CAPITAL ONE FINANCIAL CORPORATION

2013-04-02

Gbg, PA

Closing/Cancelling account

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-04-02

Hamilton, OH

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-04-02

Etna, OH

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-02

Napa, CA

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-02

Fort Pierce, FL

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-02

Burke, VA

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-01

Garden City P, NY

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-01

Oceanside, NY

Problems when you are unable to pay

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-01

Spencer, MA

Other fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-04-01

Charleston, SC

Rewards

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-04-01

Owensboro, KY

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-01

Brooklyn, NY

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-04-01

Havelock, NC

Transaction issue

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-04-01

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-01

Boulevard, NY

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-01

Concord, NC

Deposits and withdrawals

Bank account or service: Savings account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-04-01

Detroit, MI

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-04-01

Los Angeles, CA

Deposits and withdrawals

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-04-01

Blaine, MN

Collection practices

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-04-01

Deerfield Beach, FL

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-04-01

Hampton, VA

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-01

Fort Lauderdale, FL

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-03-31

Brooklyn, NY

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-03-31

Houston, TX

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-03-30

Bellerose Terrace, NY

Credit decision / Underwriting

Mortgage: Home equity loan or line of credit

Company Response: Closed with explanation

Disputed: No Timely Response