CAPITAL ONE FINANCIAL CORPORATION

2012-06-27

Randolph, MN

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-27

Cadillac, MI

Bankruptcy

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-06-27

La Vernia, TX

Closing/Cancelling account

Credit card:

Company Response: Closed

Disputed: No Timely Response

2012-06-27

Anaheim, CA

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-27

Scottsdale, AZ

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-27

Plano, TX

APR or interest rate

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-27

Alden Manor, NY

APR or interest rate

Credit card:

Company Response: Closed

Disputed: No Timely Response

2012-06-27

Flushing, NY

Account opening, closing, or management

Bank account or service: (CD) Certificate of deposit

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-27

Cherry Brook, MA

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-27

Taft, OH

Application, originator, mortgage broker

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-27

Flushing, NY

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-27

Garland, TX

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-27

Burbank, CA

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-26

Wooster, OH

Late fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-26

Palos Verdes Estates, CA

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-26

Potomac, MD

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed

Disputed: No Timely Response

2012-06-26

Plainsboro, NJ

APR or interest rate

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-06-26

Monroeville, PA

Account terms and changes

Consumer Loan: Personal line of credit

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-26

Arcadia, CA

Late fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-26

Parker, CO

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-26

Tucson, AZ

Late fee

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-26

Late fee

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-26

Chicago, IL

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-26

Berkeley Lake, GA

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-26

Diablo Grande, CA

Problems when you are unable to pay

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: Yes Timely Response