband went into facility to retrieve and was told they shred cards other than theirs. He went back outside waited for the next person and retrieved our receipt in which they charged a fee. He then called me his wife. I called the branch to get them to send back and was told it was their policy to shred other bank cards. I am very upset about this policy as the inconvenience of having to redo on line accounts is time consuming and costly. Please look into and get a written apology from this ruthless instution. I feel for people who depend on their Bank Card or who are travelling. This Bank should be fined. Our Bank told us this is not the first time their cards were confiscated STOLEN by Comerica.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-04-13

Irving, TX

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with monetary relief

Disputed: No Timely Response

2016-04-13

Brownstown, MI

Identity theft / Fraud / Embezzlement

Credit card:


Company Response: Closed with monetary relief

Disputed: No Timely Response

2016-04-13

Little Rock, AR

Unauthorized transactions/trans. issues

Prepaid card: Government benefit payment card


Company Response: Closed with monetary relief

Disputed: No Timely Response

2016-04-12

Mem, TN

Fraud or scam

Prepaid card: Government benefit payment card


Company Response: Closed with explanation

Disputed: No Timely Response

2016-04-09

San Diego, CA

Fraud or scam

Prepaid card: Government benefit payment card


Complaint: On XXXX XXXX, 2016 my debit card was used in another state repeatedly the transaction came out to {$740.00}. This is a debit card from Social Security income which says my money would be safe and secured. On XXXX XXXX, 2016 is when I realized all my funds were gone immediately i called customer service. I asked why was n't the card disactivated when transaction were being made so far repeatedly. I was sent investagation forms which took them a week to get to me. I still have n't received any kind of information nor any refund they told me maybe I get my money back on the card itself it says it is insured.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-04-08

Humble, TX

Problems caused by my funds being low

Bank account or service: Checking account


Company Response: Closed with monetary relief

Disputed: No Timely Response

2016-04-07

Burkburnett, TX

Using a debit or ATM card

Bank account or service: Other bank product/service


Company Response: Closed with monetary relief

Disputed: No Timely Response

2016-04-04

Kent, WA

Fraud or scam

Prepaid card: Government benefit payment card


Company Response: Closed with explanation

Disputed: No Timely Response

2016-04-01

Bueche, LA

Managing, opening, or closing account

Prepaid card: Other special purpose card


Company Response: Closed with explanation

Disputed: No Timely Response

2016-03-29

Detroit, MI

Problems caused by my funds being low

Bank account or service: Checking account


Company Response: Closed with monetary relief

Disputed: No Timely Response

2016-03-24

Eton, GA

Deposits and withdrawals

Bank account or service: Checking account


Company Response: Closed with monetary relief

Disputed: No Timely Response

2016-03-24

Unauthorized transactions/trans. issues

Prepaid card: Government benefit payment card


Company Response: Closed with monetary relief

Disputed: No Timely Response

2016-03-23

Grand Lake, LA

Unauthorized transactions/trans. issues

Prepaid card: Government benefit payment card


Company Response: Closed with monetary relief

Disputed: No Timely Response

2016-03-23

Phoenix, AZ

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: No Timely Response

2016-03-23

Tucson, AZ

Account opening, closing, or management

Bank account or service: Other bank product/service


Company Response: Closed with explanation

Disputed: No Timely Response

2016-03-21

San Jacinto, CA

Account opening, closing, or management

Bank account or service: Other bank product/service


Company Response: Closed with explanation

Disputed: No Timely Response


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