Navient Solutions, LLC.
Consumer Complaints
There are over 31323 complaints on file for Navient Solutions, LLC.. Dated between 2019-12-15 and 2012-03-01.
Complaints Page 11
2019-11-06
Tampa, FL
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: Closed with explanation
2019-11-06
Ehrhardt, SC
Attempts to collect debt not owed
Debt collection: Federal student loan debt
Debt was result of identity theft
Company Response: Closed with explanation
2019-11-06
Evans, CO
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Received bad information about your loan
Company Response: Closed with explanation
2019-11-06
Tustin, CA
Communication tactics
Debt collection: I do not know
You told them to stop contacting you, but they keep trying
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-06
College Park, NV
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Problem with customer service
Company Response: Closed with explanation
2019-11-05
San Francisco, CA
Struggling to repay your loan
Student loan: Private student loan
Can't temporarily delay making payments
Company Response: Closed with explanation
2019-11-05
SC
Communication tactics
Debt collection: Federal student loan debt
Frequent or repeated calls
Company Response: Closed with explanation
2019-11-05
Leeton, UT
Struggling to repay your loan
Student loan: Federal student loan servicing
Can't get other flexible options for repaying your loan
Company Response: Closed with explanation
2019-11-05
Warrenton, VA
Struggling to repay your loan
Student loan: Private student loan
Can't get other flexible options for repaying your loan
Company Response: Closed with explanation
2019-11-05
Clermont, FL
Dealing with your lender or servicer
Student loan: Private student loan
Need information about your loan balance or loan terms
Company Response: Closed with explanation
2019-11-05
CO
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Received bad information about your loan
Company Response: Closed with explanation
2019-11-05
Silver Spring, MD
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Company Response: Closed with explanation
2019-11-05
Marquette, KS
Dealing with your lender or servicer
Student loan: Private student loan
Don't agree with the fees charged
Company Response: Closed with explanation
2019-11-05
Wonder Lake, IL
Dealing with your lender or servicer
Student loan: Private student loan
Received bad information about your loan
Company Response: Closed with explanation
2019-11-05
Charlotte, NC
Struggling to repay your loan
Student loan: Private student loan
Can't temporarily delay making payments
Company Response: In progress
2019-11-05
Asheville, NC
Communication tactics
Debt collection: I do not know
You told them to stop contacting you, but they keep trying
Company Response: Closed with explanation
2019-11-05
Spotsylvania, VA
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Need information about your loan balance or loan terms
Company Response: Closed with explanation
2019-11-05
Colo Spgs, CO
Communication tactics
Debt collection: Private student loan debt
You told them to stop contacting you, but they keep trying
Company Response: Closed with explanation
2019-11-05
MO
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Trouble with how payments are being handled
Company Response: Closed with explanation
2019-11-05
Lb, CA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I received a letter collecting on a debt owed to the IRS, even though the debt is not mine. I know this not only because all of my taxes have been paid to date, but also because the letter does not identify me properly and has the wrong SSN listed. This seems to be a shady practice of claiming to collect on a debt that does not exist.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2019-11-05
Butte, MT
Struggling to repay your loan
Student loan: Federal student loan servicing
Problem lowering your monthly payments
Company Response: Closed with explanation
2019-11-04
Main Office, VA
Dealing with your lender or servicer
Student loan: Private student loan
Received bad information about your loan
Company Response: Closed with explanation
2019-11-04
OR
Dealing with your lender or servicer
Student loan: Federal student loan servicing
Trouble with how payments are being handled
Company Response: Closed with explanation
2019-11-04
Lake Lincolnd, NY
Struggling to repay your loan
Student loan: Private student loan
Can't get other flexible options for repaying your loan
Company Response: Closed with explanation
2019-11-04
Tibbs, MS
Struggling to repay your loan
Student loan: Private student loan
Problem lowering your monthly payments
Company Response: Closed with explanation