CAPITAL ONE FINANCIAL CORPORATION

2013-04-09

Conyers, GA

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-09

Canton, MI

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-09

Hayward, CA

Closing/Cancelling account

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-04-09

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-09

Colma, CA

Credit reporting

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-09

Conyers, GA

Bankruptcy

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-09

Bergenline, NJ

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-09

Jamaica, NY

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-09

Raynham, MA

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-09

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-08

Chicago, IL

Credit card protection / Debt protection

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2013-04-08

Houston, TX

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-08

Lyncourt, NY

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-08

North Hills, NC

Credit reporting

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-04-08

Waldorf, MD

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-08

Carol City, FL

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-04-08

Sylmar, CA

Late fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-04-08

Odell, OR

Payoff process

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2013-04-08

Skanawan, WI

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-04-08

Indian Spgs, AL

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-04-08

Garrett Park, MD

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-04-08

City Of Sunrise, FL

Other

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-04-08

Wesley Chapel, FL

Late fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-04-08

Mabank, TX

Delinquent account

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-04-08

Lansing, IL

Customer service / Customer relations

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response