Synergetic Communication Inc
Consumer Complaints
There are over 94 complaints on file for Synergetic Communication Inc. Dated between 2019-12-11 and 2014-02-04.
Complaints Page 3
2017-10-25
Charleston, SC
Attempts to collect debt not owed
Debt collection: I do not know
Debt was result of identity theft
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-10-07
Lewiston, NY
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Difficulty submitting a dispute or getting information about a dispute over the phone
Complaint: XXXX has refused, since XXXX XXXX, over 40 documented requests to inform me of its loan final payment calculation. XXXX deliberation audio evidence is available for review and verification.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-09-22
Ft Trumbull, CT
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Synergetic Communications claims I owe XXXX to XXXX XXXX, XXXX of this debit is a fraudulent charge from XXXX OF XXXX on XXXX XXXX, I disputed the charge several times, I was given a provisional credit while in dispute and later told the credit is permanent as case was closed by an investigator. XXXX XXXX later turned around and reversed the credit, took it back out of my account. As stated in claims filed, I have not done business with XXXX OF XXXX, do not own a XXXX. The only proof provided by XXXX XXXX is a forged credit card authorization form, the signature on form is not mine. There are also several overdraft fees stemming from credit reversal, each in the amount of XXXX each. About 100 % of this debt, XXXX, is questionable due to fraud and overdraft fees stemming from it. Please advise Synergetic Communications I refuse to pay this debt and complaints were filed with XXXX XXXX about this matter, still unresolved.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-09-07
Briarwood, NY
Written notification about debt
Debt collection: Auto debt
Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-07-09
New Hamburg, NY
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-02-16
Philadelphia, PA
Cont'd attempts collect debt not owed
Debt collection: Auto
Debt is not mine
Complaint: Receiving multiple robot calls every day 7 days a week the company nameSynergetic Communications receiving robot calls harassment 7 days a week all day long synergetic Communications
Company Response: Closed with explanation
2017-01-25
Buffalo Mills, PA
Communication tactics
Debt collection: Auto
Frequent or repeated calls
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2017-01-03
Brooklyn, NY
Disclosure verification of debt
Debt collection: Auto
Not given enough info to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2016-12-01
Bronx, NY
Disclosure verification of debt
Debt collection: Other (i.e. phone, health club, etc.)
Not given enough info to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2016-10-25
Woodland, WA
Cont'd attempts collect debt not owed
Debt collection: Auto
Debt is not mine
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2016-10-03
Marietta, GA
False statements or representation
Debt collection: Other (i.e. phone, health club, etc.)
Attempted to collect wrong amount
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2016-09-20
WI
Cont'd attempts collect debt not owed
Debt collection: Other (i.e. phone, health club, etc.)
Debt is not mine
Complaint: 4 times I have asked this company to not call my number. The person who owned my cell phone number before me has debts and it has n't been there number for years! At this time I am very angry
Company Response: Company believes complaint is the result of an isolated error Closed with explanation
2016-08-26
Arsenal, PA
Cont'd attempts collect debt not owed
Debt collection: Auto
Debt was paid
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2016-08-16
Finksburg, MD
Taking/threatening an illegal action
Debt collection: Auto
Threatened to sue on too old debt
Complaint: First The say The original creditor was a company called XXXX or XXXX. Have never had any kind of loan through either of the companies. I have never signed with either of them. The letter states " This debt is too old for you to be sued on it in court as the statute of limitations has expired, and you ca n't be required to pay it through a lawsuit. ''
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2016-08-08
Arlington, VA
Cont'd attempts collect debt not owed
Debt collection: Auto
Debt is not mine
Complaint: In XXXX I leased a Chevrolet Cobalt with XXXX for the period of three years and paid for the vehicle upfront. Two years later, I joined the XXXX XXXX and had my father return the leased Cobalt at the appropriate time and place. My father did just that. Learning that the Cobalt was delivered on time is where the story ended for me. However, in XXXX, Synergetic Communications ( Syncom ) contacted me in a harassing manner demanding that I owed {$2300.00} for the Chevrolet Cobalt. There was no additional information provided, but I quickly forwarded the information on to my father regardless to see if he could shed some light on where this " debt '' may be derived from. My father reported back to me that he had spoken with Synergetic Communications, and that they told him that they would take care of the accounting error. This is where the story starts to effect me.
XXXX XXXX, XXXX, I was contacted by Synergetic Communications again in regards to this debt of which there is no explanation. Additionally, this is eight years after the vehicle was returned and XXXX has since gone out of business. XXXX has merged with XXXX XXXX, but XXXX XXXX refuses to assist me with this issue. They have told me that " our ( XXXX XXXX ) third party collection agency ( Synergetic Communications ) is handling this account, and there is nothing they can do to help me delete this debt from my record. '' After repeatedly trying to work this misunderstanding out with Synergetic Communications, I was told by the collections agency that " there is nothing we ( Synergetic Communications ) can do because we report directly to Ally Financial. We do not even have the authority to report to the credit bureaus. We report directly to XXXX XXXX. '' I have recently looked into my credit report, and I was shocked to see that there is a Charge Off from XXXX of {$2300.00}. This account was taken care of many years ago. Furthermore, XXXX XXXX has no information for me in their system. The only information XXXX XXXX has at this point on my supposed account is what I had personally given them when I opened a complaint regarding this debt.
Bottom line : Before filing this complaint with CFPB, I have attempted to have this debt expunged from my record by explaining to both Syncom and XXXX XXXX that this is debt is the result of an accounting error made eight years after the vehicle was leased ( paid in full ). Both parties refuse to help me, they both continue to advise me that I must speak to the other to get this resolved, and neither of their management representatives has offered any clarity on this matter.
I have read other consumer complaints regarding XXXX XXXX and Synergetic Communications. It seems as though I am not alone in my experience of the unethical business practices these XXXX companies engage in to make a buck. My credit worthiness has suffered tremendously as a result of this Charge Off that was reported to the credit bureaus. I did not accrue this debt. If I am unable to resolve this issue with the help of the Consumer Financial Protection Bureau, I am prepared to pursue this matter with an attorney because of personal integrity as well as holding these XXXX companies to decent ethical standards.
Note : As I mentioned, I gave XXXX quite a bit of information when I opened a complaint with them regarding this account. I suspect they will try to pawn this issue off to Synergetic Communications, but prior to opening the complaint, Ally Financial had no information regarding the debt when I gave them my Social Security Number and full name.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2016-06-10
Lewisville, TX
Cont'd attempts collect debt not owed
Debt collection: Auto
Debt was paid
Complaint: I have disputed this account with both synergetic communications and XXXX about them report inaccurately on my credit report and both have been giving me the run around and neither wants to update as settled. this is not I paid the settlement and neither has reported it to the credit reporting agencies. it reflect as not paid or settled on my credit report for all XXXX agencies.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2016-06-10
Lewisville, TX
Cont'd attempts collect debt not owed
Debt collection: Auto
Debt was paid
Complaint: I have disputed this account with both synergetic communications and XXXX about them report inaccurately on my credit report and both have been giving me the run around and neither wants to update as settled. this is not I paid the settlement and neither has reported it to the credit reporting agencies. it reflect as not paid or settled on my credit report for all three agencies.
Company Response: Closed with explanation
2016-02-23
Washington, DC
Communication tactics
Debt collection: I do not know
Frequent or repeated calls
Complaint: I am getting frequent calls from this XXXX number and it is dept collector. I have no any debt, loan or outdated credit card or any sort of bills to pay. I want to know how did such company get me number and called me. I receive similar call from other so many unknown numbers. Concern authority must take strong action to protect innocent citizens. Thanks
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation
2016-02-05
Anaheim, CA
Problems when you are unable to pay
Consumer Loan: Vehicle lease
Complaint: I am dealing with the collection agency Synergetic Communication , Inc. I am questioning how legitimate this company is for several reasons. They do not show up as the creditor on my credit report, and they are unlawfully attempting to collect a debt from me by violating several FDCPA laws. They have contacted me before XXXX my time zone and have also called me several times within one hour. They have also never sent me a debt validation letter to make me aware they are the collection agency assigned and to advise me of my rights to dispute the validity of the debt.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2016-01-27
Newark, NJ
Cont'd attempts collect debt not owed
Debt collection: Other (i.e. phone, health club, etc.)
Debt is not mine
Complaint: XXXX was involve in a lawsuit due to fraud overdrawn charges to a massive of clients in their bank accounts. If I am not mistaken this lawsuit took place between the years XX/XX/XXXX-XX/XX/XXXX. My account was part of this lawsuit. Due to a loss XXXX XXXX sent refund checks to their clients. Unfortunately, I misplaced my check and found it a week after deadline to cash it. After this issue I find out this amount was in a consumer report collection and I was unable to open an account at a Federal Credit Union. I disputed this situation with XXXX, main office, and with Consumer Relations, XXXX XXXX , XXXX. I presented copy of the check and other documents I was able to find along with my statement but it was failure. I was unable to clear this collection.
After 2 or 3 years I received in XXXX 2015 a settlement letter from Synergetic Communication , Inc. I feel exhausted disputing for this amount, XXXX have a horrible customer service when it comes to dispute these type of situations or they can not accept the truth.
My huge interest is to clear all my collection accounts, which for different reasons whether was a default of my end or inevitable situation to handle. I am in a status to work my credit to a great credit.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2016-01-09
West Newfield, ME
False statements or representation
Debt collection: Other (i.e. phone, health club, etc.)
Attempted to collect wrong amount
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2015-12-10
Coral Springs, FL
Cont'd attempts collect debt not owed
Debt collection: Other (i.e. phone, health club, etc.)
Debt was discharged in bankruptcy
Company Response: Closed with explanation
2015-12-07
Chatham, OH
Disclosure verification of debt
Debt collection: Other (i.e. phone, health club, etc.)
Not given enough info to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2015-12-04
Kennesaw, GA
Cont'd attempts collect debt not owed
Debt collection: Other (i.e. phone, health club, etc.)
Debt is not mine
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2015-11-28
Philadelphia, PA
Cont'd attempts collect debt not owed
Debt collection: I do not know
Debt is not mine
Complaint: I continued to be called incessantly and at all hours by various representatives of " Synergetic Communication, Inc '' with a " Settlement Offer '' of {$410.00} on a " Current Balance '' of {$740.00} with XXXX. I do NOT owe XXXX, " Synergetic Communication, Inc '' nor anyone connected with either firm ANYTHING!
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation