Medical Business Bureau

Consumer Complaints

There are over 232 complaints on file for Medical Business Bureau. Dated between 2019-11-14 and 2013-08-26.

Complaints Page 4

2017-11-13

Charles A Hayes, IL

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was paid
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-11-09

Homer Glen, IL

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-10-19

Hinsdale, IL

False statements or representation

Debt collection: Medical debt

Attempted to collect wrong amount
Complaint: I contacted the original creditor of the debt who advised the amount the agency is reporting on my credit report is inaccurate. The original creditor and agency have continuously refused to validate the debt after several requests were made.
Company Response: Closed with explanation

Timely Response

2017-10-12

Queens, NY

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Complaint: I am a XXXX XXXX whose policy coveres 100 % of all EMERGENCY room services ( the accounts being disputed are emergency room services ) with {$0.00} Co-payment and no member obligation. I 'm not liable for these collection accounts. This medical debt was n't correctly billed to medicade at the time of service which is no fault of mine. I have on countless occasions provide all the information required to bill Medicade properly, to both the Hospital and Collection agency. They keep reporting the same Negitive information on my credit report after taking the billing payment information. Being that I am a XXXX XXXX with {$0.00} copayment I 'm not eligible for collection accounts from an out-of-state Hospital or emergency room because the hospital must settle the debt directly with Medicaid and the accounts to show payment in full according to the following federal regulations : When you provide services to a Medicaid member from another state, you must accept that states Medicaid allowance ( less any member responsibility such as copayments ) as payment in full. Please note that billing out-of-state Medicaid members for any amounts in excess of the Medicaid-allowed amount for Medicaid-covered services is specifically prohibited by federal regulations ( 42 CFR 447.15 ). -XXXX
Company Response: Closed with explanation

Timely Response

2017-10-11

Arco, CA

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was paid
Complaint: Medical Business Bureau is stating that my first date of Delinquency for the amount of {$360.00} was XX/XX/XXXX, but I was n't in the hospital until XX/XX/XXXX. The original bill is from XXXX XXXX XXXX, which was paid in full and I have supporting documents. XXXX has already honored my dispute and DELETED the item off my credit. I just need XXXX and XXXX to follow suit. I also have the hard copy supporting document showing that XXXX has removed this item from my credit.
Company Response: Closed with explanation

Timely Response

2017-10-10

Austin, TX

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-10-07

Austin, TX

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-10-07

Austin, TX

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-09-25

Grand Prairie, TX

Problem with a credit reporting company's investigation into an existing problem

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Their investigation did not fix an error on your report
Company Response: Closed with explanation

Timely Response

2017-09-12

Geneva, IL

Communication tactics

Debt collection: Other debt

Frequent or repeated calls
Company Response: Closed with explanation

Timely Response

2017-08-25

Chicago, IL

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-08-24

Chicago, IL

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation

Timely Response

2017-08-15

Franklin Lks, NJ

Attempts to collect debt not owed

Debt collection: Medical debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2017-08-15

Franklin Lks, NJ

Attempts to collect debt not owed

Debt collection: Medical debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2017-08-10

Mount Washington, KY

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2017-07-14

Wonder Lake, IL

Attempts to collect debt not owed

Debt collection: Medical debt

Debt was paid
Complaint: I was contacted by Medical Business Bureau concerning a past due medical bill. I paid a settlment ammount then instructed this company to please report this as paid in full to the credit bureaus. Instead they reported a lesser amount resulting in this paid bill remaining on my reports. Today is XX/XX/XXXX 2017 this was paid 6-8 weeks ago. I 've contacted this company to report this correctly to no avail.
Company Response: Closed with explanation

Timely Response

2017-07-14

Oxford, GA

Written notification about debt

Debt collection: Medical debt

Didn't receive notice of right to dispute
Complaint: On XXXX I received an alert from my credit monitoring service that an account had been added to my XXXX and XXXX report. On XXXX I received another alert that the account had been added to my XXXX report. I have no knowledge of this debt. This company NEVER sent out a dunning letter for me to respond to and just put this debt on my credit report which is against the law. Filed a complaint and the response from the company was they did not have an account for me.
Company Response: Closed with explanation

Timely Response

2017-07-12

Oxford, GA

Written notification about debt

Debt collection: Medical debt

Didn't receive notice of right to dispute
Complaint: On XXXX XXXX, 2017 I received an alert from XXXX XXXX XXXX that a collection was added to my XXXX and XXXX credit report. I have never received a dunning letter from this company to validate or dispute, the account was just added to my credit reports.
Company Response: Closed with explanation

Timely Response

2017-06-28

Pflugerville, TX

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Complaint: MBB has not sent me any proof or validation for the debt they are claiming I owe. Several items on my credit reports are duplicates. I have not received anything in mail from them, ever!
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-06-28

Campton Hills, IL

False statements or representation

Debt collection: Medical debt

Attempted to collect wrong amount
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-06-19

Itasca, IL

Written notification about debt

Debt collection: Medical debt

Didn't receive notice of right to dispute
Complaint: Company/Creditor : XXXX XXXX XXXX XXXX : Medical business bureau Collection Opened Date : XXXX/XXXX/17 Amount : {$81.00} Issue : I 've noticed on my credit score through XXXX that I have 1 account in collections. When looking at the account it appears to be from XXXX XXXX XXXX for {$81.00} and is currently in collections with the Medical Business Bureau. I never received a bill from XXXX XXXX XXXX and do not know what this bill is for. I also have not received any communication from the Medical Business Bureau about this debt and am only aware of the collection by monitoring my credit score through XXXX and by recently having my XXXX information pulled in order to refinance my mortgage.
Company Response: Closed with explanation

Timely Response

2017-06-01

Beyersville, TX

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Complaint: They are not able to validate debt Collection Accounts : XXXX , XXXX , XXXX , XXXX , XXXX and XXXX .
Company Response: Closed with explanation

Timely Response

2017-05-23

Austin, TX

Attempts to collect debt not owed

Debt collection: Medical debt

Debt is not yours
Complaint: I didnt received a letter or was never aware of such account in collection..
Company Response: Closed with explanation

Timely Response

2017-05-07

TX

Attempts to collect debt not owed

Debt collection: Medical debt

Debt is not yours
Complaint: I called The Medical Business Bureau Since its affecting my credit score with a collection i do not owe ... i asked them to review the information on file and compare it to my social security number and they said it didnt match ... i asked them to have it removed immediately and so far nothing has been done ...
Company Response: Closed with explanation

Timely Response

2017-04-29

NJ

Written notification about debt

Debt collection: Medical debt

Didn't receive enough information to verify debt
Complaint: re : XXXX How can u closed this complaint when is OBVIOUSLY not resolved?????
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response


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