CAPITAL ONE FINANCIAL CORPORATION

2012-09-17

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-09-17

Metairie, LA

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-09-16

Lariat, CO

Forbearance / Workout plans

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-09-15

Foy, CA

Problems when you are unable to pay

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-15

Alexandria, VA

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-09-15

San Gabriel, CA

APR or interest rate

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-09-15

Washington, DC

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-15

Rockaway Beach, NY

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-15

West Brandywine, PA

Rewards

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-09-14

Jamaica, NY

Account opening, closing, or management

Bank account or service: (CD) Certificate of deposit

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-14

Macclenny, FL

Other

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-09-14

Avon, CO

Shopping for a loan or lease

Consumer Loan: Vehicle lease

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-14

Colts Neck, NJ

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-14

Richmond, TX

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-14

Carver, MA

Credit card protection / Debt protection

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-14

Brandon, FL

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-14

Center Moreland, PA

Billing disputes

Credit card:

Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2012-09-13

Yonkers, NY

Credit reporting

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-09-13

Colona, CO

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-13

Rockville, MD

Account opening, closing, or management

Bank account or service: (CD) Certificate of deposit

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-13

Manhattan, NY

Payoff process

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-09-13

Shindler, SD

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-13

Garrett Park, MD

Settlement process and costs

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-09-13

Caballo, NM

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-09-13

Bronx, NY

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response