CAPITAL ONE FINANCIAL CORPORATION

2012-09-13

Late fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-09-13

Clarence, NY

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-09-13

Santa Clara, CA

Balance transfer

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-09-13

Southern View, IL

Forbearance / Workout plans

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-09-13

Capitol Heights, MD

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-09-13

Odenton, MD

Loan servicing, payments, escrow account

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2012-09-13

Ukiah, CA

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-13

E Palo Alto, CA

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-13

Gloucester City, NJ

Billing statement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-13

San Clemente, CA

Application processing delay

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-13

Prior Lake, MN

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-09-12

Library, PA

Collection practices

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-12

Kingsley, KY

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-12

Corralitos, CA

Rewards

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-09-12

Fairfield, CA

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-12

Brooklyn, NY

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-12

Portland, OR

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-12

Boca Raton, FL

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-12

Baton Rouge, LA

Credit determination

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-11

Marlboro, MD

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-11

Millville, CA

Advertising and marketing

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-11

San Gabriel, CA

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-09-11

Bowie, MD

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-11

Buffalo Mills, PA

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-09-11

Northdale, FL

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response