Synergetic Communication Inc

2019-12-11

Colo Spgs, CO

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: I received a letter in the mail, addressed to " XXXX XXXX '' but our address. From Syergetic Communication , Inc. XXXX XXXX XXXX XXXX XXXX, XXXX, TX XXXX. It said we owe XXXX XXXX {$950.00} but that we could " settle '' by XX/XX/20 for {$280.00}. We do not owe that to XXXX, we never have and never carry a balance on anything. Called XXXX to make sure we were good and they said we were fine and they did a search under mine and my husband 's socials and there weren't any other current accounts for us. Checked credit report- everything was fine. And even checked our credit union account and that was fine as well. The address we are supposed to mail the payment to is XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX, ID XXXX. I looked up this company and the XXXX shows them doing this to many other people as well. It's a money scam and fraudulent. Won't contact them as I don't want to give them any of our info and I saw from the XXXX that contacting them is pointless. We don't have any debt at all and sending a threatening letter to us is wrong. The supposed account number on the letter is something I have never seen before and haven't heard of. I added it on the next page but I know nothing about it. Doubt they do either as our names are nowhere on here- they just ate getting to scam us into paying.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-11-19

Wallington, NJ

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: I already disputed and the account was deleted off due to no proof. I called XXXX but they couldn't find any information, I wasn't living at that address I lived in XXXX XXXX, NJ. They couldn't find any contracts, signature or copy of ID. Now this company is again attempting to put this account again on my credit file. The amount is {$560.00} and settlement offer {$190.00}. None of this is mine and XXXX couldn't prove it so if something has changed please send me my contract with my signature, social and Identification. While your at it please send a copy : license to collect in my state, Assignment clause, Notarized letter of debt purchase, Signed contract from original creditor
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-11-13

Wesley Chapel, FL

Attempts to collect debt not owed

Debt collection: Auto debt

Debt is not yours
Complaint: synergetic communication, inc has a account thats not mine/inaccurat that i do not owe..
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-09-25

Rochdale, NY

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Complaint: this account was opened online by someone else I only had two account for this bank and I owed then money so how can I open and new account with owing them money someone stole my identity because im a victim of identity thief I had account before 2019 not in 2019 XX/XX/XXXX XX/XX/XXXX XX/XX/XXXXwith this bank this account wasn not opened in person it was opened online and they lied and said it was opened in the branch and a manager told me someone did it online
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-09-20

Las Vegas, NV

Attempts to collect debt not owed

Debt collection: Auto debt

Debt is not yours
Complaint: This company is harassing me and extorting in the name of XXXX company they say that I owe them and for me that deals with scam they are sending me aggressive letters and bulgars when they call me I need them to stop harassing me
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-17

Kawaihae, HI

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Complaint: On XX/XX/XXXX I received a notice from Synergetic Communications saying they were collecting on a debt I owed. They mentioned a XXXX XXXX and. XXXX XXXX XXXX XXXX. It said that I owed $XXXX but would accept $XXXX if I paid now.I never had business with either of those companies. It is unnerving to get this kind of letter.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-16

Liverpool, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt was already discharged in bankruptcy and is no longer owed
Complaint: Letter from Synergetic Communication, Inc. XX/XX/2019. Attempt to collect a debt by a debt collector. Original Creditor : XXXX XXXX XXXX XXXX Balance Due : {$610.00} Settlement offer : {$150.00} Payment must be received by :XX/XX/19
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-07

MI

Communication tactics

Debt collection: I do not know

You told them to stop contacting you, but they keep trying
Complaint: They keep calling looking for some strange Male. The name is foreign sounding. I've told them numerous times my number doesn't belong to who they claim to be looking for. They lied to me this last time, tonight, they have never spoken to anyone at this number. That's a lie because I've heard the strange name before. I've read online this number is a scammer. Please shut them down.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-08-01

Warren, MI

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was already discharged in bankruptcy and is no longer owed
Complaint: Synergetic Communications, incXXXX XXXX XXXX. XXXX # XXXX, XXXX, TX XXXX. www.syncomcorp.net, Phone : XXXX XXXX XXXX, FAX : XXXX XXXX XXXX Original Creditor XXXX XXXX XXXX. Debt written off XX/XX/2001. They are sending notices out to people for debt collection. Of course most people with debt can not read, write or let alone understand the law of statute of limitations. Not until the 2nd paragraph of the debt collection notice in exceptionally small print does it state : " This debt is too old for you to be sued in court as the statute of limitations has expired, and you can't be require to pay it trough a law suit. '' Here is the worst, note : the last bit of this sentence, " and you can't be required to pay it through a lawsuit. '' I have a degree in English Literature. And I found that last little bit in that sentence was confusing. Can you imagine the illiterate trying to decipher this? Thank you very much for your help and please thank XXXX XXXX for working across the isle to create this agency.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-07-31

Mabank, TX

Attempts to collect debt not owed

Debt collection: Auto debt

Debt was already discharged in bankruptcy and is no longer owed
Complaint: I'm disputing the collection ( ACC : XXXX ) Synergetic Commucation , Inc The collection agency has re-aged this account according to the original creditor 's date of first delinquency back in 2011. They're violating the FCRA.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-07-18

Katy, TX

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-07-08

Williamsburg, VA

Written notification about debt

Debt collection: Credit card debt

Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-05-02

WA

False statements or representation

Debt collection: Other debt

Indicated you were committing crime by not paying debt
Complaint: Synergetic Communications , Inc. Say that they are trying to collect on an account from XXXX. The last time I have had an account with XXXX was almost 40 years ago.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-04-29

East Keansburg, NJ

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-04-08

Harsens Is, MI

Communication tactics

Debt collection: Auto debt

Frequent or repeated calls
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-04-01

Seligman, AZ

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Complaint: Upon review of my credit report in XX/XX/XXXX it was brought to my attention there was several accounts that reported negatively that needed my attention. A few separate accounts were owned by separate collection agencies, one being. Synergistic Communication Inc I sent a original certified and notarized letter requesting validity on the alleged debt in XX/XX/XXXX, to Synergistic Communication Inc, and requested items be deleted per my report if validity not received in the allowed time frame. I received a response statement claiming it was a valid dispute and provided documentation, I sent a response letterXX/XX/XXXX disputing the information and bringing to the attention of the dispute personal the signature on the provided paperwork is not mine and provided reference to the chain of documentation that has been certified an notarized in correspondence to this matter to prove this claim. I requested they remove the information from my credit report and report this to all three major bureaus.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-03-23

Billerica, MA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: I have a statement dated XX/XX/19 from " XXXX XXXX ''. XXXX XXXX account number : XXXX. Current creditor is listed as " XXXX XXXX XXXX XXXX '', Original creditor being XXXX XXXX. This is part one of the concern : XXXX XXXX is stating they are authorized to accept settlement on this debt, however " current creditor '' is listed as " XXXX XXXX XXXX XXXX '' on the very statement that XXXX is stating they can collect settlement on. The situation is made more interesting by a letter dated XX/XX/19 from SYNCOM- Synergetic Communication , Inc. Account number XXXX. SYNCOM letter states current creditor is " XXXX XXXX XXXX XXXX '', Original creditor of course being XXXX. SYNCOM letter states " client '' account number is XXXX which does not match the XXXX XXXX account number so I can not resolve myself with the fact that SYNCOM sold the debt the XXXX XXXX or vice versa. This leaves me to believe both companies are trying to collect the same debt. the dates on the letters are too close and the account numbers do not match, so I can not assume this debt was transferred. The following amounts are being attempted to be collected from me : SYNCOM says I owe {$640.00} and will accept {$160.00}, IF received by XX/XX/19. XXXX says I owe {$1400.00} and will accept {$970.00} IF received by XX/XX/19. XXXX XXXX can be reached @ XXXX or XXXX SYNCOM can be reached @ XXXX or www.syncomcorp.net thank you for your help in this concerning matter. I am concerned my debt is with multiple agencies and i believe this is a violation of the FCRA and more so I believe Massachusetts has its own protections against this, but I am filing this complaint for help to confirm this.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-03-11

Eatonton, GA

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was paid
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-03-10

Long Beach, CA

Attempts to collect debt not owed

Debt collection: Auto debt

Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-03-04

Gedney, NY

Written notification about debt

Debt collection: Auto debt

Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-02-22

Dallas, TX

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Information belongs to someone else
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-02-12

Bell Canyon, CA

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened to sue you for very old debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-02-07

Occoquan, VA

Attempts to collect debt not owed

Debt collection: I do not know

Debt was paid
Complaint: I was a student at XXXX XXXX University ( XXXX ) while I was stationed at XXXX XXXX, Maryland in XXXX. I was using the XXXX Tuition Assistance ( TA ) program at the time to pay for my classes. During my first semester, I received a Failure for Incomplete ( FI ), because I participated in mandatory XXXX training and was unable to take the final exams. Because of this failure, the XXXX recouped the TA money it spent on my courses. The money was taken out of my pay over a 12-month period, ending in XXXX. Since XXXX, XXXX has been attempting to collect the debt, totaling {$2200.00}. Every year, I get a collection notice, and every year I refute their collection attempt with actual documentation from the XXXX Education system, showing that the money was recouped by the XXXX. Upon sending them this information, I do not hear anything back regarding any changes in my account. However, every tax season, I receive another notification of an attempt to collect. The company attempting to collect on behalf of XXXX this year is : Synergetic Communications, Inc. XXXX XXXX XXXX # XXXX XXXX, TX XXXX XXXX ( XXXX ) XXXX They are the same company that tried to collect in XXXX and XXXX. Ive sent the documentation showing that I paid the debt in full to both XXXX and Synergetic. Neither entity acknowledges the information Ive provided, yet they continue to harass me for repayment. I should NOT have to repay them if the money was already taken from my XXXX XXXX pay between XXXX.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2019-01-09

Dr Martin Luther King Jr, FL

Struggling to pay your loan

Vehicle loan or lease: Loan

Loan balance remaining after the vehicle is repossessed and sold
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2018-12-17

Dr Martin Luther King Jr, FL

Written notification about debt

Debt collection: Auto debt

Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response