ENCORE CAPITAL GROUP INC.

Consumer Complaints

There are over 12398 complaints on file for ENCORE CAPITAL GROUP INC.. Dated between 2019-12-02 and 2013-07-18.

Complaints by Product

Debt collection - Credit card3590
Debt collection - I do not know3079
Debt collection - Credit card debt2480
Debt collection - Other (i.e. phone, health club, etc.)1586
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting540
Debt collection - Other debt438
Credit card - 178
Credit reporting - 107
Consumer Loan - Installment loan73
Debt collection - Medical45
Credit card or prepaid card - General-purpose credit card or charge card44
Debt collection - Medical debt36
Debt collection - Auto32
Debt collection - Payday loan20
Debt collection - Payday loan debt19
Credit card or prepaid card - Store credit card16
Bank account or service - Other bank product/service15
Debt collection - Mortgage14
Debt collection - Non-federal student loan13

Latest Complaints

2019-12-02

Arco, CA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-12-02

Berkeley, NJ

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened to arrest you or take you to jail if you do not pay
Company Response: Closed with explanation

Timely Response

2019-11-30

Myrtle Beach, SC

Written notification about debt

Debt collection: I do not know

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-11-30

Montgomery, AL

Attempts to collect debt not owed

Debt collection: Other debt

Debt was result of identity theft
Company Response: Closed with explanation

Timely Response

2019-11-30

Oxford, GA

Attempts to collect debt not owed

Debt collection: I do not know

Debt was result of identity theft
Company Response: Closed with non-monetary relief

Timely Response

2019-11-29

Moapa, NV

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Threatened to sue you for very old debt
Company Response: Closed with explanation

Timely Response

2019-11-29

Clayton, MO

False statements or representation

Debt collection: Other debt

Attempted to collect wrong amount
Company Response: Closed with explanation

Timely Response

2019-11-29

Portland, ME

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: In progress

Timely Response

2019-11-28

Ridley Park, PA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: Closed with non-monetary relief

Timely Response

2019-11-28

Chambersburg, PA

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was paid
Company Response: Closed with explanation

Timely Response

2019-11-27

MI

Communication tactics

Debt collection: I do not know

You told them to stop contacting you, but they keep trying
Company Response: In progress

Timely Response

2019-11-27

Santa Monica, CA

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Company Response: Closed with non-monetary relief

Timely Response

2019-11-26

Cary, NC

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-11-26

Peabody, MA

Took or threatened to take negative or legal action

Debt collection: Credit card debt

Sued you without properly notifying you of lawsuit
Company Response: Closed with explanation

Timely Response

2019-11-26

Hollywood, FL

Written notification about debt

Debt collection: Credit card debt

Didn't receive enough information to verify debt
Company Response: Closed with explanation

Timely Response

2019-11-26

El Paso, TX

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-11-26

N Haven, CT

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with explanation

Timely Response

2019-11-26

Plymouth, FL

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: Closed with non-monetary relief

Timely Response

2019-11-26

Plymouth, FL

Attempts to collect debt not owed

Debt collection: Credit card debt

Debt was result of identity theft
Company Response: Closed with non-monetary relief

Timely Response

2019-11-26

Oxford, GA

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account status incorrect
Company Response: Closed with explanation

Timely Response

2019-11-25

Pittsburg, TX

Attempts to collect debt not owed

Debt collection: I do not know

Debt is not yours
Company Response: Closed with non-monetary relief

Timely Response

2019-11-25

Santa Rsa Bch, FL

Took or threatened to take negative or legal action

Debt collection: I do not know

Sued you without properly notifying you of lawsuit
Company Response: In progress

Timely Response

2019-11-25

Winton, CA

Written notification about debt

Debt collection: Credit card debt

Didn't receive notice of right to dispute
Company Response: In progress

Timely Response

2019-11-25

Edenton, NC

Incorrect information on your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Account information incorrect
Company Response: Closed with explanation

Timely Response

2019-11-25

Bozeman, MT

Communication tactics

Debt collection: Credit card debt

Frequent or repeated calls
Company Response: Closed with explanation

Timely Response



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