ENCORE CAPITAL GROUP INC.

Consumer Complaints

There are over 12398 complaints on file for ENCORE CAPITAL GROUP INC.. Dated between 2019-12-02 and 2013-07-18.

Complaints Page 427

2014-04-02

Moore, OK

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt resulted from identity theft
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-02

Green Valley, AZ

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-04-02

Lowell, AR

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Frequent or repeated calls
Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2014-04-02

Schaumburg, IL

Communication tactics

Debt collection: Credit card

Used obscene/profane/abusive language
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-02

Glendale Heights, IL

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-02

Tampa, FL

Disclosure verification of debt

Debt collection: Credit card

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-01

Santee, CA

Communication tactics

Debt collection: I do not know

Called outside of 8am-9pm
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-04-01

Toppenish, WA

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt was discharged in bankruptcy
Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2014-04-01

Austin, TX

Communication tactics

Debt collection: I do not know

Called outside of 8am-9pm
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-04-01

Chicago, IL

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-01

Peabody, MA

Improper contact or sharing of info

Debt collection: I do not know

Contacted me after I asked not to
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-04-01

Gilroy, CA

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-04-01

South Lyon, MI

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-01

Harsens Is, MI

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2014-04-01

Pgh, PA

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-31

Mount Olive, OH

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-31

Burlington, WI

Taking/threatening an illegal action

Debt collection: Other (i.e. phone, health club, etc.)

Sued where didn't live/sign for debt
Company Response: Closed with explanation

Disputed: Yes Timely Response

2014-03-31

Albion, NY

Billing disputes

Credit card:


Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-31

Arden Hills, MN

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-31

East Elmhurst, NY

Communication tactics

Debt collection: Credit card

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-31

Powell, TN

Communication tactics

Debt collection: I do not know

Frequent or repeated calls
Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2014-03-30

Shiloh, PA

False statements or representation

Debt collection: Other (i.e. phone, health club, etc.)

Attempted to collect wrong amount
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-30

Allingtown, CT

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt was discharged in bankruptcy
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-30

Denver, CO

Cont'd attempts collect debt not owed

Debt collection: Credit card

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2014-03-30

Hillsboro, NC

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response


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