CAPITAL ONE FINANCIAL CORPORATION

2012-01-27

Robertsdale, AL

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-01-27

Rose Hill, TX

APR or interest rate

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-01-26

Great Neck, NY

Credit line increase/decrease

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-01-26

Chester, VA

Late fee

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-26

Bardonia, NY

Other

Credit card:

Company Response: Closed with relief

Disputed: No Untimely Response

2012-01-26

Laguna Beach, CA

Late fee

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-26

Kingstree, SC

Other

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-26

Boston, MA

Credit line increase/decrease

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-01-26

Ny City, NY

Credit reporting

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-01-26

Cedar Grove, LA

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-01-26

Houston, TX

Payoff process

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-26

Fair Lawn, NJ

Credit determination

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-26

Tampa, FL

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-25

La Jolla, CA

Transaction issue

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-25

Raymond, NH

Billing disputes

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-01-25

Lenexa, KS

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-25

Pigeon Forge, TN

Other

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-01-25

Dayton, OH

APR or interest rate

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-01-25

Darbydale, OH

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-25

Beach Haven West, NJ

APR or interest rate

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-01-25

Potomac, MD

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-25

Columbus, OH

Customer service / Customer relations

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-01-25

Honolulu, HI

Billing statement

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-25

Holland, MI

Collection practices

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-25

Flushing, NY

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response