NETSPEND CORPORATION

2015-03-27

Bowie, MD

Unauthorized transactions/trans. issues

Prepaid card: Payroll card

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-26

GA

Deposits and withdrawals

Bank account or service: Other bank product/service

Complaint: I filed my income taxes to turbo tax .I was supposed to have my refund direct deposited onto a prepaid debit card from net spend. I never received it and I called NetSpend they cancel my acardand I have not been able to receive my refund .they said they sent my refund back the IRS but I have information that it 's in an account At XXXX bank. I have a letter of reserch stating wher my funds was deposited. i just dont know how to attach the documment in this complaint.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2015-03-24

Taft, OH

Transaction issue

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-20

Atlanta, GA

Using a debit or ATM card

Bank account or service: Other bank product/service

Complaint: I received an unsolicited XXXX debit card in the mail from " netSpend. ", associated with " XXXX '' - shown in the documents sent with this unsolicited card. I have never heard of this company or bank, have never done business with them, and certainly do not accept any unsolicited credit/debit issues. Offers of this type can cause serious financial damage if intercepted by a crook.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2015-03-19

Chicago, IL

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-18

Cleveland, OH

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-17

Canyon Lake, TX

Unauthorized transactions/trans. issues

Prepaid card: Payroll card

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-16

Bowie, MD

Unauthorized transactions/trans. issues

Prepaid card: Payroll card

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-16

Clayworks, IA

Unauthorized transactions/trans. issues

Prepaid card: General purpose card

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-14

New York, NY

Fees

Prepaid card: General purpose card

Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2015-03-13

Oakland, CA

Unauthorized transactions/trans. issues

Prepaid card: General purpose card

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-03-13

Miami, FL

Overdraft, savings or rewards features

Prepaid card: General purpose card

Company Response: Company believes complaint is the result of an isolated error Closed with monetary relief

Disputed: No Timely Response

2015-03-11

Houston, TX

Unauthorized transactions/trans. issues

Prepaid card: General purpose card

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-10

Cutler Bay, FL

Unauthorized transactions/trans. issues

Prepaid card: General purpose card

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-09

Box Canyon, CA

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-09

Diablo Grande, CA

Fraud or scam

Prepaid card: ID prepaid card

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-05

Lufkin, TX

Unauthorized transactions/trans. issues

Prepaid card: General purpose card

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-03

Bryan, TX

Unauthorized transactions/trans. issues

Prepaid card: General purpose card

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-03

Riverside, CA

Managing, opening, or closing account

Prepaid card: General purpose card

Company Response: Closed with explanation

Disputed: No Timely Response

2015-03-02

Charlottesville, VA

Advertising, marketing or disclosures

Prepaid card: General purpose card

Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-02-27

Jacksonville, FL

Managing, opening, or closing account

Prepaid card: General purpose card

Company Response: Closed with explanation

Disputed: No Timely Response

2015-02-26

Doolie, NC

Managing, opening, or closing account

Prepaid card: General purpose card

Company Response: Closed with explanation

Disputed: No Timely Response

2015-02-25

New Rochelle, NY

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2015-02-25

Brandon, MS

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: No Timely Response

2015-02-25

Las Vegas, NV

Advertising, marketing or disclosures

Prepaid card: ID prepaid card

Company Response: Closed with monetary relief

Disputed: No Timely Response