Receivable Recovery Services, LLC
Consumer Complaints
There are over 133 complaints on file for Receivable Recovery Services, LLC. Dated between 2019-11-09 and 2013-08-26.
Complaints Page 3
2017-11-13
Denham Spgs, LA
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: Closed with explanation
2017-10-24
Harvey, LA
Communication tactics
Debt collection: Medical debt
You told them to stop contacting you, but they keep trying
Company Response: Closed with explanation
2017-10-02
New Orleans, LA
Took or threatened to take negative or legal action
Debt collection: Medical debt
Threatened to sue you for very old debt
Complaint: Not verified, not liable,, no legal contract, not mine. I received a copy of my credit report XXXX XXXX at that point I saw a collection account from the Company Receivable Recovery Service, I sent out a letter in regards to this debt asking for verification and validation of this debt to the company .I never received a return response from the company via mail in regards to the letter I sent after 30 days. I sent another letter, still no response, But I did start receive ugly phone calls of harassment and threats early morning and night calls .I tried to explain that I had no clue of this debt and that this was not my account .The caller was very rude with a nasty attitude to the point I asked them to stop calling me because .I also sent out letters to the bureaus asking them for verification from Company. I never received the verification information, but I did see where on my report it was updated as verified .How can they verified something I did n't do .I HAVE HEALTH INSURANCE AND HAVE HAD INSURANCE ALL OF MY LIFE therefore it is no reason for me to owe a medical debt besides I never went to the hospital or was sick for any reason that 's why I requested verification when I say a medical charge. .Last month I decided to send off a letter asking for that verification again to the Credit bureaus soon after I received a letter from Receivable Recovery Services for the first time ever stating they mailed me papers back in XXXX of XXXX which I never received and they told me that my limitation for verification had expired at the end of XXXX XXXX .I HAD NO KNOWLEDGE OF THIS ACCOUNT AT ALL..How can my time expire about something I have no knowledge of. I had no clue about this debt until XXXX and I Immediately disputed this, Also after being denied verification from the company in the letter I received, I was threaten that if I continue to send letters asking for verification That I would be forcing and demanding to take other actions against me .They also stated they had taking care the issue with me .How can you take care of the issue with a person, when that person really have no knowledge of this debit because it do n't belong to them and your trying to threaten and bully them to allow you to report something that 's not yours .They have no interest in doing the right thing .They only want to collect money and damage my consumer report .They did n't satisfy this with me all they 've done was harass, threaten and bully me .They need to remove this account because its not mine, It was n't authorized by me, I Never signed a contract and they ca n't verify it.t I did n't even know this existed .I am very upset .This is wrong .A company just putting negative accounts on your report and you 've begged for verification because this is n't your debt, therefore it should n't be reporting on your credit report. This Company placed negative information on my report that affected my score negatively and now I 'm being threaten .THIS ISNT MY DEBT .Dealing with this company has been a nightmare.
Company Response: Closed with explanation
2017-09-27
LA
Written notification about debt
Debt collection: Medical debt
Didn't receive enough information to verify debt
Complaint: Upon reviewing my credit report a few months ago i seen multiple accounts listed under MEDICAL. Under hippa my medical information is protected. Why does a third party have my medicam information? Where 's the medical release form? This is humiliating and embarrassing that a third party collection agency can have access to MY medical records. I know for a fact i did not give ANY provider permission to share my medical information. RECIEVABLE RECOVERY NEEDS to remove ALL accounts on my credit report and send these accounts back to the original creditors. In addition i will be filing lawsuits against these creditors for violating my medical rights.
Company Response: Closed with explanation
2017-08-26
Oxford, GA
Attempts to collect debt not owed
Debt collection: Medical debt
Debt was already discharged in bankruptcy and is no longer owed
Complaint: In XX/XX/XXXX-XX/XX/XXXX, XXXX XXXX XXXX of North Georgia XXXX, accepted care of my son with payment being split 50-50 % by my ex-wife and me. My half was paid-in-full, but my ex-wife refused to finish her half of the payment. She sited that the XXXX initially over-exaggerated the supplemental care for my son to charge for services that were not rendered. Subsequently, she stopped payment, the doc released my son from care, and placed balance on my credit report as she was out-of-state and unreachable for collection of her debt. During my XX/XX/XXXX-XX/XX/XXXX bankruptcy, I placed the debt for the XXXX 's bill in with the rest of my creditors. It has now come to my attention that the XXXX has re-submitted the debt under his name of XXXX XXXX XXXX to circumvent the system and collect on a discharged debt.
Company Response: Closed with explanation
2017-08-19
Dulac, LA
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Investigation took more than 30 days
Complaint: On XX/XX/2017 I sent in a notice to dispute via certified return receipt # XXXX XXXX XXXX XXXX XXXX and a XXXX XXXX for Receivable Recovery signed for the letter. On day 31 I pulled my credit profile and they failed to mark my account disputed as well as send me any information regarding this alleged account that I owe. This is a FEDERAL and STATE LAW VIOLATION. This is also not the first set of letters I have sent to this company, as they continue to ignore me and my request.
Company Response: Closed with explanation
2017-08-16
Columbia, SC
Written notification about debt
Debt collection: Medical debt
Didn't receive enough information to verify debt
Complaint: On XXXX XXXX, 2017, I sent a HIPAA validation letter to Receivable Recovery to validate a debt that they alleged I owed for XXXX XXXX. I asked them to provide proof of the debt and validation of my signature giving this provider permission to release my medical information to them. They in turn responding with a generic " patient ledger '' that included my daughter 's name, some charges, and procedure codes ( HIPAA violation ). This is not validation, as they could not provide proof of my signature giving the provider permission to release my personal protected health information to them. I sent a second certified letter on X/XX/2017 requesting proof of my signature and that if they could not provide me with this validation that they would need to stop reporting this debt to all three credit bureaus. My second letter advised that they had 15 days to respond from the date of receipt of my letter, which they did not. I sent this letter certified and I have attached proof of both letters and a screenshot showing where the second letter was received on X/XX/2017. They still have yet to respond my second letter, which proves they do not have adequate proof to validate this debt.
Company Response: Closed with explanation
2017-08-15
Jupiter, FL
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: On XXXX XXXX, 2017 I received a notification of a debt that is owed. When I search the Florida database regarding this company to collect a debt from me they are n't licensed in the state of Florida. This company is in Louisiana. I have not received a detail of the original debt to show this is owed.
Company Response: Closed with explanation
2017-08-13
Tampa, FL
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2017-08-01
Smyrna, SC
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Complaint: This company license has expired and they are reporting on my credit report. In order to collect you need a license that 's not expired. I 'm requesting they remove debt from my report.
Company Response: Closed with explanation
2017-07-31
LA
Attempts to collect debt not owed
Debt collection: Medical debt
Debt is not yours
Complaint: I requested that the creditor provides validation of the debt they are attempting to collect and they have not done so I requested this to be done on X/XX/2017 and I have not received any correspondence yet it has Ben almost a month. The collection amount listed on my credit monitoring site for {$1800.00} and I was never aware of such debt in writing
Company Response: Closed with explanation
2017-06-30
Bradenton, FL
Communication tactics
Debt collection: Medical debt
You told them to stop contacting you, but they keep trying
Complaint: I have contacted each company various of times and i have gotten no where. On The Florida office of Financial Regulations this company licensed has expired and is illegally doing business in Florida as a collection agency.
Company Response: Closed with explanation
2017-06-29
Independence, LA
Written notification about debt
Debt collection: Medical debt
Didn't receive enough information to verify debt
Company Response: Closed with explanation
2017-06-19
El Paso, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: sent a letter on XXXX never got anything back
Company Response: Closed with explanation
2017-06-12
Opelousas, LA
Communication tactics
Debt collection: Medical debt
Used obscene, profane, or other abusive language
Company Response: Closed with explanation
2017-05-13
Baton Rouge, LA
Attempts to collect debt not owed
Debt collection: Medical debt
Debt is not yours
Company Response: Closed with explanation
2017-05-09
Breaux Bridge, LA
False statements or representation
Debt collection: Medical debt
Attempted to collect wrong amount
Complaint: This debt was removed from my XXXX and XXXX Credit Report but still reporting to my XXXX report. They stated the debt was n't paid however it was paid and I received a letter stating once paid they will delete off all XXXX major bureaus.
Company Response: Closed with explanation
2017-03-30
Elmer, LA
Disclosure verification of debt
Debt collection: I do not know
Not given enough info to verify debt
Company Response: Closed with explanation
2017-03-29
New Orleans, LA
Cont'd attempts collect debt not owed
Debt collection: Medical
Debt was paid
Complaint: I paid {$170.00} to my doctor 's office on XX/XX/XXXX ( cleared bank and posted to medical office account on XX/XX/XXXX ). This is a debt which I still believe is not owed but was willing to make payment so that it would not be reported on our credit report.
Received 1st letter from Receivable Recovery on or near XX/XX/XXXX. Called the agency and informed them I did not believe I owed the debt and requested records from BOTH Receivable Recovery and the doctor 's office. I also informed Receivable Recovery that I would make payment in the meant time. To date, I have not received records from either entity.
Received a call yesterday from Receivable Recover. Called them back and they told me I had not paid yet. ( Note that I had received multiple calls each day for a XXXX # with no voicemail on the Friday and Monday prior to speaking with them ). I informed them they were wrong and the operator proceeded to be very rude with me. I requested a supervisor and was sent to the voicemail. Immediately called the billing company for the doctor and was told that they showed the bill paid and that notice had been sent to the collection agency to that point. She assured me that they would send a second notice of payment to Receivable Recovery.
Received another call today from Receivable Recovery that they had just received notice that the debt had in fact been paid in XX/XX/XXXX and to inform me that they were processing a deletion since it had been reported to the credit agencies. I am furious that this has been reported as the matter had been correctly taken care of. I spoke to a supervisor who was of absolutely no help. He basically said " We reported it, we are asking for a deletion, its over, not sure what you want me to do about it. '' I believe that this agency uses fraudulent practices in trying to collect debt. They are harassing and not willing to do what is asked of them. To date, I still have not received any documentation from them proving that we were notified that we had a past due balance with the doctor and would be sent to collections, nor that Receivable Recovery had attempted to contact us prior to the letter received in XX/XX/XXXX. ( They claim a letter was sent in XX/XX/XXXX. ) I was also informed by the supervisor that he did see where I had request an itemized statement, and that they had requested one from the doctor 's office ( because they accept files for collection WITHOUT a copy of the bill ), but that they never received it from the office.
I maintain that I followed what was expected of me in 1 ) disputing the amount in question and 2 ) making a payment in the amount in question to the doctor 's office in order to prevent this from being reported while we tried to clarify the situation and Receivable Recovery did not do as they promised by reporting this to the credit agency while the debt was in dispute.
Company Response: Closed with explanation
2017-01-12
Baton Rouge, LA
Cont'd attempts collect debt not owed
Debt collection: Medical
Debt was paid
Complaint: On XX/XX/XXXX I received a letter form Receivable Recovery Service LLC about paying a medical debt from XXXX. The letter stated that I must contact them within 45 days of this bill or they will report my account to the credit reporting bureau. On XX/XX/XXXX, this was reported to the credit bureau even though I set up a payment agreement online. There was no indication that they would report to credit bureau after the payment plan was set up. Also, the 45 day period that they stated in the letter was not honored. The account is now paid and is showing on my credit report. I would like this removed from my report as I they have attempted to collect this debt after being paid.
Company Response: Closed with explanation
2016-12-22
Longview, TX
Disclosure verification of debt
Debt collection: I do not know
Right to dispute notice not received
Company Response: Closed with explanation
2016-12-16
Kansas City, MO
False statements or representation
Debt collection: Other (i.e. phone, health club, etc.)
Impersonated an attorney or official
Complaint: I have voicemails claiming to be an attorney firm threatening that if i dont pay right now they are taking me to court. Said they are the attorney firm but after looking up the address they are XXXX in NJ. She is very rude and causes an extreme amount of XXXX which is affecting my work and daily function.
Company Response: Closed with explanation
2016-11-06
Gretna, LA
Disclosure verification of debt
Debt collection: I do not know
Not given enough info to verify debt
Company Response: Closed with explanation
2016-10-12
Cutler Bay, FL
Disclosure verification of debt
Debt collection: I do not know
Right to dispute notice not received
Company Response: Closed with explanation
2016-10-06
Foxridge, MD
Cont'd attempts collect debt not owed
Debt collection: I do not know
Debt resulted from identity theft
Company Response: Closed with explanation