Receivables Outsourcing, Inc

2017-04-20

Almonesson, NJ

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2017-04-18

Burlington, MA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2017-02-23

Laurel, MD

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2016-12-24

PA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Complaint: I keep on getting medical bills at my address in which my dad has passed since XX/XX/2016.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-12-19

Washington, DC

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2016-12-17

Schenectady, NY

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Complaint: I XXXX XXXX believes that the Fair Debt Collection Practices Act is being violated with a collection on a medical debt that has not been proved with true copy originality submitted to me. Secondly, in 2015 the Consumer Financial Protection Bureau worked out an arrangement with the national credit bureaus such as XXXX, that a 180-day notice would be submitted to validate a medical debt, and that the debt would not be posted against a person 's credit report until the 180-day notice expired, thus giving the consumer the ability to have his/her insurance pay the claim or satisfy the claim by other means. This collection is not only a violation of the FDCPA but of the Fair Credit Reporting Act as well. The collection must be erased from my credit profile immediately, and if this collection is valid, a complete attachment of documents must be submitted along with the transfer of either ownership or power of attorney to collect the debt if indeed it is valid. Therefore, this account must be deleted immediately and permanently!!!
Company Response: Closed with explanation

Disputed: No Timely Response

2016-12-12

Patterson, MD

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Complaint: I recently received a copy of my credit reports and noticed some erroneous items on my credit reports. Receivables Outsourcing is handling the collection of these accounts. However, after reviewing my records, I am unable to find any documentation of any contractual relationship between Receivables Outsourcing and me which entitles them to enforce a commercial claim against me. This is not a request for verification or validation. This is a request for strict proof of contract to substantiate their claim. Provide me with a certified copy of an original contract with my signature, specifically naming Receivables Outsourcing being entitled to enforce a commercial claim against me. Certification can be done through the presence of a notary public, who duly swears the copy made is in fact a copy of the original paper contract in question.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-11-09

Gaithersburg, MD

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2016-09-29

Temperanceville, VA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: I keep getting voice mail messages from Receivables Outsourcing LLC for a XXXX XXXX. Every time I open my phone I have another voice message. I have called the company twice and told them there is no XXXX XXXX at this number any more. I have had the phone number for approximately 4 years. I told the company to stop making calls to my number. I am still getting voice messages from them.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-09-19

Rockville, MD

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2016-09-16

Morrisville, NC

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt was paid
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-09-15

MD

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Complaint: I am a veteran widow whom is a recipient of Maryland State Medicaid and have been for several years. Therefore, the State is responsible for my health bills at XXXX cost to me.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-09-15

MD

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Complaint: I am a veteran widow whom is a recipient of Maryland State Medicaid and have been for several years. Therefore, the State is responsible for my health bills at XXXX cost to me.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2016-08-31

Seneca, SC

Improper contact or sharing of info

Debt collection: I do not know

Contacted me after I asked not to
Complaint: Receivables Outsourcing LLC ( XXXX ) continues to call even after I have requested they not call several times. They leave a message on the answering machine for my deceased husband, saying if this is not he to hang up. An answering machine can not hang up. The message goes on to say that by remaining on the line, it acknowledges to be the person they are calling. Further the recorded message states this is a call from a debt collector. ( This makes the information available to anyone who might hear the message ). This continues to happen weekly even though I have called several times and asked them not to call.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-08-25

Patterson, MD

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: I went to the ER at XXXX XXXX XXXX after being XXXX as a pedestrian. I paid the bills that XXXX sent me. Receivables Outsourcing, LLC sent me a letter to collect. I asked for a printout of the charges which they sent me. I called XXXX and talked to both of their billing departments and they both said I have no outstanding debt. I called RO LLC and they refused to talk to me without me giving them personal information. I refused to give them my information until they can verify the debt is real from XXXX.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-07-25

Baltimore, MD

Disclosure verification of debt

Debt collection: I do not know

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2016-07-20

Cheverly, MD

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: I received a collections notice from Receivables Outsourcing, LLC for a bill that to my knowledge was paid by my insurance company. It threatens legal action ( a judgment ). I had tried to contact the company via phone, but no one answered.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-06-10

Flushing, NY

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2016-04-21

Finksburg, MD

Disclosure verification of debt

Debt collection: I do not know

Not given enough info to verify debt
Complaint: initially filed complaint # XXXX indicating that this company will not provide any information, help me verify the debt, or remove my cell phone number from their dialer without requiring me to provide personal identifying information. CFPB forwarded the complaint to the said company. Said company then responded that they could n't deal with the CFPB unless I completed a HIPAA release providing them with even more personally identifying information including SSN, DOB, and permission to share detailed medical information. This is a scam!
Company Response: Closed with explanation

Disputed: No Timely Response

2016-04-18

Finksburg, MD

Disclosure verification of debt

Debt collection: I do not know

Not given enough info to verify debt
Complaint: A XXXX XXXX from a company called Receivables Outsourcing in XXXX MD called my cell phone, announced they were recording ( though Maryland is a 2 party consent state ) and immediately asked for my date of birth and other identifying information. I told him I would not share personal information with an unknown entity who called me and I asked for more information. He would not provide anything except the name of the company and hung up on me. I looked up the phone number and called them back asking that my cell phone number be marked Do Not Call. They cross referenced the number I was calling from and identified me by name but would not agree to remove the cell pohone from their dialer unless I provided personal information. In fact, a representative ( would not identify herself ) continued to lie and say they did n't have my information ( after she referenced my name ) and she would n't be able to remove my cell phone from their dialer. They would not provide information about the supposed debt without me disclosing personal information and I had never received anything in the mail.
Company Response: Closed with explanation

Disputed: No Timely Response

2016-03-04

Marlboro, MD

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with explanation

Disputed: No Untimely Response

2016-01-27

Washington, DC

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with explanation

Disputed: No Untimely Response

2016-01-02

Washington, DC

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: This medical expense was paid ( it was fee of {$160.00} ), but they sent it to a debt collector and now it has shown up as an " adverse account ' affecting my overall credit.
Company Response: Closed with explanation

Disputed: No Untimely Response

2015-12-21

MI

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Untimely Response

2015-12-08

NJ

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Complaint: I get periodic robocalls that go through the whole routine of saying it 's about " an important business matter '' and just for me. It even waits for " 3 seconds so I can take the call in private. '' It gives the required warning that any information obtained will be used in the attempt to collect the debt. But it never identifies the debt or gives me any opportunity to provide any information. It only requires me to call an XXXX number. If I stay on the line after the number is given, it starts over again from the point of the 3-second wait. I have never returned the call, but I 'm getting fed up.
Company Response: Closed with explanation

Disputed: Yes Untimely Response