Johnson Mark LLC

Consumer Complaints

There are over 94 complaints on file for Johnson Mark LLC. Dated between 2019-12-02 and 2013-10-28.

Complaints Page 2

2017-12-12

Hunter, UT

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Sued you without properly notifying you of lawsuit
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-12-05

Waimanalo, HI

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-09-09

UT

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Sued you without properly notifying you of lawsuit
Complaint: I received court documents this morning as a result of a credit card debt with XXXX XXXX XXXX. The amount that is listed on the court documents is about {$400.00} higher than my last statement with XXXX XXXX, which puts the amount over the {$3000.00} mark. I assume this was done to cross the threshold of justifying legal action. I informed XXXX XXXX several months ago that I am getting paperwork completed with a debt consolidation company. In that conversation I asked for the contact information of where to send the paperwork to but I was told someone would contact me, in which they never did. This morning the papers were delivered by a very rude gentleman who proceeded to yell at my wife, as I was not home and then threw the papers on my front porch. I called the company who employees this man and was told by the owner of XXXX XXXX XXXX, XXXX, that they did not violate any collection laws and he encouraged me to submit a complaint with the CFPB and FTC because he knows that have n't done anything wrong. I cited that his employee had used intimidation tactics to communicate the debt with my wife and trespassed on my property, he then responded with, " do you have a no trespassing sign up ''. My debt should be no higher than {$2900.00} with XXXX XXXX XXXX and I am willing to work with them to pay off the debt.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-08-16

Phoenix, AZ

Took or threatened to take negative or legal action

Debt collection: I do not know

Sued you without properly notifying you of lawsuit
Complaint: Johnson mark LLC took money out my checking account on my bank statement says legal order Johnson mark LLC XXXX they the amount of {$340.00}. I never had any notification that they sued me or that they were going to take money out of my account.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-06-21

HI

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Complaint: X/XX/17 I received a Court Document Notice of Appearance of Co-Counsel : Certificate of Service -dated X/XX/2017 from In the District Court of the First Circuit Court XXXX Division State of Hawaii about Notice of Appearance of Co-Counsel- regarding a debt from XXXX XXXX XXXX . ( Which said company does not appear anywhere on any of my credit reports ) I have never received any communication about this debt from XXXX XXXX XXXX and or Johnson Mark LLLC, - Lawyers listed on XXXX XXXX. XXXX ( XXXX ) XXXX XXXX XXXX ( XXXX ) Also Listed is XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX ( with this law office ) This is my first notification about this debt collection- Again XXXX XXXX XXXX does not appear anywhere on my credit reports- so what debt are they collecting for -- -- I am preparing to send a certified priority letter ( hopefully to mail out XX/XX/XXXX ) to them about verification of said debt - under Federal Trade Commission 15 U.SC, 1629g Again I have never received any communication about this said debt and this collection company.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-06-05

Corbett, OR

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Timely Response

2017-05-31

Quartzsite, AZ

False statements or representation

Debt collection: Credit card debt

Attempted to collect wrong amount
Complaint: First of all, I was never served back in XXXX and had no knowledge of any court proceedings or this judgement until XXXX XXXX when I went to refinance my home. Upon knowledge, I reached out to settle the debt and offered $ XXXX - an amount that the Rep said she would need to get approved. At the same time I made a comment about not being served and how it would be impossible for them to not know where I was at because I banked or had banked at XXXX Bank. When I called back to check the status of my offer I was told it was denied, but there were things going on in my account and they would not be able to take an further offers. One week later when I called back I learned that they may n ot have even submitted my offer for approval, but on the same day that I made an offer ( or the day after ) they petitioned the court to garnish any accou nt ( s ) I had at XXXX XXXX and charged my account an additional {$200.00} in fees - because I mentioned I banked at XXXX ,. They ended up garnishing ( seizin g ) a safety deposit box that my grandmother owns and that my name is on, in the event she were to pass. I ended up settling the account for {$1200.00} on XX/XX/XXXX . I received a letter date XX/XX/XXXX from Johnson Mark, confirming payment and on XX/XX/XXXX a letter stating that if the anticipated payment went thru that this account would be settled. Around XX/XX/XXXX - I learned that XXXX still had my grandmothers safety deposit box at XXXX seized and refused her access to her property. My grandmother had to hire an attorney to figure this out. In the meantime, I contacted Johnson Mark and they said they would look into it. It is my understanding as of today, that safety deposit box was finally released abou t 2- 3 wee ks ago. I am attempting to readdress and have reapplied to refinance my home. While is was gathering paperwork to show the debt is settled, I learned tha t Johnson Mark s till has not filed a satisfaction of judgement with the courts and today when I called, XXXX refused to allow me to speak with the attorney on file, stating because I am not an attorney I have no rights to speak to the attorney- even though I am represented by myself and no other attorney. She also hung up on me several times and only stated that she 's passed the issue on to another department to handle. I asked to speak to her supervisor and on both occasions hung up. I have these phone conversations recorded if needed. In XXXX XXXX , I enter into the agreement to settle my account for {$1200.00} and in return was supposed to be relieved of any future obligation or reprimand from this past debt. The account was supposed to be settled at the time my payment cleared. The payment cleared my bank on XX/XX/XXXX and 60+ days later should be ample and sufficient time to have filed all proper paperwork. I kept my end of this agreement and paid the amount they agreed to accept, now the attorneys office needs to keep their end of the agreement and show that this debt is satisfied. The fact that this debt is not settled is effecting my credit and my ability to improve my financial position by lowering my house payment. I would lik e Johnson Mark to se nd me a copy of the satisfaction of judgement for case number XXXX filed with the XXXX XXXX Justice Court i mmediately, so I may proceed with my home refinance and so I may not incur any additional financial losses.
Company Response: Company believes complaint is the result of an isolated error Closed with explanation

Timely Response

2017-05-22

Las Vegas, NV

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Credit inquiries on your report that you don't recognize
Complaint: XXXX / XXXX / XXXX Johnson Mark LLC pulled my credit without my knowledge.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2017-04-13

Kihei, HI

Taking/threatening an illegal action

Debt collection: Credit card

Threatened to sue on too old debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2017-04-02

Draper, UT

Disclosure verification of debt

Debt collection: Credit card

Not given enough info to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed

Disputed: No Timely Response

2017-03-02

Diamond Valley, UT

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2017-02-03

Hon, HI

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Disputed: No Timely Response

2017-01-27

W Jordan, UT

False statements or representation

Debt collection: Credit card

Attempted to collect wrong amount
Company Response: Closed

Disputed: No Timely Response

2017-01-27

Moscow, ID

False statements or representation

Debt collection: Credit card

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: No Timely Response

2017-01-18

Hon, HI

Taking/threatening an illegal action

Debt collection: I do not know

Seized/Attempted to seize property
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2016-12-09

Odell, OR

False statements or representation

Debt collection: Credit card

Impersonated an attorney or official
Complaint: I am being sued by Johnson Mark LLC who claims they are working on behalf of XXXX XXXX. I have already submitted one complaint, ( XXXX ) but I am now submitting a second one for fraud. I received a complaint to appear in court with Johnson Mark claiming to represent XXXX XXXX on a old debt they know nothing about, and have not provided affidavits for. The debt they are trying to sue for they have no claim to, they do not own the debt and are bill collectors. They are trying to force a win by default, trickery and scare tactics. If they do not amend the complaint on their own to show who the true plaintiff is in the case. I will write a motion to the court. In addition, I will be calling the bar association to report them for misrepresentation in the the complaint, and by trying to get me to settle a debt with them that I do not owe with a demand letter. This is Fraud. Furthermore I will be filing a separate complaint against XXXX XXXX, as they have also committed fraudulent credit card lending practices and scare tactics trying to get me to pay a debt that has been paid off many years ago.
Company Response: Closed with explanation

Disputed: No Untimely Response

2016-11-08

Aloha, OR

False statements or representation

Debt collection: Credit card

Attempted to collect wrong amount
Company Response: Company believes it acted appropriately as authorized by contract or law Closed

Disputed: Yes Untimely Response

2016-08-23

Superstition Mtn, AZ

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt is not mine
Complaint: Last year I received a summons for a credit card that is not nor ever was mine. I sent it all the information that was requested as did my wife. They are just assuming this is my debt. I do n't know how more to prove that it is not I when it seems that all Mark Johnson LLC has to do is say it is me. Anyway I sent all the documentation that was requested. I also told them that I think it could be fraud done by my estranged daughter. I NEVER received a court date to fight these allegations. The next thing I know my check has been garnished in an exorbitant amount! I do n't know what to do because it 's impossible for me to prove a negative.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed

Disputed: No Timely Response

2016-07-21

Cedar Mill, OR

Disclosure verification of debt

Debt collection: Credit card

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Untimely Response

2016-04-27

Portland, OR

False statements or representation

Debt collection: Credit card

Attempted to collect wrong amount
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2016-04-25

Boise, ID

Disclosure verification of debt

Debt collection: Credit card

Right to dispute notice not received
Complaint: On XXXX XXXX XXXX I received a judgement against me in the mail from Johnson mark llc. I called to see what the judgement was for and to ask why and how they could get a judgement without notifying me. They said that they had served me XX/XX/XXXX but I had not been served or notified of this debt. I did some digging and found out that the debt was from a credit card that i had had a few years earlier. I thought the card was paid but I could n't be sure so I went down on XX/XX/XXXX to Johnson mark llc office in XXXX Idaho and paid the debt in full. I asked multiple times that the debt was paid and that the garnishment was taken off the secretary said she would do it right then and I waited as she entered the information on the computer. She said it was done and then I asked to speak to the attorney XXXX XXXX and asked him the same questions which he replied that it was paid in full and the garnishment was taken off. On XX/XX/XXXX my paycheck was garnished for around XXXX dollars. I went down to talk to Johnson Mark llc and was given the run around about how they did n't have a receipt for my payment that it was n't in their computer and that if money was owed back to me it could take days or weeks to refund. I have all the receipts showing that it was paid in full on XX/XX/XXXX which I showed him. He was not surprised seeing that he was XXXX of the XXXX people that helped me when I went in and paid it. Thank you for your time.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: Yes Timely Response

2016-04-07

Portland, OR

Improper contact or sharing of info

Debt collection: Credit card

Contacted employer after asked not to
Complaint: I had a credit card debt from XXXX with XXXX XXXX. I was in an XXXX situation resulting in my having XXXX for over 10 years. XXXX XXXX sent the debt to Johnson/Mark Attorneys for collection of the debt. I offered them my whole tax return in XX/XX/XXXX, in the amount of {$1000.00} + dollars, which was twice the amount I owed on the XXXX XXXX acct. Johnson/Mark company refused this to settle the debt. I told them I had a mental health issue also, and please take this offer to settle the account. They said they would only settle for {$2400.00} dollars. They sent me a letter that looked like a legal document from XXXX Court ( XXXX XXXX, Oregon ) where I have not lived since XX/XX/XXXX. They just began to garnish my wages from my new job. I want to stop this garnishment because I suffered from a XXXX for years and did what I could to settle this with them in XX/XX/XXXX. Please call me or let me know if there is anything I can do at this point. I do not have money for an attorney. I live in XXXX, Oregon. Thank you
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2016-04-02

Scottsdale, AZ

Taking/threatening an illegal action

Debt collection: Credit card

Threatened to sue on too old debt
Complaint: Johnson Mark XXXX is attempting to collect a debt which was outside of the statute of limitations. There was so attempt to contact me with updated contact information. The Law office claimed to have served me or a person at another residence and filed a lawsuit against me even though I was personally not contacted. The law office started to garnish my wages11 years after the account was closed. No additional attempts were made to contact me at my residence. There had not been any garnishment attempts made prior to this. Mark Johnson LLC has not provided me with written documentation of verification of debt, name, address of original creditor, statements, previous payments, or account information.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2016-03-22

Gilbert, AZ

Taking/threatening an illegal action

Debt collection: Credit card

Sued where didn't live/sign for debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation

Disputed: No Timely Response

2016-03-22

Taking/threatening an illegal action

Debt collection: I do not know

Sued w/o proper notification of suit
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Disputed: Yes Timely Response


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