Southwest Credit Systems, L.P
Consumer Complaints
There are over 1941 complaints on file for Southwest Credit Systems, L.P. Dated between 2019-12-12 and 2013-07-19.
Complaints Page 25
2018-03-05
TX
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: company told me my early termination fee was going to be {$300.00} and then sent me a bill for XXXX
Company Response: Closed with explanation
2018-03-05
Patterson, MD
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Complaint: No written notification and no proof Im the right person
Company Response: Closed with explanation
2018-03-04
Kennett Sq, PA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2018-03-02
Tampa, FL
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: Closed with explanation
2018-03-02
Natrona Hts, PA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Southwest Credit Systems has put an account in collections that does not belong to me. I have had this removed from my credit report in the past because I have proved that it isnt my account, they remove it, then wait about 6-9 months and put it back on. Honestly this is harassment. I am in the process of buying a house and this continues to be a thorn on my side that I keep needing to have removed. Please stop allowing them to abuse my credit score, my finances and my right. Thank you.
Company Response: Closed with explanation
2018-02-28
Leeton, UT
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: on XX/XX/XXXX a person stole my wallet and charged on my credit cards, the bank help with those charges. I put a fraud alert on my credit for 7 year. But my credit report shows in my personal information addresses I live in XXXX, California. never been in California. Now I got a letter from Southwest Credit collection agency collection bill from XXXX XXXX XXXX for {$1300.00} from XXXX, Ca. I don't know how that happens I have fraud alert since XX/XX/XXXX. the same person is renting with my SSN
Company Response: Closed with explanation
2018-02-28
Provo, UT
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2018-02-28
Chicago, IL
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2018-02-27
CA
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: I blew the engine on my XXXX XXXX back in XXXX of this year. When I called XXXX for tow I was told my card on file did not allow them to auto-renew membership - debit card was replaced so they only had the old card on file. Rep I spoke with said best he could do given the fact that it was after hours was to sign me up for basic membership which allowed 7 mike tow. I had the car towed from XXXX to my office in XXXX and called the next morning to speak with a supervisor. I was told by the supervisor that seasoning period is 3 months on account until account can be upgraded to the 100 mile tow but that given the circumstances, she would only require one week seasoning period.
Car sat parked at my office for a full week and was towed immediately after 55 miles to XXXX XXXX. Two weeks later I receive a bill for {$250.00} from XXXX for the tow. Called and spoke with a supervisor and they admitted the error and said it would be rectified. 3 months later I get a letter from a collection company stating I had been now sent to collections. I called the collection company and let them know it was in dispute then called and spoke with XXXX supervisor again. I was told by supervisor that they would look into this and give me a call back.
Never heard back from anyone and today the collections account hit my credit. I keep getting the run around from XXXX and am now being forced to pay heavily for their errors.
Company Response: Closed with explanation
2018-02-26
Plano, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2018-02-25
Tulsa, OK
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with explanation
2018-02-25
Graham, NC
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Company Response: Closed with explanation
2018-02-24
Brooklyn, NY
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2018-02-23
Brooklyn, NY
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Closed with explanation
2018-02-23
Bammel, TX
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: Closed with explanation
2018-02-23
San Diego, CA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2018-02-21
Arlington, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Closed with explanation
2018-02-20
West Brandywine, PA
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Company Response: Closed with explanation
2018-02-20
Drexel Hills, PA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Old information reappears or never goes away
Company Response: Closed with explanation
2018-02-19
Shreveport, LA
Took or threatened to take negative or legal action
Debt collection: I do not know
Threatened or suggested your credit would be damaged
Company Response: Closed with explanation
2018-02-17
Millville, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: I mailed proof of payment of {$180.00} to collection agency it was paid directly to XXXX XXXX XXXX which I still have as phone carrier I sent collection agency receipt of payment
Company Response: Closed with explanation
2018-02-16
Biggs Park, NC
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Closed with explanation
2018-02-15
Carteret, NJ
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: The debt is already paid with the original creditor and they agreed to remove the negative information and collection from my account with 24 - 48hrs.
The collection agency just updated and reported the collection account to another credit bureau and I would like them to stop since the amount was paid in full.
Company Response: Closed with explanation
2018-02-15
Viewfield, SD
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: I was paying a collections company Definite for a bill from XXXX XXXX XXXX phone company and only had a one payment of {$110.00} left when they sold my collection to SW Credit Systems LP and they put on my credit report on XX/XX/XXXX for {$560.00} that was before I was to make my last payment after XX/XX/XXXX with the other company. That is XXXX they didn't let me finish paying them so it was paid off so they could charge me more interest and put it on my credit report.
Company Response: Closed with explanation
2018-02-15
N San Juan, CA
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Company Response: Closed with explanation