PENTAGON FEDERAL CREDIT UNION

2013-09-16

Colts Neck, NJ

Rewards

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-09-12

Bel Alton, MD

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-09-11

Phila, PA

Credit decision / Underwriting

Mortgage: Conventional fixed mortgage

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-09-10

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-09-10

Whittier, CA

Application, originator, mortgage broker

Mortgage: Home equity loan or line of credit

Company Response: Closed with explanation

Disputed: No Timely Response

2013-09-09

Riverview, FL

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-09-07

Tucson, AZ

Making/receiving payments, sending money

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2013-09-06

Lewisville, TX

Rewards

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-09-02

Scottsdale, AZ

Credit decision / Underwriting

Mortgage: Conventional fixed mortgage

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-08-26

Blacklick, OH

Advertising and marketing

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-08-22

Bancroft Hall, MD

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-08-19

Roswell, GA

Application, originator, mortgage broker

Mortgage: Conventional fixed mortgage

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-08-14

Tucson, AZ

Balance transfer

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-08-14

Hollywood, CA

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2013-08-13

San Antonio, TX

Other fee

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-08-09

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-08-07

Danville, CA

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with explanation

Disputed: No Timely Response

2013-08-05

Glendale, CA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-08-01

Hixson, TN

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2013-07-31

Palmerton, PA

Application, originator, mortgage broker

Mortgage: Conventional fixed mortgage

Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-07-30

Bothell, WA

Making/receiving payments, sending money

Bank account or service: Savings account

Company Response: Closed with explanation

Disputed: No Timely Response

2013-07-25

Charlotte, NC

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Threatened to take legal action
Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-07-22

Portland, OR

Other fee

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-07-19

Wayland, MI

Account opening, closing, or management

Bank account or service: Savings account

Company Response: Closed with monetary relief

Disputed: No Timely Response

2013-07-17

Coconut Creek, FL

Account opening, closing, or management

Bank account or service: (CD) Certificate of deposit

Company Response: Closed with monetary relief

Disputed: No Timely Response