UNITED SERVICES AUTOMOBILE ASSOCIATION

2013-08-05

Cheyenne Wells, CO

Application, originator, mortgage broker

Mortgage: VA mortgage

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-08-05

Atlanta Naval Air Station, GA

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-08-05

Baltimore, MD

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2013-08-02

Sherman Oaks, CA

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-08-01

Buffalo, NY

Balance transfer

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-07-31

Evanston, IL

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-07-31

Cairo, WV

Cash advance fee

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-07-31

Rocky Ridge, MD

Problems when you are unable to pay

Consumer Loan: Vehicle loan

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-07-29

Crestview, FL

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-07-29

Austin, TX

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-07-25

Duncanville, TX

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2013-07-24

Atlantic City, NJ

Making/receiving payments, sending money

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-07-22

Warsaw, MO

Credit reporting company's investigation

Credit reporting:

Investigation took too long
Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2013-07-18

Acton, TX

Deposits and withdrawals

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-07-18

College, NY

Billing disputes

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-07-18

Absecon, NJ

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-07-16

Application, originator, mortgage broker

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-07-16

Brooklyn Heights, OH

Customer service / Customer relations

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-07-16

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-07-14

Clayton, MO

Deposits and withdrawals

Bank account or service: Other bank product/service

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-07-14

Middletown, RI

Settlement process and costs

Mortgage: VA mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-07-12

Saint Paul, MN

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-07-11

San Antonio, TX

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2013-07-10

San Antonio, TX

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2013-07-10

Los Indios, TX

Billing disputes

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response