Johnson Mark LLC

2019-12-02

Murray, UT

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-11-05

Murray, UT

Took or threatened to take negative or legal action

Debt collection: I do not know

Collected or attempted to collect exempt funds
Company Response: Closed with explanation

Timely Response

2019-09-09

Grants Pass, OR

False statements or representation

Debt collection: Credit card debt

Impersonated attorney, law enforcement, or government official
Company Response: Closed with explanation

Timely Response

2019-08-10

Boistfort, WA

Written notification about debt

Debt collection: Credit card debt

Notification didn't disclose it was an attempt to collect a debt
Company Response: Closed with explanation

Timely Response

2019-07-27

Boistfort, WA

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Company Response: Closed with explanation

Timely Response

2019-06-29

OR

Written notification about debt

Debt collection: Credit card debt

Didn't receive notice of right to dispute
Complaint: I received papers of a garnishment at my employment and was unaware of any judgement. The debt is from XX/XX/2011. The amount is {$1600.00}. I called the company and explained that I never received any notification of the debt or judgment. This debt does not show up on my credit report either. If so I would have taken care of it. I asked company if they could drop the amount and could only do {$80.00}. This debt seems like scam since it shows up nowhere expect for Johnson Mark LLC attorneys at law.
Company Response: Closed with explanation

Timely Response

2019-06-03

Kawaihae, HI

False statements or representation

Debt collection: Credit card debt

Attempted to collect wrong amount
Complaint: The company has added all types of fees to each of my accounts, hundred of dollars. When I ask for a itemized list of charges, they send a total of what I owe, that is it. They ignore my letters and phone calls. They have lied in court about total amt. of debt. I have received nothing but false totals since I started with them. I just want correct totals so I can pay and close the files and start anew. Please help, nothing I say has changed this company policy on how they go about collecting there debts. I have been paying monthly and still they garnished all bank accts. even my childrens ( where they got the bulk of monies ) and them while paying monthly still went ahead and garnished my wages. This is bullying me to pay more money then I have. Not a nice company at all.
Company Response: Closed with explanation

Timely Response

2019-03-29

Benjamin, UT

Took or threatened to take negative or legal action

Debt collection: Private student loan debt

Sued you without properly notifying you of lawsuit
Company Response: Closed with explanation

Timely Response

2019-03-29

Benjamin, UT

Took or threatened to take negative or legal action

Debt collection: Private student loan debt

Sued you without properly notifying you of lawsuit
Company Response: Closed with explanation

Timely Response

2019-03-29

Benjamin, UT

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Sued you without properly notifying you of lawsuit
Company Response: Closed with explanation

Timely Response

2019-03-20

Leeton, UT

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt is not yours
Complaint: in XX/XX/XXXX I received notice to appear in court which I did. I disputed the debt at that time. The lawyer stated he would get proof and I didn't need to stay there. ( nameof the collection agency at the time was XXXX, XXXX XXXX XXXX which is now only XXXX XXXX XXXX ) shortly after I received a judgement notice. I have disputed this numerous times over the years. XXXX XXXX XXXX have sent letters to an address in which they Know I did not reside. I lived at XXXX XXXX XXXX XXXX in XXXX. they were sending letters to XXXX XXXX in XXXX. I have never resided on east place. in XXXX court hearing they requested mediation then failed to show up stating they didn't need mediation as they had a judgement. they have never been able to prove this debt yet now have a wage garnishment. sa {$1000.00} alledged debt has risen the {$2000.00} with additional court fees. they were advised that I owed child support and owuld through XX/XX/XXXX yet continued to take me to court regularly to add on additional unnecessary fees. this is a predatory collection agency that violates the laws hoping the debtors don't understand them. Current name is XXXX XXXX XXXX XXXX XXXX XXXX # XXXX, XXXX, UT XXXX ( XXXX ) XXXX the name on the collections is XXXX XXXX . I legally added a name to my birth record in XX/XX/XXXXwhich became XXXX as that is the first documented name. I think once a debtor refutes a debt and asks for proof the company should be required by law to provide that proof and maintain it through final collection of said debt. to this day they can not provide a signed document showing I purchased anything.
Company Response: Closed with explanation

Timely Response

2019-03-18

Portland, OR

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened or suggested your credit would be damaged
Complaint: XX/XX/2018 or spring of last last year, they tried to sue for a completely different debt ( XXXX XXXX ). They threatened me with a lawsuit that did not succeed in the past and sent more mail today for a different 3 year old cc debt from XXXX XXXX. They are not true lawyers. They've been harassing me through mail for a while.
Company Response: Closed with explanation

Timely Response

2019-03-10

Quartzsite, AZ

Written notification about debt

Debt collection: Credit card debt

Didn't receive notice of right to dispute
Complaint: Johnson Mark LLC removed from my XXXX XXXX Checking account {$2700.00} and {$400.00} from my savings account Friday XX/XX/XXXX with no court order nor any notification to me that they were doing so. They wiped out my funds leaving me with {$300.00}. The credit card debt was from XX/XX/XXXX and I've never received any communications regarding this. After some investigating online I believe this is the debt : XXXX Filing Date Description Docket Date Filing Party XX/XX/XXXX XXXX - Application For Writ Of Garnishment XX/XX/XXXX XX/XX/XXXX RQW - Rel/Quash Writ Of Garnishment XX/XX/XXXX XX/XX/XXXX ANG - Answer Of Garnishee XX/XX/XXXX Garnishee Defendant ( 3 ) XX/XX/XXXX XXXX - Affidavit Of Service XX/XX/XXXX XX/XX/XXXX WGS - Writ Of Garnishment and Summons XX/XX/XXXX XX/XX/XXXX XXXX - Application For Writ Of Garnishment XX/XX/XXXX XX/XX/XXXX RQW - Rel/Quash Writ Of Garnishment XX/XX/XXXX XX/XX/XXXX ARJ - Affidavit : Renewal Of Judgment XX/XX/XXXX XX/XX/XXXX XXXX - Application For Writ Of Garnishment XX/XX/XXXX XX/XX/XXXX DJU - Default Judgment XX/XX/XXXX NOTE : XXXX PAGE CERTIFIED COPY FROM XXXX XXXX XXXX XX/XX/XXXX XXXX - Coversheet XX/XX/XXXX As you can see I have never been served. I wish to also make a claim against XXXX XXXX for allowing the removal of my funds without a court order. I will now have overdrafts on my account and payments that will be late due to this. The attorney office and XXXX XXXX should be accountable for this. I can not believe this could be legal!!!
Company Response: Closed with explanation

Timely Response

2019-01-22

Tualatin, OR

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-01-01

Quartzsite, AZ

Written notification about debt

Debt collection: Credit card debt

Didn't receive enough information to verify debt
Complaint: My paycheck is being garnished for a debt that is unknown to me in the amount of {$4400.00} ( this included fees ). I requested information from the Plaintiff attorney, however they did not comply. I was told they could not tell me and I had to pay. Basically they were not very helpful. I received the garnishment papers from my employer on XX/XX/2018. I called the Plaintiff attorney on XX/XX/2018. I attempted to request a hearing, however I did not have the funds to pay to request the hearing.
Company Response: Closed with explanation

Timely Response

2018-12-12

Portland, OR

Written notification about debt

Debt collection: Credit card debt

Didn't receive enough information to verify debt
Complaint: XX/XX/XXXX : I received ANOTHER notice from my employer about my wages being garnished from said company. I had already been previously garnished from them about 3 months before. The debt from before was approximately {$1600.00}. The new amount being garnished is now over {$500.00}. I called and asked for the name of the company seeking payment and dates from when this was owed. I have been divorced since about XX/XX/XXXX and we had an agreement to split out debt. This was from XX/XX/XXXX!!! I am sure the other debt was even older than that. I recently discovered that Oregon has a statute of limitations on debt ( 6 years ) and of course, I am concerned because maybe 10 years can go by and maybe they contact me again about some other debt or they are soliciting companies that I owe debt with and they have a " standing judgment order '' that I do not know about?
Company Response: Closed with explanation

Timely Response

2018-08-24

Neotsu, OR

False statements or representation

Debt collection: Credit card debt

Impersonated attorney, law enforcement, or government official
Complaint: This is a complaint against Johnson Mark, LLC ( previous known as XXXX, XXXX, XXXX XXXX, XXXX ) that practices business at the following address : XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, Utah XXXX Johnson Mark, LLC is representing XXXX XXXX ( XXXX XXXX XXXX, XXXX ) doing business at the following address : XXXX. XXXX XXXX, XXXX, SC XXXX This law firm is being reported for a violation of section 808.8 of the Fair Debt Collection Practices act. Johnson, Mark LLC has been filing legal documents in the XXXX County Circuit Court using the following address : XXXX XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, OR XXXX This address is for a XXXX Store located in XXXX and doesn't reflect any physical address the is used by the law firm to practice or conduct from. Since the debt collector has misrepresented themselves on legal documents at an address that doesn't reflect a location where Johnson Mark, LLC practices law and doesn't reflect the address used when filing business forms with the State of Oregon, Secretary of State, this scenario could make it difficult for Johnson Mark, LLC to follow garnishment proceedings with publicly traded companies such as ADP since garnish paperwork served doesn't not reflect the correct address where the law firm is currently residing in the state of Oregon or their own home office as section 808.8 implies. As a result, these collection practices appear deceptive to the consumer as well as a lack of accountability on how the law firm has chosen to practice law in the state of Oregon that could lead to being reported to the US Postal Service for mail fraud and the possibility of wire fraud charges, at the federal level, since there is no indication the the garnishment is correctly being applied to XXXX XXXX ( XXXX XXXX XXXX, XXXX ) simply going by the work of Johnson Mark, LLC at this time. While XXXX XXXX ( XXXX XXXX XXXX, XXXX ) has indicated in phone conversation that they have been for the debt, that is only based on a telephone call and not in writing. Lawyers for Johnson Mark, LLC have been reported to the Oregon Bar Association for misrepresentation since neither attorney ( Mr. XXXX XXXX XXXX and/or JXXXX XXXX XXXX ) has been actively practising law in the state of Oregon through an office within the state of Oregon ( based on their own Linked In social media profiles ). Mr. XXXX has represented himself in a hearings based on a XXXX conversation ( via voice ). In addition, the physical office reported on documents with the state of Oregon, reflect an inactive office space.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Timely Response

2018-07-12

Scottsdale, AZ

False statements or representation

Debt collection: Credit card debt

Told you not to respond to a lawsuit they filed against you
Complaint: I received a court summons on XX/XX/2018. I immediately called the law firm representing the debt collector in order to establish a payment plan for the debt. I made my first payment that very same day. During the phone call, I was concerned about the continuation of this lawsuit and a judgment being held against me for the debt, so I asked the representative on the phone if I should answer the lawsuit or not, and she advised me to not file an answer, since I just agreed to pay monthly. I offered a settlement via email to the law firm two weeks ago of roughly half the amount of the debt and it was never answered. I just called the court today ( XX/XX/2018 ) to confirm the lawsuit was dismissed, and the court confirmed that the law suit in fact had NOT been dismissed and I only have one business day left to submit an answer to respond to the law suit. I called the law firm today as well ( XX/XX/2018 ) right after and inquired about my debt, the law suit, and if they would be willing to submit a voluntary dismissal because I am making monthly payments and have agreed to pay my debt. They refused and repeatedly stated they want a judgment from the Court against me. I am unsure wether or not my monthly payments are actually going towards my debt, or if my payments are being made in vain. The law firm did offer a letter stating my balance of my debt. That doesn't help me and still doesn't explain or confirm what the law firm will do once my debt is paid. I wanted, in writing, an agreement with the law firm and their client, to dismiss the law suit in exchange for me making monthly payments, and they said they would not do that. The representative also stated that the lawsuit will remain open and that they will continue to pursue the judgment wether I make the payments or not. I don't know if they have updated my balance with the court after making my first payment.
Company Response: Closed with explanation

Timely Response

2018-06-22

OR

False statements or representation

Debt collection: Credit card debt

Attempted to collect wrong amount
Complaint: I became aware of my husband 's garnishment through the collection agency XXXX XXXX. In XX/XX/XXXX, I made contact with them regarding a debt. The debt was XXXX. At the time, I talked to a woman named XXXX who agreed to settle the account for XXXX. So I paid XXXX and agreed to pay the rest in XX/XX/XXXX after I had XXXX. Apparently my payment was a chargeback, which I was never informed of. My didn't even inform me, and they showed it as being debited from my account. Apparently the collection agency tried to call us in XX/XX/XXXX. I had given " XXXX '' my phone number at ( XXXX ) XXXX as a contact in case there was a problem. It was not documented in the notes I came to find out, and they listed dates where they supposedly called my husband in May. I told them that I had asked specifically for my number as my husband doesn't answer phone calls with numbers he doesn't know, and they said they left voicemails, but we actually looked at his voicemails that went back to XX/XX/XXXX, and there was nothing there at all. After being passed around from representative to representative and being told my paralegal was " unavailable '' and supervisors were " unavailable '', I finally demanded one and stayed on the phone until I got one. On XX/XX/XXXX, I spoke to a supervisor named XXXX who said he couldn't make payment arrangements with me as the agreement was broken ( it wasn't, everything on my end was done ), and then said he woild settle for XXXX, refusing to go back to the original settlement because it wasn't documented by. " XXXX '', and conveniently she no longer worked there supppsedly. On XX/XX/XXXX, I paid the amount in full. I was told by XXXX that he would fax the garnishment department a release of garnishment that day so my husband wouldn't get garnished again, and we could get the refund on what was garnished. That was in the morning of XX/XX/XXXX. I called at one and the representative told me it would take 30 days for the paperwork to process, I'd still be garnished until it went through, and if have to wait for a refund until the garnishee sent them money, then they would send it back, and then I'd get it. This was after I had paid yhe account it FULL.. They refused to close it that day, and said XXXX told me it would be five days until he sent the paperwork over. He never said that. I argued and kept calling until I was told they faxed it over at XXXX XXXX on XX/XX/XXXX. I called the garnisher today, XX/XX/XXXX and said they could not find the fax, it wasn't uploaded, and could take up to three business days. I got them to give me the emergency phone number of that office so they could get the release of garnishment immediately. I called XXXX XXXX again and gave them the new fax number. XXXX put me on hold and supposedly sent it. After he said he sent it, I immediately called the garnisher to see if it had been sent. They checked faxes for the entire hour prior to when XXXX claimed he sent the fax, until the time I called. Nothing was there. I called XXXX XXXX again, and spoke to a XXXX who repeated that XXXX had said five days.. And the fax number I had given was not documented. They had the old fax number. She tried to say I didn't call. After threatening to report he company to the XXXX XXXX XXXX, Consumer Affairs, the Attorney General, and you, she finally put me on hold, and she and XXXX sent the fax again. I called the garnisher and they did receive the fax and put it in for immediate processing, which is only 48 hours. XXXX XXXX was deceptive from the moment of the garnishment until they sent the release of garnishment. There was no documentation by " XXXX '' about our arrangements, no messages were left on my husband 's cell phone or mine. They also did not stay with the original settlement agreement saying it was never documented, so charged me more. They received the money, then didn't close it at a XXXX balance until I insisted upon it. They left it at XXXX owed attempting to get at least some of the garnishment that was not theirs. Everything was paid. It was not until I threatened legal reporting that they closed the account at XXXX, and honestly sent the release of garnishment to the garnisher. They also were going to try to hold it off for a month, giving them a month of wages garnished, making it hard for me if they did it that way to get any money back. I don't want other people to be financially hurt by their practices. Most people aren't as persistent as I am. I spent almost two days on the phone fighting them. They still tried to hurt me financially even after I paid the debt in full, threatening more garnishment due to " processing '' time. Now that my nightmare is over with them, I can work with the garnisher to ensure my refund. They worked quick with me to get things settled. They were not the problem, XXXX XXXX was. People need to be aware of them so they don't get fooled by being told a process or law is a certain way, when it isn't. Please let people know, and let XXXX XXXX know they have been reported. They may do something to change their practices, they may not. But at least they know they were reported. Someone stood up for their rights.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with non-monetary relief

Timely Response

2018-06-04

Salem, OR

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened to sue you for very old debt
Company Response: Closed with explanation

Timely Response

2018-05-22

Murray, UT

False statements or representation

Debt collection: Credit card debt

Impersonated attorney, law enforcement, or government official
Complaint: I got served a Summons from the Attorneys of JOHNSON MARK LLC about a debt that I owed to XXXX XXXX XXXX. I sent them a debt verification letter in return and received a reply. In Utah, you have to be registered and licensed as a debt collector in order to try and collect on a debt. When I called the office of JOHNSON MARK LLC, I asked the gentleman I spoke to if I could have their professional license number so I could verify if they were licensed to be a debt collector. He claimed to not know where he could find this information, and I would have to do so on my own. I called the Utah Division of Commerce, Consumer Protection and found out that while JOHNSON MARK LLC is a legal law office, they are in no way registered or licensed to be debt collectors, so have no legal right to try and collect on my owed debt.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with non-monetary relief

Timely Response

2018-03-20

Farr West, UT

Took or threatened to take negative or legal action

Debt collection: I do not know

Threatened or suggested your credit would be damaged
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with non-monetary relief

Timely Response

2018-03-09

Farr West, UT

Communication tactics

Debt collection: Credit card debt

You told them to stop contacting you, but they keep trying
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with non-monetary relief

Timely Response

2018-01-23

Leeton, UT

False statements or representation

Debt collection: Credit card debt

Impersonated attorney, law enforcement, or government official
Complaint: Around the end of XXXX. I think around XX/XX/XXXX. I got served twice in the same month. I got served at home.For two alleged credit card debts from XXXX XXXX. Johnson Mark LLC is the debt collector and they told my attorney that I am being sued for the two alleged debts. They also told my attorney they were hired by XXXX XXXX to represent them. They still state that XXXX XXXX owns the alleged debt and are just acting on XXXX XXXX 's behalf. First alleged XXXX XXXX amount is {$2700.00} and the other is {$4800.00}. If Johnson Mark states they were hired by XXXX XXXX directly then why these two alleged debts were with two different debt collectors before? On XX/XX/XXXX got a debt collector statement from XXXX XXXX and the other alleged debt got a debt collector statement from XXXX XXXX on XX/XX/XXXX. On XX/XX/XXXX my attorney send out XXXX requests to Johnson Mark LLC. Proving they have the rights and truly own the alleged debts. What I have attached is what they sent my attorney as a response. This is very troubling for my wife and I. We are not experienced with the whole legal system. It is causing us high stress in our daily lives.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with non-monetary relief

Timely Response

2017-12-18

UT

Communication tactics

Debt collection: Credit card debt

Used obscene, profane, or other abusive language
Complaint: This is the second experience I am submitting a complaint about regarding this law firm. On XXXX XXXX, XXXX, my wife was home alone with our XXXX little kids and a man came to the door. Based on the appearance of the man, my wife did not answer the door. The man stood outside of the door for XXXX minutes yelling trying to get her to answer the door. Finally it appeared that the man left, so my wife went and got into our car with our kids only to find that the man was waiting at the end of our road. He followed my wife for XXXX miles to our bank. As my wife was in the drive thru at the bank the man jumped out of his truck and approached the vehicle. My wife pulled away and he ran back to his truck and followed her to our other bank and while she was in the drive thru at this bank he got out of his truck and approached the vehicle again. I was on the phone with her right before this and she was crying and very upset. I told her to hang up with me and call the police. Before she could pull away he jumped in front of our car to block her, she was on the phone with XXXX at this point and as he walked up to her window she showed him that she was on the phone with the police. He then lifted up the windshield wiper and stuck the documents on the windshield. All of this is on the banks surveillance cameras. I mention the surveillance cameras because the last complaint I submitted about this law firm was quickly dismissed. In the words of the owner of the company that delivered the documents last time after an escalated conversation with him, he said, " If you do n't have it on camera, there 's no proof we did anything wrong. '' This law firm response for my last complaint was completely false as they stated that all applicable laws were followed. If my wife and I are experiencing this type of harassment, I can guarantee that others in Utah are also experiencing this treatment.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation

Untimely Response