CAPITAL ONE FINANCIAL CORPORATION

2012-06-22

Garner, NC

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-06-22

Richardson, KY

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-22

Yeagertown, PA

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-22

Cutler Bay, FL

Billing statement

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-22

Fort Washington, MD

Late fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-22

Shreveport, LA

Collection practices

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-22

Flushing, NY

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-22

Vicksburg, MI

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-21

E Rockland Key, FL

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-21

Amherst, NY

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-21

Continental, AZ

Application processing delay

Credit card:

Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2012-06-21

Manhattan, NY

Closing/Cancelling account

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-06-21

Costa Mesa, CA

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-21

Brooklyn, NY

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-21

Glen Park, NY

Rewards

Credit card:

Company Response: Closed

Disputed: Yes Timely Response

2012-06-21

Richland, NY

Customer service / Customer relations

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-21

Clinton, IA

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-21

Darnestown, MD

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-21

El Paso, TX

Making/receiving payments, sending money

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-21

Brooklyn, NY

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-06-21

Rochester, OH

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-21

Greenfield, WI

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-21

Hartford, CT

Balance transfer

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-21

Dallas, TX

Rewards

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-21

Sierra Madre, CA

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response