ENCORE CAPITAL GROUP INC.

Consumer Complaints

There are over 12398 complaints on file for ENCORE CAPITAL GROUP INC.. Dated between 2019-12-02 and 2013-07-18.

Complaints Page 470

2013-11-17

Greensboro, NC

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-11-17

Royal Oak, MI

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-16

Sacramento, CA

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2013-11-16

Fontanelle, IA

Communication tactics

Debt collection: I do not know

Threatened to take legal action
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-16

Del Rey Oaks, CA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-11-16

Front Royal, VA

Communication tactics

Debt collection: I do not know

Used obscene/profane/abusive language
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-16

New Orleans, LA

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-15

Martinsville, VA

Disclosure verification of debt

Debt collection: I do not know

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-15

Irvine, CA

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-15

Natrona Hts, PA

Communication tactics

Debt collection: Medical

Frequent or repeated calls
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-11-15

Antioch, CA

Improper contact or sharing of info

Debt collection: Credit card

Contacted employer after asked not to
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2013-11-15

Green Valley, AZ

Communication tactics

Debt collection: Credit card

Called after sent written cease of comm
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-15

Alts De Bayamon, PR

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-15

Bohemia, NY

Communication tactics

Debt collection: I do not know

Used obscene/profane/abusive language
Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-11-15

Fort Mill, SC

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-15

Torrance, CA

Cont'd attempts collect debt not owed

Debt collection: Mortgage

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-14

Plano, TX

False statements or representation

Debt collection: Credit card

Indicated shouldn't respond to lawsuit
Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-11-14

Randolph, MN

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt was paid
Company Response: Closed with explanation

Disputed: Yes Timely Response

2013-11-14

Lb, CA

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-14

Leon Valley, TX

False statements or representation

Debt collection: Credit card

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-14

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-14

Mableton, GA

Disclosure verification of debt

Debt collection: Credit card

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-14

Alden Manor, NY

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-14

Palm Desert, CA

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not disclosed as an attempt to collect
Company Response: Closed with explanation

Disputed: No Timely Response

2013-11-14

Troy, NY

Taking/threatening an illegal action

Debt collection: Credit card

Threatened to sue on too old debt
Company Response: Closed with explanation

Disputed: No Timely Response


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