CITIBANK, N.A.
Consumer Complaints
There are over 53324 complaints on file for CITIBANK, N.A.. Dated between 2019-12-12 and 2011-12-01.
Complaints Page 705
2017-06-10
San Diego, CA
False statements or representation
Debt collection: Credit card debt
Attempted to collect wrong amount
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
South Gate, CA
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Problem with fees
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief
2017-06-09
Manhattan, NY
Struggling to pay mortgage
Mortgage: Conventional home mortgage
Complaint: This is to document CITIBANK ( mortgage servicer ) and XXXX XXXX XXXX XXXX As Trustee For XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX are acting in BAD FAITH in negotiating remodification with us.
<P/> NEW EXAMPLE of BAD FAITH and BAD POLICY AIMED to guarantee foreclosure by CITIBANK and XXXX XXXX . <P/> As of XXXX XXXX XXXX al l pertinent information CITIBANK required to send our file to underwriting was sent via email. In return, twice via email, on XXXX XXXX XXXX a nd again on XXXX XXXX XXXX we were told by our Mortgage Supervisor at CITIBANK, XXXX XXXX that if any new document was needed by underwriting we would be informed. <P/> On XXXX XXXX XXXX we were informed via email that CITIBANK did need an additional document. <P/> HOWEVER, on XXXX XXXX XXXX we receive d 7 l etters from CITIBANK and XXXX XXXX lawyers that our apartment was put into directly to auction/sale. The letter was dated XXXX XXXX XXXX . <P/> This illustrates th at CITIBANK NEV ER intended to give us ample warning or time to comply. INSTEAD, without a Letter of Denial or any communication ( in a timely manner BEFORE THE FACT ), that would allow us to comply, CITIBANK proc eeded to auction/sale. <P/> NOTE : XXXX XXXX , our Mortgage Support Specialists is either away for illness or on vacation and is impossible to get in touch with as is par for the course with CITIBANK specialists who claim to be there to help but are rarely available and in this case, DID NOT inform us in a TIMELY manner that the bank needed a document. <P/> On XX/XX/XXXX , we spoke to one of XXXX XXXX supervisors, XXXX , and were told that the steps mentioned above were, in fact, CITIBANK POLICY . <P/> That mean that CITIBANK POLICY of informing consumers that a document is needed for underwriting AFTER THE FACT and proceeding directly to auction DEPRIVES the consumer of ANY ability or chance to comply. It is BAD FAITH policy and proves that CITIBANK and XXXX XXXX have no intention of honest negotiation. Absent their directives/instructions, we can not know what forms are needed for underwriting unless we are informed in a way that gives us a chance to provide them before they proceed to sale. <P/> This so-calle d POLICY not only sets the consumer up for failure as a matter of course, also seems designed to add tremendous stress to an already stressful situation. This POLICY i s designed to proceed directly to auction. <P/> The requested documents were duly sent to Citibank on XX/XX/XXXX . <P/> NOTE : We WANT and are ready to remodify our mortgage to stay in our home. We can not do this if CITIBANKS POLICY is s et against the consumer, and whats more, that policy is based upon being dishonest. CITIBANK claims we are non-compliant by not providing the document and YET they had already put our home up for auction/sale ( XX/XX/XXXX ) BEFORE informing us that document was needed ( XX/XX/XXXX ). How could we possibly comply?
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
Detroit, MI
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Problem with fees
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief
2017-06-09
Los Angeles, CA
Opening an account
Checking or savings account: Checking account
Didn't receive terms that were advertised
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
Cascade Locks, OR
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
Tampa, FL
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Complaint: my card wasnt recieved my cards mail wallet phone was stolen while me and my employees went to XXXX i have airline tickets to prove none of us where in the country i never requested a line increase i never authorized or purchased anything and nor has my employees we where in XXXX and have proof now t here rebilling me the charges which is against the law they have violated my rights under the FCBA the card that was used was under my employee XXXX XXXX and it was aroun d 14000 in charges that arent mind
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief
2017-06-09
Everett, WA
Struggling to pay mortgage
Mortgage: VA mortgage
Complaint: I was foreclosed on in 2008 by CitiMortgage. As I foreclosed on I was under the impression that I can wait seven years for it t o drop from my credit but CitiMortgage reopened the case and withdrew their foreclosure on the home. I am now still showing as owner of the home but with a nonpayment of near ly ten years. I have tried a deed in leui but the bank sees my financials and just talks about keeping the home on top of me. The taxes alone will crush me so a deed in leui is not possible. The house is not habitable because it has sat for ten years vacant and with no upkeep. I have had three lawyers and talked to every agency known to man but they all give me the same response. I cant help you but you can call ... .. agency for help. I am trying to move on with my life but I am unable to and there is no other option but to file complaints with every agency known to man. How can a mortgage company foreclose on you and then reopen and continue to ruin your life like this is ridiculous. I am in the military so I cant exercise my right to file for bankruptcy because I will lose my job.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
East Rockaway, NY
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Information belongs to someone else
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with non-monetary relief
2017-06-09
Golden Acres, TX
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
Maple Dell, VT
Fees or interest
Credit card or prepaid card: General-purpose credit card or charge card
Problem with fees
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief
2017-06-09
Bangor, WA
Managing an account
Checking or savings account: Other banking product or service
Problem making or receiving payments
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
Hudson, NC
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Complaint: I HAVE 2 UNAUTHORIZED HARD INQUIRES by Cbna Last Reported by XXXX XXXX XXXX 2017 - XXXX XXXX XXXX XXXX. Posted on my XXXX Credit Report that are not on my XXXX Credit Report. I have not applied for any additional credit cards as I only possess one credit card the XXXX XXXX to rebuild my credit. The rest of my processes are for credit repair. Please investigate and remove thes two Hard Inquires from my XXXX Credit Report. I contacted CBNA Customer Service but obtained no satisfaction.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
Beyersville, TX
Closing your account
Credit card or prepaid card: General-purpose credit card or charge card
Can't close your account
Complaint: On X/XX/2017 I applied for a Citi Double Cash cred it card and was approved. On XX/XX/XXXX I received a voicemail from someone claiming to be the Citi fraud department stating my card had been stolen and I needed to return their call ; however, when I Googled the number that called me it said it was a scam and not to call the number back. At this point I still had not received my card or been able to activate it. I finally received my card in the mail on XX/XX/XXXX and attempted to activate it on XX/XX/XXXX . When speaking with the Citi represen tative she requested I give her my cell phone number so they could send me a text to confirm it was me ; however, she stated the text message would not go through and requested another number, I gave her my husbands cell phone number which also could not go through. At this point she requested I give her another credit card number ( 16 digit card number ) and the balance of the card, I refused to provide this information because there are many other ways to confirm someone 's identity. The representative did not give me any other options and would not get a supervisor to assist me in opening my card. I have called at least 5 times in the pa st two days to t ry and speak to someone who will assist me in opening the card and immediately closing it. Every time I call they tell me that a supervisor will call me in 24 hours ; however, it has been over 24 hours since I called and I have not received anything. It is beyond frustrating to deal with Citi and all I want to do is close the card.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
Lewisville, TX
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account information incorrect
Complaint: The original creditor i s Citi/CBNA- XXXX Store Card. T he problem i have is that they are reporting incorrect information across my credit report. I am requesting validation, made pursuant to the Fair Debt Collection Practices Act and the Fair Credit Reporting Act along with the corresponding local state laws. As of right now they are in violation. I am writing to challenge the reporting and compliance of Citi/CBNA. On the XXXX report it shows the chargeoff done in XX/XX/XXXX , on the XXXX report it show s that i was in good standing with them during that time. It also has no close date on XXXX or XXXX . No high balance recorded on XXXX or XXXX . No visible Account number, it is completely blocked out. On XXXX , it has missing information and no payment history whatsoever.The last Activity on the account is inconsistent across all three credit bureaus. I need this matter resolved.This is unacceptable. I have settled the debt with this creditior and feel this is highly unprofessional for them not to report the correct information. I reached out to them on XXXX to have the account removed due to their inconsistencies. They asked that i fax over information of my credit report. I ask they fix and validate what they have on their end or remove this account completely from my credit report. Thank You
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
Bedford Heights, OH
Trouble during payment process
Mortgage: Other type of mortgage
Company Response: Closed with explanation
2017-06-09
Queens, NY
Opening an account
Checking or savings account: Checking account
Didn't receive terms that were advertised
Complaint: I had opened up a Citi checking account in XX/XX/XXXX for a {$300.00} opening promotion. After fulfilling the terms of the promotion Citibank refuses to honor it.
<P/> The offer had the following requirements to receive the {$300.00} bonus : Open a new eligible consumer checking account in T he Citibank Account Package between X/XX/17 ? X/XX/17 a nd complete the following withi n forty-five ( 45 ) da ys of opening your account : - Make a qualifying deposit of {$15000.00} or more in new-to-Citibank funds into the new checking account or a new or existin g Citibank Savings Plus Account or Citi Savings Account ( completed on XX/XX/2017 ) - Maintain a minimum balance of {$15000.00} for thirty ( 30 ) consecutive calendar days following the date when you made your qualifying deposit. ( completed on XX/XX/2017 ) AND - Complete 1 qualifying Direct Deposit to the new checking account or make 1 or more qualifying purchase transactions with your Citibank Banking Card totaling {$250.00} or more ( completed on XXXX )
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
Nyc, NY
Closing on a mortgage
Mortgage: Home equity loan or line of credit (HELOC)
Complaint: On XXXX XXXX, XXXX, I applied for a HELOC in Citibanks XXXX XXXX XXXX XXXX XXXX branch as my third lien. Citibanks loan officer and his manager who helped me were XXXX XXXX XXXX and XXXX XXXX. Before submitting the HELOC application, I informed them that I currently have a mortgage with XXXX XXXX and a HELOC with XXXX that I signed on XXXX XXXX that has an clause that I may not close it within 3 years during the withdrawal period. That means my first HELOC with XXXX must be open for another year ( until XXXX XXXX ). If I closed it sooner, I would get charged an early termination penalty and I told them I did not want to close it early and did not want to pay an early termination penalty fee. I would use the Citibank HELOC to pay off my XXXX HELOC but keep it open with zero balance. XXXX said that he understood and not to worry about it. He said that I could keep my first HELOC with XXXX open as inactive till the end of the withdrawal period with XXXX. So, I agreed to submit the HELOC application with Citibank on XXXX/XXXX/XXXX. I filled out the application asking for {$150000.00} HELOC. XXXX submitted my application on the spot and spoke with the loan processor on the phone. The processor approved me for {$130000.00} HELOC and I accepted. Thus, we settled at {$130000.00}. After sending a lot of documents back and forth that Citibanks loan processor had requested, a month and half later I received the approval letter and loan agreement ( XXXX ) for {$75000.00} although my financial information did not change from the day I submitted my application. I wrote an email to XXXX asking why the amount was changed and he contacted the loan processor. Then, about two weeks later, the Citibank loan processor, XXXX XXXX XXXX, approved me for {$100000.00} HELOC. I agreed to it and, she sent out the updated approval letter and XXXX for {$100000.00}. In XXXX, I received the APPROVAL LETTER letter dated XXXX/XXXX/XXXX, and the three XXXX that I needed to sign and have my Co-op board sign as well. My co-op building, XXXX XXXX XXXX XXXX XXXX, requires a {$350.00} application fee for HELOCs application. I submitted the HELOC application with the {$350.00} application fee to my co-op, and I got them signed and gave the two signed XXXX to XXXX personally ( one XXXX was to be kept by the Co-op board ). This was supposedly the last step before scheduling the closing. But then, things got weirder and weirder. The loan processor, XXXX, kept asking me for more documents, one at a time, each time I followed up about my application. I had provided all the required documents that she requested prior to the issuance of the approval letter and XXXX which took about two months. A good loan processor should have looked into all the documents I had given her. If it was not sufficient, she should have requested it prior to issuing the approval letter and XXXX. However, XXXX kept requesting new documents one at a time on different days. On XXXX/XXXX/XXXX, she said the proprietary lease I had provided was missing pages. Should n't she have reviewed it when I gave it to her before the issuing approval letter or XXXX? Then, after I gave her what I had, she requested the original which I do n't have ( fast forward, she was okay with just the copy not the original ). The next day, on XXXX, she said my mortgage loan number did n't show the entire number ; It proofs that she never reviewed my documents I had submitted when she requested a few months ago. Then, on XXXX, she still said my proprietary lease was incomplete. I finally got the complete proprietary lease and sent it to XXXX. On XXXX XXXX again made another request. She asked me to sign a document allowing Citibank to request a payoff statement from XXXX and close the account. I refused to close my XXXX HELOC as I already told XXXX ( Citibanks loan processor ) and XXXX ( Citibanks loan processor manager ) the first day I applied for the HELOC. They assured me it would not be a problem and I could keep my XXXX HELOC open as inactive with zero balance. On XXXX XXXX emailed me to inform me that my HELOC application was denied. I have spent my time, energy, and frustration for more than three months to keep up with their never-ending requests and paid a {$350.00} application fee to my co-op only to be denied even after they issued the APPROVAL LETTER and XXXX. Citibank failed to disclose that I MUST pay off and close my first HELOC with XXXX. Neither the approval letter nor the loan agreement ( XXXX ) said that I must pay off and close my XXXX HELOC as one of the requirements. And, Citibank mistreated my application while finding excuses to deny my application after more than three months playing with my emotion, time, energy, and money. This is entirely unacceptable and I am completely dissatisfied with this situation. I want Citibank to at least reimburse me the HELOC application fee of {$350.00} I had paid to my XXXX.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
Chapel Hill, NC
Getting a credit card
Credit card or prepaid card: General-purpose credit card or charge card
Application denied
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
Scottsdale, AZ
Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Account status incorrect
Complaint: XX/XX/XXXX - XXXX reported me being late 30 days for a payment that they had extended to the end of my loan due to the settlement I was going through with XXXX XXXX XXXX XXXX.
<P/> XX/XX/XXXX XXXX reports FICO score dropped XXXX points same day as XXXX 30 day late report hit the bureau.
<P/> XX/XX/XXXX XXXX Credit Limit decrease ( never been late or slow on any payments and paid more than minimum amount ) XX/XX/XXXX XXXX XXXX XXXX XXXX Credit Limit Decrease ( never been late or slow on any payments and paid more than minimum amount ) XX/XX/XXXX CBNA Credit Limit Decrease ( never been late or slow on any payments and paid more than minimum amount ) You see the affects of have a company 's false report affect someones accounts. I have never had any kind of late payment, slow payment, or missed payment on any account I have.
<P/>
Why are companies not being held accountable. They should be fined if they falsely report information and damage consumers credit. I now can not get my credit lines put back to where they are so it puts my utilization through the roof.
<P/>
Please help me. I do n't have money to go and hire a credit lawyer or anything like that.
<P/>
I have statements from XXXX showing that my account is in good standing and that it is paid off but they will not update my report.
<P/>
How can the damage that was done be fixed. All I get from the bureaus is that I need to rebuild my credit and let it take time, but i did n't do anything wrong. What is the remedy for this?
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
North Hollywood, CA
Written notification about debt
Debt collection: I do not know
Didn't receive enough information to verify debt
Complaint: CitiBank has failed to verify the information requested. They have not provided proof of signature and have Violated FDCPA LAW we will be filing a lawsuit if they do not remove the account on my Credit Report. <P/> XXXX XXXX XXXX XXXX XXXX , XXXX XXXX XXXX , XXXX , XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX , XXXX XXXX XXXX : Acct # # XXXX To Whom It May Concern : This letter is in response to your recent claim regarding Acct # # XXXX which you claim m I owe {$2700.00}, {$2700.00}, {$1000.00}, {$2700.00}, {$2700.00}, {$1000. 00}, XXXX . By not replying in a timely manner to my initial letter on XX/XX/XXXX , y ou have not only violated federal and state laws, but you have also failed to provide me with a copy of any viable evidence, bearing my signature, showing the account is being reported accurately. Be aware that I am making a final goodwill attempt to have you clear up this matter. The listed item is entirely inaccurate, incomplete, and represents a very serious error in your reporting. I am maintaining a careful record of my communications with you for the purpose of filing a complaint with the Consumer Financial Protection Bureau and the Attorney General 's office, should you continue in your noncompliance of federal laws under the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, and the corresponding local state laws. I further remind you t hat you may be liable f or your willful non-compliance. Failure on your behalf to provide a copy of any alleged contract or other instrument bearing my signature will result in a small claims action against your company. I will be seeking a minimum of {$5000.00} in damages per violation for : 1. ) Defamation 2. ) Negligent Enablement of Identity Fraud 3. ) Violation of the Fair Debt Co llection Practices Act ( including but not limited to Section 807-8 ) 4. ) Violati on of the Fair Credit Repo rting Act ( including but not limited to Section 623-b ) Yo u will be required to appear in a court venue local to me, in order to formally defend yourself. My contact information is as follows : XXXX XXXX XXXX XXXX Account Number XXXX Account Type Installment Loan Terms Unknown Date Opened XX/XX/XXXX Account Status Closed Payment Status Unknown Payment Status Details Account transferred to another office Status Updated XX/XX/XXXX Bal ance - Balance Updated - Credit Limit - Past Due Amount - High Balance - Monthly Payment - Balloon Payment - Contact Phone ( XXXX ) XXXX Contact Address XXXX XXXX XXXX XXXX XXXX , XXXX XXXX , XXXX XXXX Ownership Individual Original Creditor - Company Sold-to - Original Amount {$2700.00} Comments XXXX XXXX XXXX XXXX Account Number XXXX Account Type Installment Loan Terms Unknown Date Opened XX/XX/XXXX Account Status Closed Payment Status Unknown Payment Status Details Account transferred to another office Status Updated XX/XX/XXXX Balance - Balance Updated - Credit Limit - Past Due Amount - High Balance - Monthly Payment - Balloon Payment - Contact Phone ( XXXX ) XXXX Contact Address XXXX XXXX XXXX XXXX XXXX , XXXX XXXX , XXXX XXXX Ownership Individual Original Creditor - Company Sold-to - Original Amount {$1000.00} Comments XXXX XXXX XXXX XXXX Account Number XXXX Account Type Installment Loan Terms Unknown Date Open ed XX/XX/XXXX Account S tatus Closed Payment Status Unknown Payment Status Details Account transferred to another office Status Update d XX/XX/XXXX Balance - Balance Updated - Credit Limit - Past Due A mount - High Balance - Monthly Payment - Balloon Payment - Contact Phone ( XXXX ) XXXX Contact Address XXXX XXXX XXXX XXXX XXXX , XXXX XXXX , SD XXXX XXXX XXXX XXXX XXXX - Company Sold-to - Original Amount {$2700.00} XXXX XXXX RSRC CNT Account Number XXXX Account Type Installment Loan Terms Unknown Date Opened XXXX / XXXX / XXXX Account Status Closed Payment Status Unknown Payment Status Details Account transferred to another office Status Updat ed XX/XX/XXXX Balan ce - Balance Updated - Credit Limit - Past Due Amount - High Balance - Monthly Payment - Balloon Paym ent - Contact Phone ( XXXX ) XXXX Contact Address XXXX XXXX XXXX XXXX XXXX , XXXX XXXX , XXXX XXXX Ownership Individual Original Creditor - Company Sold-to - O riginal Amount {$2700.00} XXXX XXXX XXXX XXXX Account Number XXXX Account Type Installment Loan Terms Unknown Date Opened XX/XX/XXXX Ac count Status Closed Payment Status Unknown Payment Status Details Account transferred to another office Status Update d XX/XX/XXXX Balance - Balance Updated - Credit Limit - Past Due Amount - High Balance - Monthly Payment - Balloon Payment - Contact Phone ( XXXX ) XXXX Contact Address XXXX XXXX XXXX XXXX XXXX , XXXX XXXX , XXXX XXXX Ownership Individual Original Creditor - C ompany Sold-to - Original Amount {$1000.00} XXXX XXXX XXXX XXXX Account Number XXXX Account Type Installment Loan Terms Unknown Date Opene d XX/XX/XXXX Account Status Closed Payment Status Paid Payment Status Details Current Status Updated XX/XX/XXXX Balance - Balance Updated - Credit Limit - Past Due Amount - High Balance - Monthly Payment - Balloon Payment - Contact Phone ( XXXX ) XXXX Contact Address XXXX XXXX XXXX XXXX XXXX , XXXX XXXX , XXXX XXXX Ownership Individual Original Creditor - C ompany Sold-to - Original Amount {$2700.00}
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
Portland, ME
Fees or interest
Credit card or prepaid card: Store credit card
Problem with fees
Complaint: In XXXX of XXXX , I called and spoke with a citi rep about paying off a promotional balance on m y Home Depot char ge card. I paid what he told me I needed to and he assured me that my promotional balance was now paid in full. When I called later on XXXX / XXXX / XXXX to verify that the payment had been applied correctly to the promotional balance, I was informed that it had not been. The rep assured me that he would fix the problem ; not to worry. When I received my statement on XXXX / XXXX / XXXX , I found that citi had not fixed the original problem and charged me an additional {$440.00} in interest and purchases. However, I did not make any purchases. I then called citi for the third time to try to resolve the issue. As of this writing the issue is still not resolved. The most infuriating part of this is that there is an obvious pattern of deception and aggressive tactics to create mistakes and problems that lead to increased fraudulent gain for citi. These have been gross, obvious mistakes ; call after call. It has actually gotten worse with each successive call.
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with monetary relief
2017-06-09
Ladies Island, SC
Attempts to collect debt not owed
Debt collection: Credit card debt
Debt was paid
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
North Port, FL
Problem with a purchase shown on your statement
Credit card or prepaid card: General-purpose credit card or charge card
Credit card company isn't resolving a dispute about a purchase on your statement
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation
2017-06-09
Tonawanda, NY
Problem with a credit reporting company's investigation into an existing problem
Credit reporting, credit repair services, or other personal consumer reports: Credit reporting
Their investigation did not fix an error on your report
Company Response: Company has responded to the consumer and the CFPB and chooses not to provide a public response Closed with explanation