SANTANDER BANK, NATIONAL ASSOCIATION

2015-03-29

Downingtown, PA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed

Disputed: No Timely Response

2015-03-26

Three Bridges, NJ

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed

Disputed: No Timely Response

2015-03-26

Gloucester City, NJ

Other

Mortgage: Other mortgage

Company Response: Closed

Disputed: Yes Timely Response

2015-03-25

Arsenal, PA

Deposits and withdrawals

Bank account or service: Other bank product/service

Company Response: Closed

Disputed: No Timely Response

2015-03-25

MA

Account opening, closing, or management

Bank account or service: Checking account

Complaint: I wish to make a complaint against Santander Bank. All the banks I do business with post the interest on the last day of the statement cycle. Then the cycle ends at XXXX and the statementis printed to be sent out or available online. XXXX posts theinterest on the XXXX day after the statement cycle ends. In that case Iloose XXXX day of interest compounding. So, then the effective rate thatis incorrect.
Company Response: Closed

Disputed: No Timely Response

2015-03-24

Boston, MA

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed

Disputed: No Timely Response

2015-03-23

Gloucester City, NJ

Other

Mortgage: Other mortgage

Company Response: Company chooses not to provide a public response Closed

Disputed: Yes Timely Response

2015-03-23

MA

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Complaint: Upon receiving statements and other correspondence in the mail I contacted my mortgage lender and requested that they immediately stop all mail. I explained that I do not want to receive anything in the mail and that if they must reach out to me or contact me they are welcome to do so by phone or email. They 've refused to honor my request due to what they 've stated is a legal requirement under Regulation Z, Section XXXX They stated that because they do not have a system for sending out statements electronically ( mind you they 've explained this by email ) that they can not fulfill my request. I responded by waiving their obligation to send me statements altogether and I told them that if they can not send statements to me electronically then not to send them at all. I explained that I simply do not want any further mail from them and that it is my right to privacy to place such a request. They however responded that regulations do not allow them to stop mail and they have since continued sending statements to me in the mail despite my numerous requests to stop.
Company Response: Closed

Disputed: Yes Timely Response

2015-03-22

Billerica, MA

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-03-20

Harrisburg, PA

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-20

Phila, PA

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage

Company Response: Closed

Disputed: No Timely Response

2015-03-19

Emmons, NY

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-18

W Warwick, RI

Deposits and withdrawals

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-18

Phila, PA

Making/receiving payments, sending money

Bank account or service: Checking account

Company Response: Closed

Disputed: No Timely Response

2015-03-18

White Hall, PA

Managing the loan or lease

Consumer Loan: Installment loan

Company Response: Closed with monetary relief

Disputed: No Timely Response

2015-03-16

Media, PA

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed

Disputed: No Timely Response

2015-03-16

Mount Ephraim, NJ

Loan modification,collection,foreclosure

Mortgage: FHA mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-12

Cedarville, MA

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed

Disputed: No Timely Response

2015-03-11

Phila, PA

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-11

Carver, MA

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-03-10

Albany, NY

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-10

Brickerville, PA

Using a debit or ATM card

Bank account or service: Checking account

Company Response: Closed

Disputed: No Timely Response

2015-03-09

Phila, PA

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-08

Baltimore, MD

Managing the loan or lease

Consumer Loan: Installment loan

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-03-07

Bridgewater, NJ

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response