PENTAGON FEDERAL CREDIT UNION

Consumer Complaints

There are over 1318 complaints on file for PENTAGON FEDERAL CREDIT UNION. Dated between 2019-12-01 and 2012-03-29.

Complaints Page 44

2014-06-10

Occoquan, VA

Account opening, closing, or management

Bank account or service: Checking account


Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-06-09

Louisville, KY

Improper contact or sharing of info

Debt collection: Other (i.e. phone, health club, etc.)

Talked to a third party about my debt
Company Response: Closed with explanation

Disputed: No Timely Response

2014-06-08

Masonville, NJ

Account opening, closing, or management

Bank account or service: Other bank product/service


Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-06-07

Baileys Crossroads, VA

Loan servicing, payments, escrow account

Mortgage: Conventional fixed mortgage


Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-06-04

Henrico, VA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-05-31

Albany, GA

Account opening, closing, or management

Bank account or service: Other bank product/service


Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-27

Mercer Island, WA

Loan servicing, payments, escrow account

Mortgage: Other mortgage


Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-05-19

Campton Hills, IL

Loan servicing, payments, escrow account

Mortgage: Conventional adjustable mortgage (ARM)


Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-05-14

Brea, CA

Loan modification,collection,foreclosure

Mortgage: Conventional adjustable mortgage (ARM)


Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-05-12

Making/receiving payments, sending money

Bank account or service: Other bank product/service


Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-12

Enon, VA

Managing the loan or lease

Consumer Loan: Vehicle loan


Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-05-12

Deposits and withdrawals

Bank account or service: Other bank product/service


Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-12

Taking out the loan or lease

Consumer Loan: Vehicle loan


Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-05-06

San Jose, CA

Credit decision / Underwriting

Mortgage: Home equity loan or line of credit


Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-05

Bloomfield, NJ

APR or interest rate

Credit card:


Company Response: Closed with explanation

Disputed: No Timely Response

2014-05-02

Oakland, CA

Customer service / Customer relations

Credit card:


Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-04-28

Alexandria, VA

Credit decision / Underwriting

Mortgage: Conventional fixed mortgage


Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-24

Washington, DC

Deposits and withdrawals

Bank account or service: Savings account


Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-18

Raeford, NC

Application, originator, mortgage broker

Mortgage: Conventional adjustable mortgage (ARM)


Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2014-04-18

West Brandywine, PA

Deposits and withdrawals

Bank account or service: Checking account


Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-04-14

Lk Buena Vis, FL

Disclosure verification of debt

Debt collection: Credit card

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-13

Blacksburg, VA

Transaction issue

Credit card:


Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-04-08

Boca Raton, FL

Taking/threatening an illegal action

Debt collection: Credit card

Threatened arrest/jail if do not pay
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-08

Lewisville, TX

Taking out the loan or lease

Consumer Loan: Vehicle loan


Company Response: Closed with monetary relief

Disputed: No Timely Response

2014-04-07

Houston, TX

Account opening, closing, or management

Bank account or service: Other bank product/service


Company Response: Closed with explanation

Disputed: No Timely Response


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