UNITED SERVICES AUTOMOBILE ASSOCIATION

2013-01-18

Corpus Christi, TX

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-01-18

Atlantic City, NJ

Loan servicing, payments, escrow account

Mortgage: Second mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2013-01-16

Bluffton, SC

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2013-01-16

Thompsons Station, TN

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2013-01-16

Phila, PA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-01-11

Jennings Lodge, OR

Making/receiving payments, sending money

Bank account or service: Other bank product/service

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-01-10

Rockville, MD

Rewards

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-01-08

Keyport, WA

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-01-08

Etna, OH

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-01-08

Arco, CA

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-01-08

Ala Coushatta Ind Res, TX

Managing the loan or lease

Consumer Loan: Installment loan

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-01-08

Palos Park, IL

Closing/Cancelling account

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-01-04

Jacksonville, FL

Other fee

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-01-04

Itasca, IL

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-01-03

Savannah, GA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-01-02

N San Juan, CA

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-01-01

Nashville, TN

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-12-31

Lansing, MI

Customer service / Customer relations

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-12-30

Meridian, ID

Settlement process and costs

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-12-24

San Diego, CA

Loan modification,collection,foreclosure

Mortgage: Home equity loan or line of credit

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-22

Edmond, OK

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-21

Kalamazoo, MI

Making/receiving payments, sending money

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2012-12-21

Malden, NY

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-12-21

Randolph, AL

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-12-19

Hillsdale, NJ

Closing/Cancelling account

Credit card:

Company Response: Closed

Disputed: No Timely Response