ENCORE CAPITAL GROUP INC.

Consumer Complaints

There are over 12398 complaints on file for ENCORE CAPITAL GROUP INC.. Dated between 2019-12-02 and 2013-07-18.

Complaints Page 8

2019-10-20

N Chesterfld, VA

Other features, terms, or problems

Credit card or prepaid card: General-purpose credit card or charge card

Other problem
Company Response: Closed with explanation

Timely Response

2019-10-19

Ft Lauderdale, FL

Written notification about debt

Debt collection: Credit card debt

Didn't receive notice of right to dispute
Company Response: Closed with explanation

Timely Response

2019-10-19

Newark, NJ

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened or suggested your credit would be damaged
Company Response: Closed with explanation

Timely Response

2019-10-19

Newark, NJ

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened or suggested your credit would be damaged
Company Response: Closed with explanation

Timely Response

2019-10-18

Gentilly, LA

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: Closed with non-monetary relief

Timely Response

2019-10-18

Tucson, AZ

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-10-18

LA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-10-18

VA

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened to sue you for very old debt
Company Response: Closed with explanation

Timely Response

2019-10-18

Trenton, NJ

False statements or representation

Debt collection: Credit card debt

Attempted to collect wrong amount
Company Response: Closed with explanation

Timely Response

2019-10-18

Bellevue, WA

False statements or representation

Debt collection: Credit card debt

Attempted to collect wrong amount
Company Response: Closed with explanation

Timely Response

2019-10-17

Harrisburg, PA

Took or threatened to take negative or legal action

Debt collection: I do not know

Threatened or suggested your credit would be damaged
Company Response: Closed with explanation

Timely Response

2019-10-17

Groveland, FL

Written notification about debt

Debt collection: Other debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-10-16

FL

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Complaint: Creditor has not provided verification of this debt including evidence that I owe this debt. On XX/XX/2019 I requested a formula verification of this debt as a key details were missing from the creditors response.. Specifically, I would like information Showing that I am legally responsible for this debt as I never had an account with the original. I have received no further information on this collection and it is still on my credit report..
Company Response: Closed with explanation

Timely Response

2019-10-16

Eller, NC

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened or suggested your credit would be damaged
Company Response: Closed with explanation

Timely Response

2019-10-16

Canyon Cntry, CA

Written notification about debt

Debt collection: Credit card debt

Didn't receive notice of right to dispute
Company Response: Closed with non-monetary relief

Timely Response

2019-10-15

Harvey, LA

Problems at the end of the loan or lease

Vehicle loan or lease: Loan

Problem while selling or giving up the vehicle
Company Response: Closed with explanation

Timely Response

2019-10-15

Long Beach, CA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was paid
Complaint: Midland Credit Mgt calls my place of employment daily. They've called my place of employment : XX/XX/XXXX at XXXX XXXX pst XX/XX/XXXX at XXXX XXXX PST XX/XX/XXXX at XXXX XXXX PST
Company Response: Closed with non-monetary relief

Timely Response

2019-10-15

Hilshire Village, TX

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Company Response: Closed with monetary relief

Timely Response

2019-10-15

Quartzsite, AZ

Took or threatened to take negative or legal action

Debt collection: I do not know

Threatened to sue you for very old debt
Complaint: The amount is XXXX This company calls my work phone daily very rude and harassing me.This company has threatened me to take me to court and again garnish my wages. This daily harassment has caused an increase in my anxiety at which I am now taking medications to help me to manage the symptoms of anxiety. They have also hit my credit report over and over. Very rude people
Company Response: Closed with non-monetary relief

Timely Response

2019-10-15

Nyc, NY

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt is not yours
Complaint: In the middle of XX/XX/2019, I got a letter saying I owe credit card debt by the XXXX XXXX XXXX in California. This was a XXXX account ( from XXXX ) in the amount of over {$5000.00}. The company that holds the debt is Midland Funding LLC from XXXX. XXXX. I responded by email asking for information regarding debt. I received it later in the month and found it not to be me. I contacted by phone and, told them it was not me and, it was mistaken identity ( different middle name ). Later received a summons trying to collect such debt. It was mailed in a plain envelop with no return address, delivery confirmation and, no prepaid envelop for return as per my county 's procedure in mailing summons. The first response was dated XX/XX/2019, and summons was dated XX/XX/2019. It was sent late, as I received it on XX/XX/2019. It should not have taken that long for a summons to be sent. All letters sent to me by the law firm had my name without the middle initial even though they had that information from the fore mention phone call. Moreover, the credit card bill had a different address in a different state and the middle initial, both are not my own. They are suing in the wrong state. I have now filed such complaint because of all these transgressions.
Company Response: Closed with explanation

Timely Response

2019-10-15

Boston, MA

Written notification about debt

Debt collection: Credit card debt

Didn't receive enough information to verify debt
Company Response: Closed with non-monetary relief

Timely Response

2019-10-14

Lake Ridge, VA

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-10-14

Columbia, SC

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Complaint: 3rd REQUEST : I am a victim of identity theft and this debt does not belong to me. Please see the identity theft report and legal affidavit attached.
Company Response: Closed with non-monetary relief

Timely Response

2019-10-14

Bedford Heights, OH

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Old information reappears or never goes away
Complaint: The Midland Credit account was removed from my XXXX record because it was determined to be too old. Only days later it appears on my XXXX record. How is this possible. The actual date on the account closure was XX/XX/XXXX, not XX/XX/XXXX.
Company Response: Closed with explanation

Timely Response

2019-10-14

Lowell, AR

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Public record information inaccurate
Complaint: IN XXXX MIDLAND FUNDING HAD BEEN FALSIFYING LAWSUIT AND FINALLY ILLEGAL JUDGEMENTS WHICH WAS NSERTED IN TO MY XXXX CREDIT REPORTS SEVERAL TIMES.AND RE-INSERTRD TWICE.
Company Response: Closed with explanation

Timely Response


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