AmerAssist A-R Solutions, Inc.

Consumer Complaints

There are over 83 complaints on file for AmerAssist A-R Solutions, Inc.. Dated between 2019-11-30 and 2014-08-25.

Complaints Page 3

2016-08-03

Yorktown, NY

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not disclosed as an attempt to collect
Company Response: Closed

Disputed: Yes Untimely Response

2016-06-14

Federal Way, WA

Taking/threatening an illegal action

Debt collection: Other (i.e. phone, health club, etc.)

Threatened to sue on too old debt
Complaint: i was contacted via phone last week from a collection company they stated i owed XXXX XXXX {$1300.00} from 2008 I told them i paid XXXX XXXX {$450.00} for their services and this was a BOGUS collection. I then received a letter on XXXX that was dated XXXX stating i needed to pay the amount the or legal action will take place. The letter states over {$3200.00} which almost tripled from what they told me on the phone.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed

Disputed: No Untimely Response

2015-11-17

Arvada, CO

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Complaint: I was sent a bill for XXXX with zero explanation. I had not been provided service for a YEAR from this location. When I contacted them, they said it was for a denied service from my secondary insurance. I asked for verification of the service, the denial and all information proving I owed the debt. Instead, they sent me to collections. They did not verify the debt, they continued to attempt to collect on a debt not verified. I have made numerous attempts to collect the information to verify the debt, including contacting their XXXX party business management office in California. I have called them repeatedly as well.
Company Response: Closed

Disputed: No Untimely Response

2015-10-06

Oxford, GA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: A debt was incorrectly reported by XXXX XXXX XXXX in XXXX GA in the name of my daughter for unpaid rent. She had been taken off the lease by the apartment complex and the debt was not hers. She received repeated calls from XXXX at Amerassist AR Solutions. I finally had to get involved to fix the problem. The apartment complex is having the error corrected and several people at Amerassist are aware that it is an incorrect debt. I received another call this morning from XXXX at Amerassist. He refused to listen to anything that I had to say even though I told him I had been in contact with his supervisor to have the situation corrected. He told me it was my daughter 's debt and it would negatively effect her credit. I tried to explain the situation to him several times and he was extremely rude and unprofessional. I myself worked in the credit industry for 10 years as a manager and would not have my employees act this way to a debtor. If this is the way they encourage their collection agents to behave then there is a problem. Thank you.
Company Response: Closed

Disputed: No Timely Response

2015-10-04

FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Complaint: I have tried repeatedly to prove the debt is not mine. I do n't know if someone with the same name or close to the same name as me used this service or what. I am not the responsible party for this debt. In fact, it is the only open debt on my credit report. I do n't know what else to do. I have all my debt paid and I refuse to pay for something that is not mine and it 's the only thing hindering my report. This is not my debt. Please help.
Company Response: Closed

Disputed: Yes Untimely Response

2015-09-24

Maclean, VA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed

Disputed: No Timely Response

2015-09-20

MD

False statements or representation

Debt collection: Medical

Indicated shouldn't respond to lawsuit
Complaint: Original debt is from XXXX XXXX XXXX dated XXXX/XXXX/10 in the amount of {$250.00} and is now a dead debt. AmerAssist A/R Solutions purchased the account for collections and has placed it in the credit bureaus with inaccurate amount of {$410.00} and a date of XXXX/XXXX/10. I have tried getting this corrected through the credit bureaus with no success.
Company Response: Closed

Disputed: No Timely Response

2015-08-18

Franklin Lks, NJ

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed

Disputed: Yes Timely Response

2015-08-17

Cheverly, MD

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed

Disputed: No Timely Response

2015-08-16

Oro Valley, AZ

Disclosure verification of debt

Debt collection: Medical

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-07-26

Lake Luzerne, NY

Taking/threatening an illegal action

Debt collection: Medical

Attempted to/Collected exempt funds
Company Response: Closed

Disputed: No Untimely Response

2015-07-08

FL

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: A Debt collector has placed a collections account on my credit report for a debt that was incurred by a deceased relative. I did not cosign on the account nor am I the executor of the deceased estate. The original creditor claims that they have a recording of a telephone conversation with me that gives them the right to do this. However, they will not give me any information. I have two issures with this : 1 ) I question the legality of this practice, and ( 2 ), I am certain that recording any such conversation without my consent IS A FELONY in my state.
Company Response: Closed

Disputed: No Timely Response

2015-06-23

Havana, FL

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Called after sent written cease of comm
Complaint: This company AmerAssist, is constantly calling my work at least XXXX or XXXX times a day harassing me and my coworkers for personal financial information. They have been told on numerous occasions to stop contacting my place of employment as well as a letter has been sent to the company to stop all communication unless in writing. This company will not stop calling no matter what I do. This so called debit they are trying to collect is XXXX times the amount of what is actually owed and false. I do not owe this amount!
Company Response: Closed

Disputed: No Untimely Response

2015-06-01

MD

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Complaint: Company has not made an attempt to collect this debt prior to placing it for collections and having a negative impact on my credit report.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-29

GA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: At the end of a lease from an apt . when my son was in college, balance was suppose to be paid by all tenants. I paid my sons part and XXXX other other men paid their part but XXXX of the boys did not pay his part and it is showing up on our credit because the lease was signed by all XXXX guys. The guy refused to pay the difference and it has been sitting as a bad debt on my credit even though the collection agency agrees that they show that it is owed by the XXXX party but they want me to pay his debt to clear my credit.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-23

College, NY

False statements or representation

Debt collection: Non-federal student loan

Attempted to collect wrong amount
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-04-13

Reno, NV

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-04-13

Mc Kinney, TX

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Company chooses not to provide a public response Closed

Disputed: No Timely Response

2015-03-19

Fontana, CA

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Company Response: Closed

Disputed: Yes Timely Response

2015-03-10

San Carlos, CA

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed

Disputed: No Timely Response

2015-02-24

Abingdon, MD

Managing the loan or lease

Consumer Loan: Installment loan


Company Response: Closed

Disputed: No Timely Response

2015-01-11

Belle Isle, FL

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Closed

Disputed: No Timely Response

2015-01-06

Bluff Estates, SC

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2014-12-28

Belle Harbor, NY

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed

Disputed: No Timely Response

2014-12-10

Simla, CO

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed

Disputed: No Timely Response


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