ERC
Consumer Complaints
There are over 7281 complaints on file for ERC. Dated between 2019-12-16 and 2013-07-26.
Complaints Page 29
2019-05-08
Capitol Heights, MD
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: Company believes complaint represents an opportunity for improvement to better serve consumers Closed with explanation
2019-05-08
Golden Valley, MN
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Company can't verify or dispute the facts in the complaint Closed with explanation
2019-05-08
Cherry Brook, MA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Deliquient mark showed up in XXXX and not XXXX, this proves inaccuracies in their information.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-08
Chester, NY
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Not mine. Section 609 states that you're required to send me the paperwork associated with this account. Furnish or remove. Section 623 states that the creditor can not continue to report it when disputed, unless they have proof to the contrary
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-08
Brooklyn, NY
Attempts to collect debt not owed
Debt collection: Other debt
Debt was result of identity theft
Complaint: AFTER OBTAINING MY CREDIT REPORT I NOTICED ENHANCED RECOVERY COMPANY PLACE AN COLLECTIONS ACCOUNT ONTO MY CREDIT REPORT ON XX/XX/XXXX WHICH I HAVE NO IDEA ABOUT I SINGED UP FOR XXXX TO HELP ME GET THIS COLLECTIONS OFF MY REPORT THE DISPUTE DATE IS XX/XX/XXXX I NEVER HEARD FROM THEM AND THIS ACCOUNT IS STILL BEING REPORTED ON MY CREDIT REPORT
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-08
MO
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: ERC collections is reporting that I owe their company money for a debt that I have no knowledge about, I have no contract with this creditor.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-07
Pinellas Park, FL
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-07
Amarillo, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-07
Fort Wingate Army Depot, NM
Written notification about debt
Debt collection: Other debt
Didn't receive notice of right to dispute
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-07
Ft Myers, FL
Communication tactics
Debt collection: I do not know
Called before 8am or after 9pm
Complaint: I do not want to recieve calls from this company. They have repeatedly called me after XXXX at night. I have no idea what it is in reference to.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-07
Bohemia, NY
Communication tactics
Debt collection: Other debt
Frequent or repeated calls
Complaint: I've been receiving multiple phone calls in regards to an overdue phone bill that was sent to collections from a phone line that I opened more than 3 years ago.
I'd like to eliminate the single derogatory mark that I received from a phone bill I had when I was XXXX. The amount is for {$540.00}. I'm starting to learn about credit and would like to improve my credit score for the future.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-07
Lewisville, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: My account was settled in full upon termination of the service. The term they are saying they signed me up for is false and inaccurate. I paid my full term of my contract and once it was completed I terminated the service and went with a different service. They continue to say they signed me up for a longer period of time but only AFTER I tried to disconnect the service. My account was fully satisfied and now they are hurting my credit for no reason. I need this removed from my credit.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-07
Chester, NY
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: This collection is unknown. Section 609 states that you're required to send me the paperwork associated with this account. Furnish or remove
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-07
Oxford, GA
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Complaint: This collection is unknown. Section 609 states that you're required to send me the paperwork associated with this account. Furnish or remove
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-06
Seattle, WA
Written notification about debt
Debt collection: Credit card debt
Didn't receive enough information to verify debt
Complaint: I received a letter from ERC ( debt collector ) dated XX/XX/2019 for {$410.00} about an an XXXX XXXX Credit Card ( XXXX XXXX ) for an account that I closed more than 2 years ago. I never received any communication about me owing money and this was the first communication on the topic. I paid right away as I didn't want my credit score to suffer.
First, this is a charge that I didn't owe. Second, I need this to not impact my credit score.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-05
Lubbock, TX
Attempts to collect debt not owed
Debt collection: I do not know
Debt is not yours
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-05
Jacksonville, FL
Written notification about debt
Debt collection: I do not know
Didn't receive notice of right to dispute
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-05
Lafayette Hl, PA
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: I disputed this with the company as well as asked each credit bureaus to investigate. Nothing has been done about this debt. I have not any knowledge of this debt prior to it being reported. This is not my debt.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-04
Clarkesville, GA
Took or threatened to take negative or legal action
Debt collection: Other debt
Threatened to sue you for very old debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-04
Ft Myers, FL
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: This debt was released because of military service and me going to XXXX and not being able to take the phone so per military clause they closed it. It was already removed from credit bureaus and I was just able to open a new account with XXXX which would never happen if I had a current debt with them. Now it creeped back up and is showing on my report. I'd like it removed immediately.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-04
Fort Stockton, TX
Attempts to collect debt not owed
Debt collection: Other debt
Debt was paid
Complaint: ENHANCED RECOVERY CO is listed under collections on my credit report giving me a negative score. Original creditor is XXXX XXXX, whom I contacted and paid in full my remaining balance {$380.00}. However when I pull up my credit report I see listed under Collections Enhanced Recovery ( account shows Paid and closed with amount owed {$0.00} ). I have called this so called company Enhanced Recovery and both times they say I need to call XXXX XXXX. When I explain to them I have called XXXX. and paid them. They respond again sir call XXXX when I try to get them to explain why I should call XXXX. when the account name on my collection report states Enhanced Recovery not XXXX I can advise any further than stating call XXXX XXXX. These companies like this Enhanced go out of their way to harass you constantly and call you all times of the day wanting their money. Once it's paid for in full and consumer no longer owes them money. They no longer have a clue and play like idiots, I am currently in the market to purchase a new vehicle but with this, still listed and not removed like it should be my credit is lacking a good score. If companies wont remove it why should a consumer even pay a collection just wait 7 years.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-04
N San Juan, CA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Complaint: ENHANCED RECOVERY COMPANY has put a debt collection notice on my XXXX credit report. This account was already removed from my report and they have tried to illegally re-age it by adding it with a new date to make it appear as if it is a new account. I have not received anything prior to this notification and it is detrimental to my credit score and my ability to use my credit to rent an apartment, buy a car, and other things that require a good credit score.
I have filed a complaint with the CFPB before and they had to remove it. Now they are trying to add it again in hopes of damaging my credit score and causing distress to my life. This needs to stop.
I will also be filing a report with my California State Attorney General to let them what this company is doing.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-04
Okc, OK
Attempts to collect debt not owed
Debt collection: Other debt
Debt is not yours
Complaint: Hello, I received a call from Enhanced Recover Company. The young lady stated they were collecting on an XXXX bill from XXXX in the amount of {$190.00}. She reference my mothers address and that is the address i no longer reside at. I advised i cant remember that far back and advised i don't recall ever having XXXX Service at All. She started asking me question about fraud and if anyone has opened any accounts in my names. I asked her to send me a debt validation letter which i received on XX/XX/XXXX. The only thing that was on the letter was the creditor name last 4 of account number that all. Their was no phone number no list of charges or any plan information that would identify the account was mines at. I don't recognize this account and indeed why would i get a call almost 7 years later about this matter?
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-04
South Florida, FL
False statements or representation
Debt collection: Other debt
Attempted to collect wrong amount
Complaint: The company is XXXX. I had XXXX for about 12 years maybe more but in 2017 I took my phone into the store to get it fixed however because my contract was over the clerk insisted that it would be cheaper for me to just get a new contract. I said no at first because I was already in the market for a less expensive monthly payment. The clerk was very adamant on how my monthly payment would be way less then I was currently paying. Because I had been with XXXX for so long, I agreed, thinking that I would be paying less. my first months bill was way higher then what I normally paid with the old phone and after 2 more months of high charges. I decided to go back to the store and cancel the contract. Of course when I got there they had a different attitude.. there was no way I would pay less the clerk said and my only option was to cancel the contract and turn in the phone. a couple of month later I started receiving calls trying to collect on the price of the phone and the early cancellation of the contract. The manager of the store took the phone from me but yet they want to collect on a phone I returned ... they want to collect on a contract that was falsely sold, just so the clerk can get a commission. They reported me to the credit bureau. shame on XXXX! they should be reported too.
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation
2019-05-03
Alisal, CA
Written notification about debt
Debt collection: Other debt
Didn't receive enough information to verify debt
Company Response: Company believes it acted appropriately as authorized by contract or law Closed with explanation