Receivable Recovery Services, LLC

2015-07-15

Bueche, LA

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Complaint: To Whom It May Concern, In XXXX of this year, I started the house buying process, only to find out that there where medical collections on my credit report that I had no knowledge of. I had my wife, XXXX, reach out to the collection agency and the original creditor and XXXX of the bills are from the birth of my son at the hospital and the other is for a follow up visit at XXXX XXXX XXXX. All of the medical bills from the hospital where covered so I 'm having a hard time understanding how only these XXXX accounts where not covered. My wife started her investigations by calling Receivable Recovery on XXXX XXXX, 2015. She spoke to XXXX at ext XXXX then contacted XXXX XXXX XXXX XXXX. The conversations with XXXX XXXX XXXX XXXX continued on the following dates : XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, XXXX, when finally my wife was put in contact with the manager named XXXX and went into the office and paid the collections in full, ONLY BECAUSE XXXX STATED SHE WOULD CONTACT XXXX AT RECEIVABLE RECOVERY AND HAVE THE ACCOUNTS DELETED FROM MY CREDIT REPORT. My wife works at a XXXX and by using the " What if Simulator '' the only way my scores were going to improve was if the accounts were removed completely from my report. There is no other reason for me to pay the accounts unless they were going to be removed. Now it 's a month later and the accounts are still remaining on my credit and Receivable Recovery has been telling me they ca n't remove it without the permission of their client ( XXXX XXXX XXXX XXXX ) and XXXX XXXX XXXX XXXX is now saying they are n't going to give them permission to remove it because it 's my fault I did n't give them the correct insurance information. When she spoke to XXXX XXXX XXXX XXXX in the past they told me they claimed it with XXXX and their claim came back as denied due to no coverage. I know for a fact that my son was covered at the time so she took the initiative to contact XXXX last week only to find out they have no claims in their system on the date the hospital claimed to have made them. For date of service XXXX ( Wife is still in the hospital mind you ) Claim was filed in XXXX of XXXXFor date of service XXXX Claim filed in XXXX XXXXFor date of service XXXX Claim filed in XXXX XXXXXXXX XXXX stated all of these claims where denied but XXXX stated they have no claims filed for any of the dates of service. This is a billing error on XXXX XXXX part or XXXX not on my part and I did my due diligence by paying the accounts when I was told they would be deleted and now everyone is going back on their word. Due to these errors, I will now no longer be able to purchase a house for myself and my family of XXXX. We will be homeless in a matter of XXXX weeks and no one is wanting to work with me or take the extra step to get the mistake rectified. I even have a voicemail from XXXX, the supervisor at XXXX XXXX XXXX XXXX billing from XXXX stating that Receivable Recovery would n't delete because of the circumstances and now that I have Receivable Recovery willing to do their part, now XXXX XXXX XXXX is not willing to do theirs. This is more than unfair and my wife and I have wasted hours and days of our time and efforts because of the all the runaround we 've been getting and nothing has changed. I ca n't imagine how hard this is for someone that does n't have the knowledge and education that my wife has in this field and to think that they only XXXX that is going to be out is us. They got their money now and are n't keeping up their end of the bargain. I was under the impression that if it 's the hospital or insurances fault that they have to delete the accounts once rectified.
Company Response: Closed

Disputed: No Timely Response

2015-07-15

Houston, TX

Disclosure verification of debt

Debt collection: Medical

Right to dispute notice not received
Complaint: I did n't receive anything from them because I moved, but wend I did speck to them years later. I informed the that my baby was on XXXX and done anything they asked me to do. But instead they still put my account in Collection. I paid them Once they put me in collection, with the understanding with would be removed, Lets just say that did n't happen. Since paying them its still on my credit report. plus I also called them, only for them to be RUDE to ME
Company Response: Closed

Disputed: No Timely Response

2015-06-24

New Orleans, LA

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-06-04

New Orleans, LA

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Complaint: RECEIVABLE RECOVERY XXXX - I have no record of any contact from this company regarding a small {$310.00} medical bill. They have placed a delinquent notice on my credit report. I moved recently and it 's very likely they sent bills to the wrong address.
Company Response: Closed with explanation

Disputed: No Untimely Response

2015-05-30

Bueche, LA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: Receivable Recovery {$220.00} for all debts I had on my credit report on XXXX/XXXX/2015 by Debit Card to XXXX XXXX XXXX XXXX
Company Response: Closed with explanation

Disputed: No Untimely Response

2015-05-29

Bueche, LA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: Receivable Recovery {$220.00} for all debts I had on my credit report on XXXX/XXXX/2015 by Debit Card to XXXX XXXX XXXX XXXX
Company Response: Closed

Disputed: No Timely Response

2015-05-19

Beachwood, OH

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed with explanation

Disputed: Yes Untimely Response

2015-04-27

Beachwood, OH

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Company Response: Closed

Disputed: Yes Timely Response

2015-04-21

Metairie, LA

Disclosure verification of debt

Debt collection: Medical

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Untimely Response

2015-04-12

Bueche, LA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt was paid
Complaint: Debt was paid through my insurance and the balance with my debit card. The original creditor did not inform me thst i had a balance because i used my insurance for medical visits..so now i have various collections for small amounts..dropping my score tremendously i paid the balance anyway..and assured me that they will not report it to the credit bureau..i was lied to and comoletely mislead..please help!!
Company Response: Company disputes the facts presented in the complaint Closed with explanation

Disputed: No Timely Response

2015-03-26

El Paso, AR

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: This company continues to report on my credit report after I sent them a letter telling them that this account was not mine and I have no idea what it is or who it belongs to! I asked for proof of a signed contract, I asked for a license to collect in my state, I asked for copies of all information referenced for this debt and still to date, I have not received anything but harassment from this company! THIS IS NOT MY DEBT!
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-24

LA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: This company continues to report on my credit report after I sent them a letter telling them that this account was not mine and I have no idea what it is or who it belongs to! I asked for proof of a signed contract, I asked for a license to collect in my state, I asked for copies of all information referenced for this debt and still to date, I have not received anything but harassment from this company! THIS IS NOT MY DEBT! I WANT THIS ACCOUNT REMOVED FROM MY CREDIT REPORT AND THIS COMPANY TO STOP CONTACTING ME IMMEDIATELY!
Company Response: Closed with explanation

Disputed: No Untimely Response

2015-03-24

LA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: This company continues to report on my credit report after I sent them a letter telling them that this account was not mine and I have no idea what it is or who it belongs to! I asked for proof of a signed contract, I asked for a license to collect in my state, I asked for copies of all information referenced for this debt and still to date, I have not received anything but harassment from this company! THIS IS NOT MY DEBT! I WANT THIS ACCOUNT REMOVED FROM MY CREDIT REPORT AND THIS COMPANY TO STOP CONTACTING ME IMMEDIATELY!
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-24

LA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: This company continues to report on my credit report after I sent them a letter telling them that this account was not mine and I have no idea what it is or who it belongs to! I asked for proof of a signed contract, I asked for a license to collect in my state, I asked for copies of all information referenced for this debt and still to date, I have not received anything but harassment from this company! THIS IS NOT MY DEBT! I WANT THIS ACCOUNT REMOVED FROM MY CREDIT REPORT AND THIS COMPANY TO STOP CONTACTING ME IMMEDIATELY!
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-24

LA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Complaint: This company continues to report on my credit report after I sent them a letter telling them that this account was not mine and I have no idea what it is or who it belongs to! I asked for proof of a signed contract, I asked for a license to collect in my state, I asked for copies of all information referenced for this debt and still to date, I have not received anything but harassment from this company! THIS IS NOT MY DEBT! I WANT THIS ACCOUNT REMOVED FROM MY CREDIT REPORT AND THIS COMPANY TO STOP CONTACTING ME IMMEDIATELY!
Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-17

Bueche, LA

Communication tactics

Debt collection: I do not know

Called outside of 8am-9pm
Company Response: Closed with explanation

Disputed: No Untimely Response

2015-03-05

N Las Vegas, NV

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt resulted from identity theft
Company Response: Closed with explanation

Disputed: No Untimely Response

2015-02-25

Una, SC

Taking out the loan or lease

Consumer Loan: Installment loan

Company Response: Closed with explanation

Disputed: No Timely Response

2015-02-08

San Antonio, TX

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-02-04

Bywater, LA

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-27

Una, SC

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt resulted from identity theft
Company Response: Closed with explanation

Disputed: No Timely Response

2015-01-26

Church Point, LA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2014-10-22

Bueche, LA

Improper contact or sharing of info

Debt collection: Medical

Talked to a third party about my debt
Company Response: Closed with explanation

Disputed: No Timely Response

2014-10-06

Gretna, LA

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-07-29

Baton Rouge, LA

Cont'd attempts collect debt not owed

Debt collection: Medical

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response