Southwest Credit Systems, L.P

2017-07-14

Glen Allen, VA

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Untimely Response

2017-07-14

Palos Park, IL

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Untimely Response

2017-07-13

American Canyon, CA

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Untimely Response

2017-07-13

Rncho Domingz, CA

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-07-13

Philadelphia, PA

False statements or representation

Debt collection: I do not know

Attempted to collect wrong amount
Complaint: Southwest credit systems is reporting a balance of {$160.00} dollars on my credit report. I have never done any business with southwest credit systems and I do not owe them anything.
Company Response: Closed with explanation

Timely Response

2017-07-13

PA

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: I have no outstanding debts and have received no written notification that anyone thinks I owe them money. This company has been calling me repeatedly every day using different numbers and never leaves a message so I do n't know who they 're trying to reach or why. Here is a list of the calls to date ( it is now XXXX XXXX on XXXX XXXX ) : XX/XX/XXXX XXXX XXXX Service XXXX XXXX XXXX XXXX Service XXXX XXXX XX/XX/XXXX XXXX XXXX Service XXXX XXXX XXXX XXXX Service XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX XXXX XXXX PA XXXX XXXX XXXX XXXX PA XXXX XXXX XXXX XXXX PA XXXX XXXX XXXX XXXX XXXX PA XXXX XXXX XXXX XXXX PA XXXX XXXX XXXX XXXX PA XXXX XXXX XXXX XXXX XXXX Service XXXX XXXX XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Company Response: Closed with explanation

Timely Response

2017-07-12

Axson, GA

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Complaint: I disputed the account several times by stating validation that I signed paper work with your company to show a collection on my account. I faxed over a letter asking them to remove it and she stated that the letter just goes in a file and this was submitted by XXXX XXXX XXXX. I told her that this should have been reported by XXXX XXXX XXXX and not there company. South West credit system in the amount of {$780.00}.
Company Response: Closed with explanation

Timely Response

2017-07-12

Jacksonville, FL

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Closed with explanation

Timely Response

2017-07-12

Ridgeland, MS

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Complaint: I have contacted Southwest Credit Systems several times to validate debt of which i have no contract with them. They refuse. Southwest Credit Systems have also fraudlently contine to report to XXXX, XXXX, and XXXX untrue and not validated information. I have no contract with them.
Company Response: Closed with explanation

Timely Response

2017-07-11

Echo Park, CA

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-07-11

Forney, TX

Written notification about debt

Debt collection: I do not know

Didn't receive notice of right to dispute
Complaint: Sent a letter asking for back up on the debt reflecting on my credit report and have not heard back. If the company can not send proper back up, please remove from my credit report and stop all collections
Company Response: Closed with explanation

Timely Response

2017-07-11

Compton, CA

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-07-11

Los Angeles, CA

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-07-10

Ridley Park, PA

Attempts to collect debt not owed

Debt collection: Other debt

Debt was paid
Complaint: Southwest Credit is attempting to collect on a debt that they purchased from XXXX. When I requested debt validation for thus alleged debt thet failed to properly validate it.
Company Response: Closed with explanation

Timely Response

2017-07-10

Bremen, GA

Took or threatened to take negative or legal action

Debt collection: Other debt

Threatened or suggested your credit would be damaged
Complaint: I received a collection notice from Southwest Credit. for {$1200.00} for a XXXX bill. I have never had a XXXX account in my name. I checked my credit report to be sure that there is identity theft issue. I have no XXXX account listed
Company Response: Closed with explanation

Timely Response

2017-07-10

Puyallup, WA

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Closed with explanation

Timely Response

2017-07-06

Saint Clair, MO

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: I received a notification from the three major credit bureaus that South West Credit Systems flagged my account for a collection. The original creditor XXXX was paid a long time ago and took the difference from my last policy payment to satisfy my account. This company is ruining my credit and deserves to be handled accordingly.
Company Response: Closed with explanation

Timely Response

2017-07-06

Mt Pisgah, IN

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: Southwest Credit Services put a collection on my credit report onXXXX for XXXX XXXX and then posted a false payment on XXXX to keep it on report. XXXX XXXX has no record of me having an account with them using my name, address, old phone number and ssn. I have never been contacted by Southwest. If a true payment was made I want to know the account it was paid from because it was not mine. Southwest has many similar complaints on XXXX.
Company Response: Closed with explanation

Timely Response

2017-07-06

MO

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: In XXXX of 2016 I signed up for XXXX XXXX internet and phone service. Over the course of the next several months the services would constantly come and go. On 3 occasions XXXX sent service techs to our house to try and remedy the problems. After doing so, they would work intermittently and stop working for periods of time. My wife and I rely on dependable internet service to do our jobs and so after 40+ hours of lost time working and several other hours speaking with XXXX representatives we decided to cancel the service and get something more dependable. I called and cancelled my service with XXXX and told them I would no longer pay them for the service they were NOT able to provide, in doing so they also tried to tack on an early cancellation fee which I also refused to pay since they could n't provide the service. At this point, XXXX was attempting to collect a {$90.00} for service and plus another {$90.00} for an early cancelation fee. After sending them a letter stating all this, they sent it on to a 3rd party collection agency to try and collect. I relayed this 3rd party that I was disputing this debt they say I owed due to the reasons listed above and I did not hear from them again. Now, another 3rd party collection agency is once again trying to collect this debt now totalling {$250.00}, and they have gotten far more aggressive. Today alone, I have 5 incoming calls from Southwest Credit. To sum it up, I would be happy to pay for service provided but I refuse to pay for service I did n't get and ulitmetely cost me money for lost work and I definitely refuse to pay a cancellation fee for cancelling service that did n't work.
Company Response: Closed with explanation

Timely Response

2017-07-05

Harrisburg, PA

Communication tactics

Debt collection: Other debt

You told them to stop contacting you, but they keep trying
Company Response: Closed with explanation

Timely Response

2017-07-04

W Jordan, UT

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: Closed with explanation

Timely Response

2017-07-03

District Heights, MD

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2017-07-01

Raymond, NH

Written notification about debt

Debt collection: Other debt

Didn't receive notice of right to dispute
Complaint: I moved from my apartment on XX/XX/XXXX and stopped service with XXXX on XX/XX/XXXX . They told me I could take all my products from my apartment tinny house and it would be connected to the same account number. I tried to connect to cable when we moved to the house and nothing worked. They had to change out all the boxes. XXXX I received a different account number from them and called them multiple times to verify this. So what is on my credit report is a bill they never mailed me.
Company Response: Closed with explanation

Timely Response

2017-06-30

Houston, TX

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-06-30

Houston, TX

Attempts to collect debt not owed

Debt collection: Other debt

Debt is not yours
Complaint: Southwest Credit Systems a re reporting to XXXX that I owe a balance of {$250.00} for XXXX XXXX showing that this was reported XXXX XXXX , 2015 . However I have current service with XXXX , and have been well before that date. I do not have an account at the address that is attached to this collection. I have an active account with XXXX .
Company Response: Closed with explanation

Timely Response