CAPITAL ONE FINANCIAL CORPORATION

2012-10-22

Elsmere, DE

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-10-22

Hartford, WA

Credit card protection / Debt protection

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-10-22

Orlando, FL

Credit determination

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-10-22

Freeport, IL

Billing statement

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-10-22

Washington, DC

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed

Disputed: No Timely Response

2012-10-22

Alton, IL

Overlimit fee

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-10-22

Big Sandy, MT

Credit determination

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-10-22

Parsippany, NJ

Other fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-10-22

Marlboro, MD

Problems when you are unable to pay

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2012-10-22

Decatur, GA

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2012-10-21

Val Verde, TX

Credit reporting

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-10-21

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-10-21

Firestone, CO

APR or interest rate

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-10-21

Firestone, CO

APR or interest rate

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-10-21

Itasca, IL

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-10-19

Jerome, IL

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-10-19

Flushing, NY

Other fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-10-19

Bowens Corners, NY

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-10-19

Rancho California, CA

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-10-19

Vancouver, WA

Late fee

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-10-19

Tulsa, OK

Collection debt dispute

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-10-19

Ringgold, GA

Balance transfer

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-10-19

Randolph, MN

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-10-19

Kansas City, KS

Other fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-10-19

Gr, MI

Credit card protection / Debt protection

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response