Diversified Consultants, Inc

2015-11-20

Shreveport, LA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-11-20

Wallington, NJ

Improper contact or sharing of info

Debt collection: Other (i.e. phone, health club, etc.)

Contacted me after I asked not to
Complaint: This collection agency, who had failed to respond to my 2014 debt validation request ( which they acknowledged receipt of, copy attached ), and stopped contacting me for 1 year ... Then, 1 year later, still without responding, they " transferred my file '' debt to another collection agency ( from Diversified Consultants to Diversified XXXX ), WITHOUT notifying the predecessor collection agency, that they received and did not respond to, a validation request. This is obviously illegal ( and an EVEN MORE EGREGIOUS violation if " Diversified Consultants '' and " Diversified XXXX '' are related entities ). A debt collection agency can not " transfer '' a file to other agencies after failing to respond to a validation request ... and start contacting the consumer again, forcing the consumer to respond to MULTIPLE debt collection agencies about a SINGLE alleged debt that is invalid. Instead of responding to debt validation letters, this agency just " transfers '' the file to another company, and resumes collection activity to fully circumvent the federal law requiring that collection activity STOP UNTIL the requested validation information is provided.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-11-20

Itasca, IL

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Complaint: On XXXX I was contacted by diversified consultants inc. they related that I had a collection account and offered a settlement of {$150.00}. I accepted and paid that amount. I never received or asked for a receipt as I trusted that this was paid. Now I am getting charged the amount that was waived in the settlement and that amount is in collections. DCI refuses to provide me with a receipt or documentation showing my payment.
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-11-20

Holdingford, MN

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-19

Wichita, KS

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-11-19

Houston, TX

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-18

Indianapolis, IN

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Frequent or repeated calls
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-18

Chicago, IL

Improper contact or sharing of info

Debt collection: Other (i.e. phone, health club, etc.)

Talked to a third party about my debt
Complaint: This account was removed from all XXXX reporting agencies by your agency help me in the pass. and every year its put on my credit report every year and it has been removed 3 times
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-16

Randolph, MN

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-16

Valparaiso, IN

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-14

GA

Communication tactics

Debt collection: Other (i.e. phone, health club, etc.)

Called outside of 8am-9pm
Complaint: This phone bill was canceled, I instructed the phone carrier to cut the phone off because it would not be in use anymore, the rep said that they could close it out as long as the bill was paid or had XXXX balance. It was never closed, so the next month bill accumulated.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-12

Eden Prairie, MN

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-12

Bedford, TX

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-11

WI

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Complaint: We lost our home ( of almost 14 years ) to foreclosure XX/XX/XXXX called XXXX ( to whom we had been a loyal customers since XX/XX/XXXX!!!! ) to cancel our cable since we no longer had a HOME ( we were actually homeless XXXX, until my in-laws took us in )!!!!! We returned all there equipment & all of a sudden 6 months later they send us a almost {$700.00} bill to which half of that was the equipment we had already sent back over a year ago!!!!! First we lose our home to XXXX mortgage ( yes XXXX the big banks bailed out by our government promising not to foreclose on homeowners, what caring people they are NOT ) then XXXX is trying to ruin our credit for money we do not owe them!!!! Our XXXX dog XXXX is buried on our farm along with our XXXX cat XXXX!!! Was it not enough the home my husband & I planned on growing old in, the home the bank wanted us to pay {$160000.00}. But instead of working with us they foreclosed & turned around & sold it XXXX what a slap in the face!!!! The hardest thing was my children lost there childhood home they grew up in, as far as I am concerned these big banks are criminals right along with XXXX!!!! So here we are starting all over again. I will be turning XXXX years old my next birthday!!!! I will be a senior citizen starting all over how do we recover from that? What do they think this does to a persons mental state of mind!!!! Treating people like we are nothing more than a piece of garbage & not just taking our homes but taking our pride & self worth from us!!!! Not XXXX these banks was held accountable for what they have done to us, as well as many other home owners!!! But no they just let these banks get away with it!!!!!
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-11

Lk Buena Vis, FL

Cont'd attempts collect debt not owed

Debt collection: I do not know

Debt resulted from identity theft
Complaint: I am putting a complaint on Diversified Consultants because they are reporting a collection with XXXX that was a result of Idenity theft. I have attempted to resolve the matter with them and sent them in my police report which I am going to attach to this complaint as well. But they have continued to try to collect on an Identity theft Account.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-07

Cheverly, MD

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Complaint: -On XX/XX/XXXX a bill was sent to me from XXXX in regards to a debt owed to XXXX in the amount of {$840.00} which should have included the amount owed for a phone and the last phone bill. -On XX/XX/XXXX a bill was sent to me from Receivables XXXX XXXX, XXXX XXXX regards to that same debt, but stating that I owed {$1600.00}. -On XX/XX/XXXX I sent a fax to the Escalations Dept. at XXXX XXXX XXXX, XXXX requesting validation and explanation of the increase from the original debt amount. I mentioned that I 'd spoken with a representative from XXXX who told me that additional charges were added to the account in XXXX and XX/XX/XXXX. At that time my account was closed and I had entered a contract with a new cellular phone carrier in XX/XX/XXXX. -On XX/XX/XXXX, Receivables XXXX XXXX, XXXX XXXX me a T-Mobile statement as validation of debt, but did not explain why the additional charges were added to an account that should have been closed in XXXX. -On XX/XX/XXXX, I sent a letter to Receivables XXXX XXXX, XXXX in response to the statement inquiring about the charges that were very confusing to me. -On XX/XX/XXXX I received a statement from Diversified Consultants, Inc. regarding the said amount due to XXXX. -On XX/XX/XXXX sent a letter to Diversified Consultants , Inc. inquiring about the explanation of the debt owed to XXXX. -On XX/XX/XXXX I drafted a subsequent letter to send Diversified Consultants , Inc. regarding their lack of response and explanation of the debt owed to XXXX. I am not comfortable paying for charges that I 'm not sure are accurate. Thanks so much for your time and attention to this matter.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-06

Heidelberg, MN

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Right to dispute notice not received
Company Response: Closed with explanation

Disputed: Yes Timely Response

2015-11-06

Hilliard, OH

Incorrect information on credit report

Credit reporting:

Account status
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-04

Glendora, CA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-04

Bethesda, MD

Disclosure verification of debt

Debt collection: Other (i.e. phone, health club, etc.)

Not given enough info to verify debt
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-03

San Gabriel, CA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt resulted from identity theft
Complaint: On XXXX XXXX, 2015, I received my free updated " XXXX '' credit report. After reviewing it for accuracy, I noticed a " negative credit entry '' remark that I owe " XXXX '' approximately $ XXXX since " XXXX 2015. " I 've had " XXXX XXXX XXXX '' for the last 18 years. I 've never had " XXXX. " So I called up this " debt collector '' named " Diversified Consultants '' at XXXX as listed on my " XXXX '' credit report. All they said was " Pay if off, and then we 'll take it off your credit report. " I told them it was n't my debt, that I 'm a victim of " Identity Theft. " They just then " hung up '' on me!
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-02

Decker Pr, TX

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt was paid
Company Response: Closed with explanation

Disputed: No Timely Response

2015-11-02

Northbush, NY

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Complaint: I called Diversified Collections XXXX XXXX XXXX XXXX XXXX, FL XXXX ( XXXX ) XXXX. On XX/XX/XXXX at XXXX and spoke with XXXX badge number XXXX. I explained to him I do not owe this debt and now they have purchased the debit and it is on my credit report again from the last collections agency that reported I owned this credit and I do not. As the last collection agency XXXX XXXX XXXX XXXX XXXX on XX/XX/XXXX respond to my compliant I do not owe this monies and it was removed. Now again here we are I have spoken with XXXX they have no idea why they have this debt it was cleared up in XX/XX/XXXX. Then XXXX gave me a phone number that the account is associated with and I do n't or do not know whose number that is with. I want this removed from my credit reports immediately. There is a law in NY state that credit can not just be placed on someones credit report without first contacting them. I want Diversified to not sell off this account to another company so I do not have to go through this again. XXXX has ackowledge I do n't owe this monies and so did the last collection agency. A letter of apology is in order also. I want a letter stating that this was a mistake on there part so if it comes up again I have proof.
Company Response: Closed with explanation

Disputed: No Timely Response

2015-10-31

Denver, CO

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: No Timely Response

2015-10-30

Menifee, CA

Cont'd attempts collect debt not owed

Debt collection: Other (i.e. phone, health club, etc.)

Debt is not mine
Company Response: Closed with explanation

Disputed: Yes Timely Response