WELLS FARGO COMPANY

2015-05-02

Garrett Park, MD

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-05-02

N San Juan, CA

Account opening, closing, or management

Bank account or service: Checking account

Complaint: Wells Fargo Bank enrolled my account into their rewards program ( {$50.00} annual fee ) without my permission or consent. Is n't this illegal?
Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-01

Birmingham, AL

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-05-01

Tisbury, MA

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-05-01

Three Bridges, NJ

Deposits and withdrawals

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-01

Atlanta, GA

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-05-01

Vaughn, MT

Making/receiving payments, sending money

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-01

Loan modification,collection,foreclosure

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-01

Kendall, FL

Loan modification,collection,foreclosure

Mortgage: FHA mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-01

New Salem Bro, PA

Loan servicing, payments, escrow account

Mortgage: Reverse mortgage

Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: Yes Timely Response

2015-05-01

Alta Hill, CA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-05-01

Charlotte, NC

Loan modification,collection,foreclosure

Mortgage: FHA mortgage

Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-05-01

Baton Rouge, LA

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-05-01

S Charleston, WV

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-05-01

Tracy, CA

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Company chooses not to provide a public response Closed with monetary relief

Disputed: No Timely Response

2015-05-01

Plattekill, NY

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-05-01

Concord, NC

Balance transfer

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2015-05-01

VA

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Complaint: Wells Fargo servicer of my mortgage invested by XXXX continue denying a fair review of my Request for a Loan Modification submmited basis on the " supposed '' fact that my mortgage is affordable, when is NOT. WF did not consider on affordability calculations, property tax payments ( do it by myself ), home insurance ( do it by myself ), HOA and Cluster ( both do it by myself ) as part of housing cost. When I include total housing cost my back to debt ratio is more than XXXX
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-05-01

Charlotte, NC

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-05-01

Cub Run, KY

Loan servicing, payments, escrow account

Mortgage: VA mortgage

Complaint: Home Loan was refinanced on XXXX/XXXX/15 with XXXX XXXX, XXXX. Loan processing was transferred to Wells Fargo with an effective date of XXXX/XXXX/15 Received a letter from WF dated XXXX/XXXX/15 that our hazard insurance policy had expired on XXXX/XXXX/15 and it was their intention to buy their own policy for the property. The hazard insurance had been paid from our previous escrow account with WF on XXXX/XXXX/15 and was/is valid until XXXX XXXX. WF then proceeded to pay our insurance provider the same amount from our new escrow account creating a negative balance and then to adjust our monthly escrow payment On a loan they do n't start to service until XXXX/XXXX/15 ) to make up the deficiency. Attempts to have WF correct this problem have resulted in a response that it is the insurance company 's problem and if/when they receive a refund from XXXX they will update my account.
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: Yes Timely Response

2015-05-01

Chula Vista, CA

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: Yes Timely Response

2015-05-01

Discovery Bay, CA

Managing the loan or lease

Consumer Loan: Vehicle lease

Complaint: This is a dispute regarding an inconsistencies on my billing from Wells Fargo Dealer Services. They had reported my payments to the credit bureau as late, twice. To my knowledge, I have made my payments on time every month either online or over the phone. My monthly payments has fluctuated each month without any written disclosure letting me know as to why, I have made my payment regardless. I have never gotten a single written statements from this company since I started making my payments and I made time to call this company that since I am going back XXXX that I will be doing business online, I was told that it was okay and noted and that I should sign up with their paperless program and I did. I have done every effort on my part ; pay on time as agreed, call to let them know that I will not receive post mails since I will be working overseas and signed up to their paperless program. To my surprise, when my credit was pulled in XXXX 2015, my credit score dropped considerably due to this XXXX late marks Wells Fargo had reported against me. I have made several attempts to contact this company and I was passed on from one customer service to another having to tell my stories again and again from the beginning over XXXX times in two months. I was told that they will take care of this error but several weeks later when my loan officer pulled my credit report again, it was still there and no one took care of it. Again I did not get any emails letting me know what 's going on with this situation, I was told that they are not allowed to send emails. My loan has been denied costing me to loose an offer on an investment. I 've lost so much time and money, I 've gone through a lot of stress trying to resolve this issue on time for my loan that I have been building for months. I was unsuccessful. I continued attempting to reach someone in charge, supervisors and I was even asked to send an international fax to XXXX XXXX a Supervisor in their XXXX XXXX office. I had called to follow up on my fax, she did not accept my call, and I have made several attempts and left several messages leaving my contact number and email address, she never replied. I eventually reached another representative XXXX XXXX and after discussing my situation again, she assured me that she will take care of it as soon as possible and that I have to call her the next day. I did what I was asked to do but the next day, she refused to take the call. I left several messages to hope of resolving this matter, but regardless how much I try and effort I put in there is no going around these people. I have never encounter such an abusive situation like this and such unprofessionalism, this company sure lack any regard to any of their clients. I feel that I have fallen victim of an abusive form of business practice and this company has repeatedly abused my consumer 's rights. I was left with no choice to file disputes, seek legal help against such an abusive company such as Wells Fargo Dealership. I want this matter resolved as soon as possible by deleting any negative error they had made against me with the credit bureaus, and pay any statutory damages that it caused me to resolve this matter including legal fees, international calls, time, loss of investment, medical fees I paid for the stress it brought during this ordeal.
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: Yes Timely Response

2015-05-01

Amity Harbor, NY

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: Yes Timely Response

2015-05-01

South Florida, FL

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Complaint: I have been unemployed/underemployed for a significant period of time. I have tried on more than one occasion to do a modification through Wells Fargo Bank. On the three occasions I tried to do the modification I was stonewalled, given incorrect information and my file languished for so long twice that it had gone stale. Every time I have tried to do my modification, it appears that Wells Fargo has done all it can to prevent the modification being concluded. I am making a true attempt for find a job, and have enough steady income to be able to complete another application for a modification. I am also going to go through XXXX and Florida 's Hardest Hit. They had previously assisted me when I was on unemployment, but that has ended.
Company Response: Company chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2015-05-01

Lex Pk, MD

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Company chooses not to provide a public response Closed with monetary relief

Disputed: No Timely Response