Comerica

2018-01-20

Kissimmee, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: Closed with explanation

Timely Response

2018-01-20

San Diego, CA

Problem caused by your funds being low

Checking or savings account: Checking account

Bounced checks or returned payments
Complaint: It all started sometime back in XXXX when I was a loyal and good customer of Comerica Bank. I had my bank accounts there including my checking account that this complaint is in reference to. I had deposited an envelope with cash into the ATM machine one day. Long after the envelope was deposited I was notified that the envelope had insufficient funds inside, although until this day I was not able to track where the cash went if it was not in the envelope. Before I was able to return back to XXXX XXXX to resolve the issue, Comerica closed my bank account and reported me to both ChexSystems and Early Warning. I have resolved the issue with Comerica and paid them the amount I owed them. The issue was not clear to me as the representatives were not very helpful at first when I tried resolving it sooner. However, if the envelope was insufficient of funds, it was an honest mistake and was not something I had intended in any way. These two reporting agencies ( XXXX & XXXX XXXX ) still have me actively in their system 5 years later. This has prevented me from opening any bank accounts even until today. I am still unable to open an account which has clearly affected my life drastically. I am a US citizen who was born in XXXX XXXX, CA, USA who has worked very hard, who is very honest, and who was once a very young and successful man before this incident/reporting. Since Comerica has reported me without giving me proper notice and has still actively reported me to the agencies even after I have paid them off, my way of life has taken a turn for the worst. The inability to open any bank accounts and the reporting by Comerica has led me to close all of my businesses, lose all of my business partners and investors trust and relationships, and has recently finally led to relying on the governments assistance to survive. I am now on XXXX and I have lost all of my credibility in my community. This is all due to the false reporting and unethical and immoral practice by Comerica Bank!
Company Response: Closed with explanation

Timely Response

2018-01-19

Dixmoor, IL

Managing an account

Checking or savings account: Other banking product or service

Deposits and withdrawals
Company Response: Closed with explanation

Timely Response

2018-01-19

Atlanta, GA

Problem with a purchase or transfer

Credit card or prepaid card: Government benefit card

Charged for a purchase or transfer you did not make with the card
Complaint: XXXX XXXX XXXX XXXX has my Social Security Payment and Supplemental Security Income Payments. The Social Security Administration located at : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ... XXXX XXXX XXXX, XXXX, Georgia XXXX mails the Benefit Manager ( s ) multiple ACH checks for transfer to Government Debit Cards. The transfers does not equal the standard Supplemental Security Income payment of {$730.00}. The transfers does not equal the standard benefit payment from retirement insurance or XXXX insurance either. The Manager ( s ) has not transferred the amounts to the card in my possession. The card ending in XXXX. The back of the card has XXXX. It suggest to call XXXX International Calls. Complaint Area : ACH Check Replacement or ACH Check Refund
Company Response: Closed with explanation

Timely Response

2018-01-19

Los Altos, CA

Managing an account

Checking or savings account: Other banking product or service

Problem accessing account
Company Response: Closed with explanation

Timely Response

2018-01-19

Baldwin Hills, CA

Applying for a mortgage or refinancing an existing mortgage

Mortgage: Home equity loan or line of credit (HELOC)

Company Response: Closed with explanation

Timely Response

2018-01-18

Washington, DC

Managing an account

Checking or savings account: Checking account

Fee problem
Company Response: Closed with explanation

Timely Response

2018-01-18

Aslo, MN

Managing an account

Checking or savings account: Other banking product or service

Fee problem
Company Response: Closed with explanation

Timely Response

2018-01-18

Sacramento, CA

Problem with overdraft

Credit card or prepaid card: Government benefit card

Overdraft charges
Company Response: Closed with monetary relief

Timely Response

2018-01-17

Finley, WA

Unexpected or other fees

Credit card or prepaid card: Government benefit card

Complaint: INVESTIGATE ILLEGAL TRANSACTIONS XXXX XXXX XXXX NOT RECIEVED HONEST DEPOSIT OR DEBT/ CREDIT FROM XXXX XXXX OR A HONEST ANSWER I WAS ILLEGALLY ENLISTED IN CONT USA XXXX HOWEVER IM ENLISTED IN XXXX XXXX XXXX XXXX
Company Response: Closed with explanation

Timely Response

2018-01-12

Problem with a lender or other company charging your account

Checking or savings account: Checking account

Transaction was not authorized
Company Response: Closed with monetary relief

Timely Response

2018-01-11

Jacksonville, FL

Managing an account

Checking or savings account: Checking account

Deposits and withdrawals
Company Response: Closed with explanation

Timely Response

2018-01-11

Stockbridge, GA

Managing an account

Checking or savings account: Checking account

Banking errors
Company Response: Closed with explanation

Timely Response

2018-01-11

Clyattville, GA

Problem getting a card or closing an account

Credit card or prepaid card: Government benefit card

Trouble closing card
Company Response: Closed with explanation

Timely Response

2018-01-10

Bronx, NY

Problem with a purchase or transfer

Credit card or prepaid card: Government benefit card

Charged for a purchase or transfer you did not make with the card
Company Response: Closed with monetary relief

Timely Response

2018-01-10

Gardena, CA

Advertising

Credit card or prepaid card: Government benefit card

Confusing or misleading advertising about the card
Company Response: Closed with explanation

Timely Response

2018-01-09

Trouble using the card

Credit card or prepaid card: Government benefit card

Trouble getting information about the card
Company Response: Closed with explanation

Timely Response

2018-01-08

Problem with a purchase or transfer

Credit card or prepaid card: Government benefit card

Charged for a purchase or transfer you did not make with the card
Company Response: Closed with explanation

Timely Response

2018-01-07

Philatelic Center, CA

Managing an account

Checking or savings account: Checking account

Problem accessing account
Complaint: My name is XXXX XXXX, I am the XXXX of XXXX XXXX XXXX, We held a checking and savigs account with Comerica Bank Located at XXXX XXXX, XXXX, CA XXXX. When I executed the documents on behalf of the corporation that I represent I was advised that this particular account also included a personal account, in addition to the main company accounts. The account was opened with a very minimal amount, a total of XXXX XXXX dollars was used to establish the account and slowly progressed on making small deposits. I noticed that our account Cashiers Checks were being drafted from an account different than our checking account, which may be normal since its a paid for service. We initiated a wire transfer from Comerica Bank to XXXX Bank to cover fees and a check written electronically. I presented my self at the branch and initiated the wire. The bank issued a receipt of three pages 8X10 and advised that the wire had been successful. However several weeks later we asked the bank if they could print a reprint receipt and they advised us that there was no such transaction on file, I personally held the documents that proof the wire was paid for and sent, some how it went missing from my briefcase. Between XXXX AND XXXX I do n't remember the date specifically but I left my office in XXXX XXXX adter receiving our company card and made my way to the Comerica Bank in downtown XXXX, I inserted my card entered my pin and the machine eat my card, without any reason, the next day I walked inside the branch and reported the problem, the banker seemed not to want to talk to me, she was sort of discussed and unwelcoming. I demanded a answer as to why the card had been confiscated, she offered no explanation. I contacted the FBI from there XXXX XXXX Phone located in the lobby, but was told to hand up and leave the branch. We have a balance of XXXX XXXX Dollars with XXXX that was charged to Comerica Bank, However the address that XXXX used to bill the account is as follows : XXXX XXXX XXXX, XXXX, CA XXXX XXXX XXXX XXXX, XXXX XXXX, CA XXXX XXXX XXXX XXXX, XXXX XXXX, CA XXXX During the time we opened XXXX accounts and the time it took to recurre such charges XXXX would bully us when calling to acquire technical support assistance with our account, we would always be told that we do n't have a solution for what you are asking, or we would me made out to sound plain out stupid and ignorant in reference to the technical matters we requested assistance. The same problem happened with the Law Offices Of XXXX XXXX, we would initiate payments and the law firm would render vague or ignorant legal assistance, including letters they sent that offered a contradicting pattern of explanations to the matters they claim to represent us to be writing in our behalf, thus causing our account balance to increase and the more the account balance increased, the less legal adequate representation we received. We are concerened with this pattern of behavior taking place with all of our creditors, including XXXX, XXXX, XXXX bank, XXXX XXXX, XXXX and XXXX, XXXX Bank, and incoming calls to our cell phone devices as being a non business related calls or calls that would inbound in situations where we would be in a position of attempting to be successful in any matter related to business, personal or associate related matters. We ask that you initiate an investigation into Comerica, attached will follow documentation, including multiple XXXX XXXX charges by XXXX and screenshots of Errors caused when attempting to locate the drivers, creating a charge on our accounts and rendering no services. Thank you.
Company Response: Closed with explanation

Timely Response

2018-01-05

New Britain, CT

Fraud or scam

Money transfer, virtual currency, or money service: Domestic (US) money transfer

Company Response: Closed with monetary relief

Timely Response

2018-01-05

Bald Mountain, NY

Trouble using the card

Credit card or prepaid card: Government benefit card

Trouble getting information about the card
Company Response: Closed with explanation

Timely Response

2018-01-04

Tenn Colony, TX

Closing your account

Credit card or prepaid card: General-purpose credit card or charge card

Can't close your account
Company Response: Closed with explanation

Timely Response

2018-01-03

Lawton, OK

Unexpected or other fees

Credit card or prepaid card: Government benefit card

Company Response: Closed with explanation

Timely Response

2018-01-03

Country Lakes, FL

Trouble using your card

Credit card or prepaid card: General-purpose credit card or charge card

Can't use card to make purchases
Company Response: Closed with explanation

Timely Response

2018-01-02

Orion Twp, MI

Managing an account

Checking or savings account: Checking account

Funds not handled or disbursed as instructed
Complaint: Date X/X/18 Bank : Comerica Location : XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, MI XXXX Hello, The complaint is regarding a small deposit to a checking account made with Comerica Bank on X/X/18. The issue was n't the deposit itself, but cash back received. Made a small deposit with larger bills to a checking account and request a small fraction of it back in smaller bills ( {$50.00} total - 2 {$20.00} 's, 1 {$10.00} ). The teller handling this transaction hands me 3 bills, with the {$10.00} bill being 1/3rd missing ( ripped with right-hand serial number missing ). I 'm just tired of this sort of behavior and although it 's a petty complaint, would like to file it. She knowingly counted the bills and saw the integrity of the torn bill. My mistake was checking the amount but not the actual bills for this type of thing ( ripped ). Anyhow, just requesting {$10.00} deposited back into my account to rectify the situation and will happily return the torn one.
Company Response: Closed with explanation

Timely Response