CAPITAL ONE FINANCIAL CORPORATION

2012-01-31

Forest Park, GA

Payoff process

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-31

Aloha, OR

Credit determination

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-31

Adrian, MI

Delinquent account

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-01-31

Miami, FL

Billing disputes

Credit card:

Company Response: Closed with relief

Disputed: Yes Timely Response

2012-01-31

Laramie, WY

Closing/Cancelling account

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-31

Yorba Linda, CA

Collection debt dispute

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-01-30

Collegeville, PA

Credit reporting

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-01-30

Katonah, NY

Late fee

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-30

Clarksburg, WV

Balance transfer

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-01-30

Hamilton Grange, NY

Collection debt dispute

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-01-30

Minneapolis, MN

Credit line increase/decrease

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-30

Belcoville, NJ

Credit card protection / Debt protection

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-01-29

Fullerton, CA

APR or interest rate

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-01-29

Detroit, MI

Collection debt dispute

Credit card:

Company Response: Closed with relief

Disputed: Yes Timely Response

2012-01-28

Holy Cross, IA

APR or interest rate

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-01-28

Columbus, OH

Closing/Cancelling account

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-01-27

Parker, CO

Loan servicing, payments, escrow account

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-01-27

Warren, RI

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-01-27

Grovespring, MO

Credit determination

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-27

Allen, KY

Billing disputes

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-01-27

Burbank, CA

Credit card protection / Debt protection

Credit card:

Company Response: Closed with relief

Disputed: Yes Timely Response

2012-01-27

Arlington Heights, IL

Other fee

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-27

East Troy, WI

Rewards

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-01-27

Norwalk, CA

Closing/Cancelling account

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-01-27

Kildeer, IL

Credit card protection / Debt protection

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response