TRANSWORLD SYSTEMS INC

2017-04-11

Washington, DC

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response

2017-04-11

Foothill Ranch, CA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: Transworld claims I owe for XXXX and continues to harass me.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-11

Norris, GA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-11

Carol City, FL

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-11

Smyrna, SC

Communication tactics

Debt collection: I do not know

Called outside of 8am-9pm
Complaint: Debt collector robo calls phone after XXXX. Person they are calling for does not live at residence.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-11

Salem, OR

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-10

Robertsdale, AL

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Complaint: In addition to repeated and frequent calls, when I have reached out to them as well as the original debtor ( XXXX ), Trans world systems has continued to lie to me, telling me that I HAD to make payments to my account ( even though they have set up 2/3 debt collections from my Military Pay as well as taken 100 % of my tax return ). When I was told to file for hardship paperwork ( in order to get the 2/3 's debt payments reduced ) by the original debtor through Trans world, I contacted trans world and was told that they do not have hardship paperwork available that I would have to make payments to them only. I called the original debtor back and told them and was told that Trans world is lying to me and that I needed to call again to get the hardship paperwork sent to me. My contact at Trans World is XXXX.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-10

Overbrook Hills, PA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-09

Dayton, OH

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-09

Coconut Creek, FL

Disclosure verification of debt

Debt collection: Medical

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-08

KY

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: Transworld Systems Inc sent me a debt collections bill in the amount of {$64.00}. I do not owe this alleged debt. I have called Transworld Systems Inc, and they have used abusive and hostile communication tactics. In addition, the Transworld Systems customer service representatives have repeatedly hung up on me multiple times when I have called them. Transworld Systems Inc has repeatedly violated the Fair Debt Collections Practices Act with their repeated abusive and hostile debt collections tactics towards me. I do not owe this alleged debt nor do I want any further communication from Transworld Systems Inc as they have repeatedly violated the Fair Debt Collections Practices Act with their abusive and hostile debt collection tactics.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-07

IA

Cont'd attempts collect debt not owed

Debt collection: Non-federal student loan

Debt was discharged in bankruptcy
Complaint: I have been contacted by mail from XXXX representing National Collegiate Student Loan Trust on XX/XX/XXXX. They are asking for balances of {$26000.00}. This is the same company that tried to collect from us back in XX/XX/XXXX. These are loans obtained while attending school. Not student loans. Notice was mailed to them on XX/XX/XXXX to stop contacting us on a loan that was discharged in a bankruptcy in XX/XX/XXXX. According to a letter sent to us and a phone conversation from XXXX XXXX regarding these loans I nor my husband XXXX XXXX owe anything to NCSLT.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-07

Three Bridges, NJ

Dealing with my lender or servicer

Student loan: Non-federal student loan

Trouble with how payments are handled
Complaint: I have had an account with Transworld systems inc for years now to pay off my XXXX school loan and since the beginning have had nothing but a terrible experience. First of all, I 'm a XXXX, I do not make an hourly and when my account was open at XXXX years old - I did n't hAve the means to pay a XXXX $ debt over night. You 'd think they 'd have some compassion for a child, on her own working to take care of herself. No. From the beginning people were incorrectly charging me ( double charged me twice in a row ) and although they fixed it when I caught the double charges they never truly stayed on top of my account as they promised they would. Since then, we 've had tons of issues all due to miscommunication with the company. The number I 'd call to for schedualing my year round payments ( from there mailing letters ) was wrong and took me to a company who stated, " this happens a lot I 'm not sure why they have n't released a new number but we 'll email them to let them know you 've tried to get in contact. '' That company emailed them a total of three times for me. It took me months to Figure out how to get in contact with them to renew my year of payments ( since the pryer year was up and you can only book a years worth of payments at a time ) and when I finally did they said I accumulated more interest from the months of me not paying ( when they were literally no where to be found it took the old company emailing them and hunting them down to get a number for me to call ). So I bit the bullet, higher the amount I was paying a month to show initiative and kept making my payments on time as usual. For months now I 've been trying to pay my account in full to close the account at an attempt to settle. When I first tried I only owed about 2800 $ but they insisted I pay double that in interest plus my tuition left from the school loan. Of course I could n't afford that, so i paid my monthly amount instead. The second time I called because I notice my balance was getting higher not lower, they said it 's the interest and said if I paid in full they could waive it, at the time I was switching job and was n't able to pay the XXXX $ they said I 'd have to, so again I just made my monthly payment. All the while I was working with the same man, XXXX XXXX, with these settlements. So, using the number I had been calling for months, I tried again to see if my balance had lowered so I could pay in full and close the account. Teds number was n't working. That to me was very shady since I had already spoke to a lawyer who told me it was ridiculous they were n't trying to make a settlement with me since their job is to close the account and was I sure this was a legit debt collecter. I immediately called again and spoke to two reps and a " supervisor '' who just so happen " did n't have the authority to make any calls on accounts '', which I 'm sure was actually just a receptionist because obviously supervisors have authority to do such things. He sent me to about three different voicemails, all of which I left messages on. As a matter of fact, I 've probably left about XXXX messages in total this week alone all through out the company trying to speak with someone who would authorize me paying my now balance of XXXX. The " supervisor '' said I 'd have to pay XXXX , how could that be? What is my insterest at 40 %? How 's my interest more than the amount I owe? And how is the number larger than it was before now after I 've paid more into the loan? That 's when it hit me, they WANT me to stay on payment plans so that the interest accumulates and I 'm forced to continuing paying monthly for years which they make money on. I 'm so beyond tried with working with this shady, incompetent staff, tossing me from person to person, lying, not knowing anything about my account and taking advantage of a young girl trying to pay of her debt!
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-07

Lithonia, GA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-06

Chesterfield, MI

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-06

Sandy Hook, CT

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-06

SC

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Complaint: My son received XXXX twice with XXXX. The representative told me that it would be {$75.00} but the amount they are attempting to collect is much more.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-06

Dulles, VA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: Transworld Systems Inc. ( www.transworldpayments.com ) continue to call my home, harass my family, and send me letters for a debt of {$120.00} for a medical bill that I paid over a month ago! I have shared the receipt, and yet they continue to harass me.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-06

Bellevue, WA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: On numerous occasions I advised Transworld Systems based out of XXXX, WA that the individual that they were looking for was no longer an employee. After advising them of a wrong number they continued to call the very next day. I was never advised of the timeline for the number to be removed, only that it would be immediate.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-05

Kalispell, MT

Dealing with my lender or servicer

Student loan: Non-federal student loan

Having problems with customer service
Complaint: I went to a Mortgage Broker to see if I could get approved to by a house. I noticed that my loan from University Accounting Services was not listed. I called and asked why is was not on my credit report. Both time I tried calling I was told they can not speak to me about my account and to contact XXXX, who is the lender. The second time I called I asked for the contact information so I could call them and they kept repeating " I have no information to give you. '' I have tried looking up XXXX online to find their contact information and I cant seem to find anything. On my statement for this loan, the only contact info given is for UAS. At this point, I have no one to talk to about this account. Why would I continue to pay on a loan when I cant contact the lender. I 'm concerned about the handling of this loan.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-05

MA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: I have received 4 telephone messages from Transworld Systems Incorporated in the past month. They call once a week from XXXX and leave a message to call XXXX XXXX at XXXX. They explicitly state that it is an attempt to collect a debt. I did n't call back because I have not received any written notice of any debt, have no knowledge of any debt and they actually do n't indicate who the call is intended for.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-05

Houston, TX

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-05

Columbus, OH

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-05

Thompsons Station, TN

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: I called on XX/XX/2017. Showing {$0.00} balance on credit report. Item was supposed to be deleted off my credit report. I called and spoke with Transworld Systems - they do not show any balance with them, but they are not able to provide any deletion per the supervisor I spoke with. They told me I needed to go through each credit Bureau. This is effecting my ability to get a mortgage refinance.
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-05

FL

Improper contact or sharing of info

Debt collection: Medical

Talked to a third party about my debt
Complaint: I was seen by XXXX XXXX in XX/XX/XXXX for a XXXX. I presented my insurance information at the time of service and was never notified that I owed them {$65.00}. They had my correct address and telephone number but never contacted me by mail or phone that I owed the money in almost 2 years. In XX/XX/XXXX they sent my information to a collection agency ( Transworld Systems ) who in turn reported it to the credit bureaus resulting which totally trashed my credit and dropped my score by XXXX points. I would have paid the debt had I known about it in the first place. It was n't until XX/XX/XXXX that I received a bill for the {$65.00} from Transworld Systems.
Company Response: Closed with explanation

Disputed: No Timely Response