Comerica

Consumer Complaints

There are over 2601 complaints on file for Comerica. Dated between 2019-11-29 and 2011-12-13.

Complaints Page 22

2019-04-19

Argo, IL

Unexpected or other fees

Credit card or prepaid card: Government benefit card


Company Response: Closed with explanation

Timely Response

2019-04-18

Athens, GA

Unexpected or other fees

Credit card or prepaid card: Government benefit card


Company Response: Closed with explanation

Timely Response

2019-04-18

Managing an account

Checking or savings account: Other banking product or service

Deposits and withdrawals
Company Response: Closed with explanation

Timely Response

2019-04-17

Cincinnati, OH

Problem with a purchase shown on your statement

Credit card or prepaid card: General-purpose credit card or charge card

Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Closed with monetary relief

Timely Response

2019-04-17

Jacksonville, FL

Problem getting a card or closing an account

Credit card or prepaid card: Government benefit card

Trouble closing card
Company Response: Closed with explanation

Timely Response

2019-04-17

Jacksonville, FL

Problem with a purchase or transfer

Credit card or prepaid card: Government benefit card

Charged for a purchase or transfer you did not make with the card
Company Response: Closed with explanation

Timely Response

2019-04-16

San Diego, CA

Managing an account

Checking or savings account: Checking account

Problem using a debit or ATM card
Company Response: Closed with explanation

Timely Response

2019-04-16

WI

Problem with a company's investigation into an existing issue

Credit reporting, credit repair services, or other personal consumer reports: Other personal consumer report

Was not notified of investigation status or results
Complaint: I called the FDIC to find out where I could go to complain about this issue. XXXX XXXX XXXX in MN, or the Senior President XXXX XXXX in MI is not taking care of this scandal. It started with a California attorney XXXX XXXX XXXX- who is a Kid sibling - of friends from XXXX during the college days of my brother XXXX XXXX XXXX ( and his first wife XXXX ) -also in California that conspired together to take advantage of my Hospice father XXXX XXXX XXXX of WISCONSIN- who has XXXX 's - which makes him XXXX and believe things that were not true. XXXX XXXX from XXXX kept in touch with my brother constantly to 'advise him ' how to take everything from my parents XXXX XXXX dollar estate and to keep everything for himself- INCLUDING the separate codicil my mom revised in XXXX leaving all her jewelry and specified items from the lake house that I never received. XXXX XXXX of California kept in contact with my brother via a fake email address XXXX. I have witnesses that stated my father didn't know what he was signing and dropped the pen 5 or 6 times while signing his name. The attorney in Wisconsin XXXX XXXX - also found a document that my father signed years ago ( when his arm was broken ) so they could show his signature was always shaky and hard to read in case they were questioned later. Then XXXX and XXXX put my father on a plane to California they had him sign a new will leaving everything to XXXX and his new wife XXXX XXXX ( which has several alias birthdays - so I don't know which one is actually true ). I did NOT receive any of my mother 's jewelry she left me except her wedding ring ( which I have witnesses XXXX XXXX ( XXXX ) did everything she could to get that too. They also took all of the items on page # 2 left to me- XXXX received a summons from WISCONSIN court about the codicil but only filed page 1 of 2 pages as he had emails stating he took those items. Then he had his Attorney XXXX XXXX attempt to get me to sign a paper saying that a bunch of broken JUNK jewelry was diamonds and rubys- when I wouldn't sign it - the attorney ASSAULTED me! I can't get any money out of these people- plus, they are either trying to FORCE me to put my three personal real estate properties in the " trust name ' so they can not only steal everything due me by my parents -but also the real estate I owned as well. XXXX XXXX XXXX in MN ( XXXX XXXX ) makes written promises to PAY-= but, then fails to make payments - causing my residence at the time in XXXX to go into foreclosure. In fact not only did XXXX XXXX not pay my attorney his balance causing not only my house to be foreclosure- but, I believe she had something to do with making false statement to have my house 'condemned ' as it was just listed for sale for {$170000.00} by MLS listing months before so XXXX, XXXX XXXX XXXX could go in there and cut my water line forcing me from my house. I have proof of everything I stated - and I can't get justice in CALIFORNIA courts- as my brothers attorney friend kept canceling every single court date I had, removed papers from the file, and even had my brother contact every single large law firm in XXXX XXXX area to cause " conflict of interest " - as even that XXXX already had an attorney and didn't hire these firms - I couldn't hire them either. When I did find ONE attorney XXXX XXXX to go to California court for me AND fight my foreclosure ( or at least get XXXX XXXX to render the {$14000.00} to stop the foreclosure she promised to pay - but didn't ) This issue is still going on today as the INDEPENDENT MORTGAGE REVIEW sided with me and told XXXX to make me whole for the 'illegal foreclosure '. I've made complaints to the TEXAS DEPT OF BANKING in XXXX which XXXX XXXX in court of CA stated she was able to render any payments confirmed by XXXX XXXX of MI - but, that was short lived. I have enclosed documents where XXXX promised {$3000.00} a month payments but only put {$600.00}. in my account - then XXXX she sent me a notice to discontinue every payment unless I provide more documents ( contrary to what she said in court ) I sent those documents as well CERTIFIED ( enclosed ) but still she stopped any payments to me - foreclosing my house. The recent 3 documents complaints sent to Texas Dept of banking were stopped and thrown out by XXXX XXXX XXXX - which I feel just had a conflict of interest., but, the claims were never passed on or heard - one being when I received a collection notice from a credit card company NOW suing me for {$3800.00} for money XXXX XXXX 'said ' she paid- but, she just changed the card billing address to HER address so I wouldn't know she never paid it. Then XXXX XXXX- I sent another complaint, and XX/XX/XXXX another - all intercepted by XXXX XXXX XXXX of the Texas Dept of Banking . I also sent complaints to XXXX XXXX about the lie she submitted in XXXX - but, she just ignores me as well. I really would like a full investigation as I suspect Embezzlement or conspiracy with my brothers attorney friend XXXX XXXX that was practicing law in Wisconsin where he isn't licensed in order to get my dad to go to California as a resident so I had to hire THREE attorneys in three different states to get justice for the missing jewelry and items mom left me - and for taking advantage of my father to steal the entire estate for themselves.
Company Response: Closed with explanation

Timely Response

2019-04-16

Broadway Manchester, CA

Managing an account

Checking or savings account: Checking account

Problem using a debit or ATM card
Company Response: Closed with monetary relief

Timely Response

2019-04-16

RI

Problem with a purchase or transfer

Credit card or prepaid card: Government benefit card

Charged for a purchase or transfer you did not make with the card
Complaint: On XX/XX/2019, I received my monthly SSI deposit to my Direct Express debit card. I happened to be up around midnight and saw the deposit appear. A few minutes later I saw mysterious charges being made which I will outline below. P.S. I live in Rhode Island and was no where near Florida : XX/XX/2019 Deposit from SSA - {$2300.00} -- -- -- -- Fraudulent withdrawals and purchases : XX/XX/2019 XXXX XXXX FL - ATM {$1000.00}, XX/XX/2019 XXXX XXXX FL - ATM {$500.00}, XX/XX/2019 XXXX XXXX FL - ATM {$.00}, XX/XX/2019 XXXX XXXX FL - ATM {$23.00}, XX/XX/2019 XXXX XXXX FL - ATM {$.00}, XX/XX/2019 XXXX, XXXX, FL {$500.00}, XX/XX/2019 XXXX, XXXX, FL {$360.00}, XX/XX/2019 XXXX XXXX FL - ATM {$80.00}, XX/XX/2019 XXXX XXXX XXXX FL {$3.00}, There are no other purchases/withdrawals made in Florida as I closed the card IMMEDIATELY upon watching the account get drained. All other charges on my card are mine. I just noticed the XX/XX/XXXXcharges - apparently, whomever did this made these purchases a few minutes prior to the XX/XX/2019 monthly deposit. I have NEVER given my card or card number to anyone in FL. I don't know anyone!! These charges are so clearly fraudulent and it is extremely upsetting that this situation remains unresolved. I've had to take a loan from my bank to pay my rent, my bills, food, etc. SSI is my only income. I have XXXX XXXX and am unable to work. I pray this can be resolved.
Company Response: Closed with monetary relief

Timely Response

2019-04-15

Managing an account

Checking or savings account: Checking account

Problem using a debit or ATM card
Company Response: Closed with explanation

Timely Response

2019-04-12

Problem getting a card or closing an account

Credit card or prepaid card: Government benefit card

Trouble getting, activating, or registering a card
Company Response: Closed with monetary relief

Timely Response

2019-04-12

Trouble using the card

Credit card or prepaid card: Government benefit card

Trouble using the card to spend money in a store or online
Company Response: Closed with explanation

Timely Response

2019-04-10

Cole Spur, AR

Problem with a purchase or transfer

Credit card or prepaid card: General-purpose prepaid card

Charged for a purchase or transfer you did not make with the card
Company Response: Closed with monetary relief

Timely Response

2019-04-10

Des Moines, IA

Trouble using the card

Credit card or prepaid card: Government benefit card

Trouble using the card to spend money in a store or online
Company Response: Closed with explanation

Timely Response

2019-04-04

Roulette, PA

Managing an account

Checking or savings account: Other banking product or service

Deposits and withdrawals
Company Response: Closed with explanation

Timely Response

2019-04-04

Problem with a purchase or transfer

Credit card or prepaid card: Government benefit card

Card company isn't resolving a dispute about a purchase or transfer
Company Response: Closed with explanation

Timely Response

2019-04-04

Lake La, CA

Problem with a purchase or transfer

Credit card or prepaid card: Government benefit card

Charged for a purchase or transfer you did not make with the card
Company Response: Closed with explanation

Timely Response

2019-04-04

Naperville, IL

Problem with a lender or other company charging your account

Checking or savings account: Other banking product or service

Transaction was not authorized
Company Response: Closed with explanation

Timely Response

2019-04-04

Jupiter, FL

Problem with a purchase or transfer

Credit card or prepaid card: Government benefit card

Charged for a purchase or transfer you did not make with the card
Complaint: XX/XX/19 I tried to make a XXXX dollar purchase but to my surprise, my minor childs government issued XXXX XXXX COMERICA BANK debit card benefits account declined. I immediately went online as I usually would to check the balance and discovered the balance was about 5.62. I immediately called the card service to let them know that someone had taken thousands of dollars from the account without my knowledge or consent. XXXX to be exact in UNAUTHORIZED transactions at several different locations in XXXX and XXXX, Florida. My card was in my possession the whole time, Never lost or stolen and NOONE other than myself has access to the account or pin number. After about 15 days of investigation XXXX XXXX closed the case and claims there was conflicting information in what I gave them and what they investigated. They said I had called from my phone number and address to check the balance before the fraudulent activity began, however, I MADE NO SUCH CALLS. I get access to that information ONLINE. They said someone with my same last name tried calling in aswell, however, I don't know anyone or have anyone in my family with that persons name. Because of these events I have discovered that someone has stolen my identity and is perpetrating to be a member of my family. I've sent in my phone bill to show that I made No Calls to check the balance on XX/XX/2019 like their records suggest. XXXX XXXX level 2 fraud employees are very short and vague in helping and have told me the case is in fair hearing and that it could take hours or YEARS for this to be resolved. In fact, " no time frame '' is what they are saying consistently. They will not return escalation call request or allow me to speak with the investigators. XXXX XXXX never issued a provisional credit even though I complied with their requests. I've filed police reports in both locations where the fraud accured and filed an identity theft report with The FTC. Please help me get these funds back as they are benefits for my XXXX year old child that has special needs. No one other than myself should have ANY access to these funds. HELP
Company Response: Closed with monetary relief

Timely Response

2019-04-03

Ivalee, AL

Trouble using the card

Credit card or prepaid card: Government benefit card

Problem with direct deposit
Company Response: Closed with monetary relief

Timely Response

2019-04-03

Problem with a purchase or transfer

Credit card or prepaid card: General-purpose prepaid card

Charged for a purchase or transfer you did not make with the card
Company Response: Closed with explanation

Timely Response

2019-04-03

Staten Island, NY

Improper use of your report

Credit reporting, credit repair services, or other personal consumer reports: Credit reporting

Credit inquiries on your report that you don't recognize
Complaint: I do not give any permeation to this company to check my credit reports and i never apply for anything with this company
Company Response: Closed with explanation

Timely Response

2019-04-03

Ft Lauderdale, FL

Unexpected or other fees

Credit card or prepaid card: Government benefit card


Complaint: My XXXX CARD WHICH I GET MY SOCIAL SECURITY CHECKS DEPOSIT WAS HACKED AND CHARGE WITH XXXX XXXX WHICH IS BASED IN XXXX, I REPORTED IT TO XXXX CUSTOMER SERVICE AND GOT THE COLD SHOULDER, WHICH {$760.00} WAS HACKED FROM MY ACCOUNT.I EXPLAINED THE URGENCY I HAD TO PAY MY RENT AND IT WAS A COMPLETE BLOWING UP MY NOSE KIND OF FEELING, ANY ASSISTANCE I CAN GET WILL BE APPRECIATED.
Company Response: Closed with monetary relief

Timely Response

2019-04-03

CA

Problem with a purchase or transfer

Credit card or prepaid card: Government benefit card

Card company isn't resolving a dispute about a purchase or transfer
Complaint: I noticed a fraudulant charge to a company i do not know of : ( XXXX ) of {$4.00} on XX/XX/19 and again of {$92.00} on XX/XX/19. I filed disputes and XXXX XXXX refunded the {$4.00}, but refused to refund the {$92.00}! They are from same company. I was given the runaround, lied to, hung up on, and completely been ignored. I was put on hold for over 65 minutes twice. They are unprofessional to say the least. I am still waiting for the paperwork they supposedly sent me. I called the compang i found online with the name on my charges and the phone numbers arent working. I am XXXX and need every penny, but they took it from me. Please help me recover my funds and make sure they cant do this again. Thanks, XXXX XXXX
Company Response: Closed with monetary relief

Timely Response


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