CARRINGTON MORTGAGE SERVICES, LLC
Consumer Complaints
There are over 3157 complaints on file for CARRINGTON MORTGAGE SERVICES, LLC. Dated between 2019-11-27 and 2012-05-22.
Complaints Page 86
2016-02-04
MO
Loan servicing, payments, escrow account
Mortgage: Conventional fixed mortgage
Complaint: In XXXX XXXX I changed insurance companies lowering my homeowners insurance from {$1000.00} per month to {$690.00} per month. I called Carrington and made them aware of the change and so did my XXXX XXXX XXXX. In XXXX XXXX I noticed there was no change in my monthly payment. I concluded that they may need time to make the updates. In XXXX my monthly payment remained same. I called Carringtion and was told that they needed to do an escrow analysis and the adjustment would then be made.
When I received the analysis my montly payment was increased from {$760.00} to {$780.00} beginning XXXX XXXX. I called and asked how could that be and the representive told me there was a short. When I asked to speak to a supervisor she put me on hold and no one ever came to the telephone. Also I never received a refund for the funds that were in escrow when I switched insurance companies so there should be an excess not a shortage.
Company Response: Closed with explanation
2016-02-04
TX
Loan servicing, payments, escrow account
Mortgage: VA mortgage
Complaint: On XXXX XXXX 2015 we sold our home in XXXX XXXX Texas, the mortgage had been sold to carrington. At closing, the escrow company paid the the taxes that where owed, they then sent a copy of the closing documents to carrington, showing that the taxes had been paid to XXXX XXXX tax assessor by the the escrow company.
Carrington paid those taxes again. After numerous conversations and multiple attempts to resolve this with carrington, they have n't even contacted XXXX XXXX tax assessor to claim the refund. XXXX XXXX tax assessors website still shows the approved refund waiting to be claimed by carrington. Carrington has to file for the refund because they paid it.
I should not have to wait to get my money when this is clearly carringtons mistake, they should refund my money immediately
Company Response: Closed with explanation
2016-02-03
Glendale, CO
Loan modification,collection,foreclosure
Mortgage: Conventional fixed mortgage
Company Response: Closed with explanation
2016-02-03
FL
Loan servicing, payments, escrow account
Mortgage: VA mortgage
Complaint: I purchased my home ( XXXX XXXX XXXX. XXXX XXXX, FL XXXX ) on XXXX XXXX, XXXX. I financed my mortgage through XXXX. On XXXX XXXX, XXXX my mortgage was sold by XXXX to Carrington Mortgage Services , LLC . At the time this did not present a concern to me. I made my XXXX XXXX mortgage payment to Carrington and everything was fine. In XXXX XXXX I received my mortgage statement from Carrington and my payment had been raised from {$1100.00} to {$1200.00}. On XXXX XXXX, XXXX I called Carrington to inquire about the {$160.00} monthly increase. I was told that my insurance had not changed, but that my taxes had gone up {$790.00}. I verified the tax increase with the county, so I know that figure is correct. I then asked why my payment had increased by {$160.00}, since the tax increase should have only increased my payment by {$66.00} per month. I was told that it is their business practice to hold a " two month cushion '' of my escrow account. This is not in my original loan terms with XXXX and I never agreed to these terms. I am agreeable to pay the extra {$66.00} per month to cover my tax increase, but I do not see why I am required to pay an additional {$98.00} per month so that Carrington may have a " cushion '' for my escrow account. I was told by the customer service rep on XXXX XXXX that I could request to hold my own escrow account. On XXXX XXXX, XXXX I sent a letter to Carrington via fax as well as certified mail requesting that I hold my own escrow. On XXXX XXXX, XXXX I received a response via USPS mail from Carrington denying my request to hold my own escrow. As a XXXX female veteran, with a VA home loan, I am appalled by the business practices of Carrington Mortgage Services. They are STEALING money from their customers. I am not the only one to experience difficulty with this company. A quick XXXX search shows hundreds of people being taken advantage of by this company. My next step must be legal action, but I am hopeful that the Consumer Financial Protection Bureau will look into this and put a stop to this disgraceful company.
Company Response: Closed with explanation
2016-02-02
Town Center, NJ
Other
Mortgage: Other mortgage
Company Response: Closed with explanation
2016-02-02
Charlotte, NC
Loan servicing, payments, escrow account
Mortgage: FHA mortgage
Complaint: Carrington Mortgage Services ( CMS ) is not providing fair or adequate service to help me bring my loan current. Calls into Customer Service are frustrating an ineffective. CMS began servicing my mortgage in XXXX XXXX. I submitted XXXX payments in XXXX, XXXX was cashed, the other returned. Called in to the Customer Service department and experienced the following : XXXX/XXXX/XXXX - one my very first call to CMS, I spoke to XXXX ( XXXX ) said my loan was in foreclosure ( I had not received any notice of this ). He stated that my recent payment would be returned and they are not able to accept any payments. I asked to speak to a Manager. He placed me on hold, returned to say he spoke to a Supervisor and there was no other information for me.
XXXX/XXXX/XXXX - spoke with XXXX ( XXXX ), asked immediately to speak to a Manager regarding a complaint that I had, she placed me on hold, returned, stated that she reviewed my account and asked why I was so " angry '' the last time I called in. I was very calm when speaking to XXXX and asked her was it listed in my account that I was " angry ''? I told her I felt labeled and did not feel I would get fair assistance if that information was listed in my account records. She stated she would transfer me to a Supervisor " XXXX '' at ext. XXXX but she transferred me into a voicemail system loop that disconnected after trying to connect 3 times.
XXXX/XXXX/XXXX - spoke with XXXX ( XXXX ) who transferred me to Supervisor XXXX ( XXXX ). XXXX stated that my acct. had been flagged for foreclosure but an acct. number had not yet been set up. She stated that she was escalating to the foreclosure dept. She stated she would call me back in 48 hrs.
XXXX/XXXX/XXXX - spoke with XXXX ( Relationship Manager - XXXX ) who stated that the foreclosure status had been removed and I was now able to make payments. He stated that account was in past due status and payments needed to be made in certified funds and could be sent via XXXX XXXX, Wire Transfer or overnight. He quoted past due amount of {$6700.00} and stated that partial payments would be returned.
XXXX/XXXX/XXXX - mailed in past due amount in certified check via XXXX overnight service. Arrived and signed for on Thursday ( XXXX/XXXX/XXXX ) by XXXX at XXXX.
XXXX/XXXX/XXXX - called and spoke with a rep that stated that my check was not yet in the system and instructed me to call back on the next business day - Monday ( XXXX/XXXX/XXXX ).
XXXX/XXXX/XXXX - spoke with XXXX ( XXXX ) and she informed me that my payment had not yet been received and will be returned because it does not cover the full amount due. She stated that she could not assist me further. When I asked to speak with a Manager, she stated that there were only 2 on staff and that she could not get one of them to assist. She stated that I could be transfer to voicemail and they would call me back in 2 days. She stated there was no other department I could be transferred to and no other number I could call. She stated that CMS did not have a process in place for escalating complaints. I told her that I would rather wait for a Supervisor but she never transferred me to a Supervisor. She stated that the Supervisors were on other important calls. I told her that I would not hang up until I spoke with a Supervisor or someone that could assist me today, she then transferred me to a voicemail.
This runaround is unacceptable and it appears that I am being treated unfairly and not provided support to ensure my account is brought current. I believe this practice is intentional so that I end up in foreclosure and lose my home. I do not believe CMS is interested in helping me bring my loan current or save my home. It appears that from the very first call into the customer service department that I was labeled and therefore not able to receive fair service/treatment.
Company Response: Closed with explanation
2016-02-01
Santa Ysabel, CA
Loan modification,collection,foreclosure
Mortgage: Conventional adjustable mortgage (ARM)
Complaint: CMS LN XXXX XXXX XXXX XXXX XXXX # XXXX, XXXX CA XXXX XXXX XXXX On XXXX/XXXX/XXXX we submitted our authorization to Carrington. We have requested a postponement of their upcoming foreclosure date of XXXX/XXXX/XXXX, as there will be an equity sale that will pay the investor IN FULL. Carrington currently has an opening bid of $ XXXX, which is well below the amount owed to the investor.
Please see attached Carrington payoff demand, HUD, Offer, which show this will be an equity sale for Carrington has only had this loan since XX/XX/XXXX.Carrington immediately filed the NOTS on this loan, and has not once contacted the homeowner to discuss foreclosure options. Carrington has not once contacted the homeowner to attempt to do a loan modification. The previous servicer stopped taking payments from her XX/XX/XXXX. The previous servicer, XXXX XXXX XXXX, never attempted to do a workout with the homeowner. Carrington has not once ever contacted the homeowner or informed the homeowner of any Home Retention Options. It is likely that XXXX XXXX XXXX and Carrington BOTH have violated HBR and Federal Servicing guidelines, as neither lender has attempted to do any kind of workout. Carrington took over the file and a NOTS was immediately filed with no contact to the homeowner whatsoever. It is obvious there is FRAUD going on at Carrington, and possibly XXXX XXXX XXXX as well.
Carrington is refusing to postpone the sale date to allow the equity sale to take place. They are doing this in an attempt to defraud their investor and their own client, and the fraud is happening on many levels.
1. Carrington forecloses on properties to that they may steal the homeowner 's equity in the property.
2. Carrington forecloses on properties for their own gain, and defrauds their investor out of a full-payoff of their loan 3. Carrington forecloses on properties so they may transfer the file to their retail division which will collect money on the real estate side by listing and selling the property themselves I am sure Carrington is going to attempt to lie to you, the CFPB, regarding the fraud they are committing. We are getting sick and tired of lenders telling us that they outright LIE to the CFPB, then laugh at us for thinking the CFPB would help.
It is my understanding that this is not the 1st time this exact complaint has been made to the CFPB. Carrington, in fact, has done this exact thing with many other homeowners. We would be happy to provide evidence of this upon the CFPB 's request.
Company Response: Closed with explanation
2016-02-01
Spring Valley, CA
Loan servicing, payments, escrow account
Mortgage: VA mortgage
Company Response: Closed with explanation
2016-01-29
Chester, NY
Loan servicing, payments, escrow account
Mortgage: FHA mortgage
Complaint: Our mortgage was transferred by XXXX XXXX XXXX to Carrington Mortgage in XXXX of 2015. It has been a nightmare ever since. First of all, our payments went up {$100.00} because of an " escrow cushion '' they charge. I have never heard of such a thing before. Second and most important, they were calling us nonstop to sell us on an FHA Streamline program. After much persistence we agreed. We agreed under the terms that our loan would be closed in a few weeks. We were also told that we would get a month off from paying. Well it has been almost two months later, and nothing except a headache. We had to make our payment in XX/XX/XXXX, which we were told we would n't have to do. We had to make the payment to avoid any late fees. They kept sending us loan disclosure after loan disclosure to sign. We did this all under the notion that it would be saving us money. Now, the rates have gone up while we could have used another bank to refinance. This has actually cost us money! The loan closing officer kept telling us different stories as to why this process was taking so long. He even told us that the county was lying to us! I have never felt so taken advantage of in my life. Now, we are n't using them and we still have this high payments particularly due to this " escrow cushion ''.
Company Response: Closed with explanation
2016-01-28
Itasca, IL
Loan servicing, payments, escrow account
Mortgage: FHA mortgage
Company Response: Closed with explanation
2016-01-28
Atlanta, GA
Application, originator, mortgage broker
Mortgage: Other mortgage
Complaint: Carrington Resolution Services ( CM ), currently claims to service an unsecured debt which was illegally originated by XXXX XXXX XXXX ( XXXX ), in XX/XX/XXXX after short sale of my property. Prior to short sale, I was told that the remaining balance outside of the short sale proceeds would be charged off in the amount of {$45000.00} and that I would be responsible for paying taxes via Form XXXX.To my surprise, at the time of closing for my short sale in XX/XX/XXXX, everything changed at the last minute. I was coerced into signing an unsecured promissory note in the amount of {$60000.00}, or my entire short sale would be irradiated causing me further financial harm. I was in a XXXX state of mind at the time of the transaction and was unable to afford proper representation, in order to protect my interests. However, I 'm now concerned about the multiple issues surrounding the net tangible benefit, deception and creditor abuse that I 've suffered as a result of origination of this unsecured mortgage debt.For starters my original loan from XX/XX/XXXX with XXXX ( XXXX ) is believed to have been a predatory loan, which is where this unsecured debt in question derives from. In fact, I 'm positive that my appraisal report from my XX/XX/XXXX transaction with XXXX, was padded in order to satisfy underwriting guidelines to qualify me for the original loan. I have addressed these concerns with XXXX, prior to filing for short sale back in XX/XX/XXXX. All of my request to investigate fell on deaf ears and ultimately I was forced to short sale the home after long, unsuccessful and endless attempts at modifying the loan with XXXX. XXXX, acquisitioned XXXX in XX/XX/XXXX and is known as XXXX of the worst deals in the financial services industry to date. XXXX, a subprime giant, was collapsed primarily due to its responsibility of originating loans which ignored basic underwriting guidelines. XXXX, is legally responsible for all XXXX, wrong doing and abuse, as well as they have been forced to settle more than XXXX dollars in legal fees and restitution behind XXXX 's illegal origination tactics.XXXX, and these practices embody the very definition of predatory lending at its worst ; from indulging in appraisal fraud, falsifying income, ignoring basic underwriting guidelines as well as an array of violations to The Real Estate Settlement Procedures Act ( RESPA ). Per the Fair Debt Collection Act ( FDCPA ), both XXXX and XXXX are required to provide all information to prove up the validity of the debt. There has been no evidence been provided by XXXX, XXXX ( XXXX ) nor CM surrounding the above mentioned loans origination, chain of title and all custodial servicing assignments are unclear.Due to the XXXX, XXXX and CM, failed response to my issues, I 'm now considering raising this matter in District Court as I feel it may be the proper venue for action under 28 U.S.C. Section 1391, because one or more of the Defendants maintains executive offices in or conducts business in the district relevant to where real estate is located in this concern.The interagency Statement on Subprime Mortgage Lending enumerates certain tactics that XXXX indicate predatory lending. Nonprofit groups have also published widely accepted guidance on these kinds of practices that may constitute predatory lending. Predatory loans typically combine risky loan features, thereby placing the borrower at an excessive risk of default or foreclosure.For purposes of this Complaint, " Combined-Risk Loans '' are loans that meet the definition of high-cost loan under HMDA. HMDA, which is an extension of The Home Ownership and Equity Protection Act ( HOEPA ) and enacted in XX/XX/XXXX as an amendment to the Truth in Lending Act ( TILA ) to address abusive practices in refinancing and home-equity mortgage loans with high interest rates or high fees.
Company Response: Closed with explanation
2016-01-27
Billerica, MA
Loan modification,collection,foreclosure
Mortgage: Other mortgage
Company Response: Closed with explanation
2016-01-27
Bronxville, NY
Loan servicing, payments, escrow account
Mortgage: Other mortgage
Company Response: Closed with explanation
2016-01-27
Mc Kinney, TX
Loan modification,collection,foreclosure
Mortgage: FHA mortgage
Company Response: Closed with explanation
2016-01-27
CT
Loan servicing, payments, escrow account
Mortgage: Conventional fixed mortgage
Complaint: XXXX XXXX XXXX originally had my mortgage and sold it to Carrington Mortgage Services. Back in XXXX XXXX, I received a letter from Carrington stating they were going to place lender coverage on my property because my HO6 ( condo homeowners insurance ) was cancelled. I spoke with XXXX and they sent over the insurance declaration page, along with a bill to Carrington ( they escrowed for taxes and insurance ). Fast forward, XXXX XXXX I receive another letter from Carrington stating they were going to place lender coverage on my property because my HO6 insurance had been cancelled. I called XXXX to ask why I was receiving this letter when I thought it was taken care of 9 months ago. XXXX stated they sent the bill to Carrington, and it was never paid. On XXXX/XXXX/XXXX I contact Carrington to let them know of their mistake ; and XXXX will not underwrite another policy for me because the property has been uninsured for over 6 months. Basically I am told by companies that I am uninsurable. I tell Carrington supervisor ( XXXX ) to place the lender coverage and reimburse my escrow account the difference ; because the XXXX coverage was {$370.00} annually compared to their coverage of {$800.00} annually. He tells me he needs to research this, and will give me a call back. On XXXX/XXXX/XXXX, I finally receive a call back from Carrington, stating they will need to further research, but I will need to find a company to place coverage, and than they will look into reimbursement. I let Carrington supervisor ( XXXX ) know that is impossible because I am considered uninsurable now, and they need to fix their mistake, and I will be reporting them. She lets me know that she will inform department about my dilemma, do some additional research, and get back to me. Meanwhile, my condominium ( which is a rental property ) has been uninsured since XXXX XXXX, and there is no resolution in sight.
Company Response: Closed with explanation
2016-01-26
Lakesite, TN
Loan servicing, payments, escrow account
Mortgage: Other mortgage
Company Response: Closed with explanation
2016-01-26
OR
Loan modification,collection,foreclosure
Mortgage: FHA mortgage
Complaint: tried to get a modification through carrington mortgage services, that 's who services my loan. I am 7 years behind on payment do to lay offs, been working steady last 2-3 years making XXXX more dollars a hour then when I bought the house. I been trying to get a modification for years and no luck. I have filled out and sent back modification after modification to be turned down. XXXX tried to help, We had 2 meetings, 1st one carrington said it looked good and might be able to help us. 2nd meeting did n't say much, know I am heading for foreclosure.
Company Response: Closed with explanation
2016-01-25
Garrett Park, MD
Loan modification,collection,foreclosure
Mortgage: FHA mortgage
Company Response: Closed with explanation
2016-01-25
Nashville, TN
Loan modification,collection,foreclosure
Mortgage: FHA mortgage
Complaint: Carrington Mortgage has been informed that a solid contract was in place, however they have continued pressing for foreclosure and will not stop the foreclosure. We have been more than forthcoming with the fact that this is ready to close but they tell us that we have to talk to the foreclosure attorney, the foreclosure atty says that only Carrington can issue the order to stop the foreclosure. We spoke to XXXX XXXX and she spoke with someone in home retention and they are passing it back off on the XXXX and XXXX the foreclosure attorney. Even with Autnorization
Company Response: Closed with explanation
2016-01-23
Palos Park, IL
Loan servicing, payments, escrow account
Mortgage: FHA mortgage
Complaint: I have never been this frustrated in my life as I am with this particular situation. I have reached out to the customer care and dispute services available through Carrington Mortgage and I am completely dissatisfied with the overall service, experience and outcome of my payment dispute inquiry. I attempted to refinance my home loan only to be told that my account showed a past due payment. First, I have never been late on a monthly payment. In fact I often pay early to prevent discrepancies against my account. My loan was originally through XXXX XXXX XXXX and my mortgage was sold to Carrington Mortgage services in XXXX XXXX. This is where the issue began. I attempted on XXXX to keep my loan with XXXX to no avail. I assumed everything was fine until my attempted refinance dispute. I disputed the late payment charge and I waited over a month for response or an indication that the team handling my dispute would look into my complaint as well as my payment history. I called on multiple occasions to be told we are looking into it & will have a resolution by XXXX XXXX, XXXX. This never happened. Not only was the research into this complaint without merit but there was no effort applied to get a legitimate response. I sent in a dispute letter under the direction of a XXXX XXXX from the payment dispute department on XXXX XXXX, XXXX. I advised him that I spoke with someone from both XXXX XXXX XXXX prior to my loan transfer to Carrington mortgage services and an employee from Carrington mortgage services on the same date of XXXX XXXX, XXXX. I indicated that I was told by both employees that was current with my payments on my loan. I was told that all I had to do was make an additional {$79.00} payment from a woman from XXXX XXXX XXXX for a small change of price to my loan due to a tax fluctuation and that was all that I had to do to keep my payments in good standing prior to my loan being transferred over to Carrington mortgage services. Based on my own investigative work I discovered that I in fact made the payment with XXXX XXXX XXXX employee over the phone the same day the transaction was made against my account on XXXX. My full payment was not transferred over when Carrington mortgage took over my loan. Had Carrington mortgage only checked to see that they had recently taken over my loan in the timeframe ; corresponding with this discrepancy in payment & simply considered my consistent payment history ; that had always been intact and timely they would have resolved this problem before it even started. Furthermore when I spoke with XXXX XXXX regarding my loan on XXXX XXXX he indicated to me that the reason why my loan was showing incorrectly was because of the payment change in XXXX that he showed that I was to pay an additional {$170.00} against my account. I recall speaking to someone from both XXXX XXXX XXXX and Carrington home loan services and I was again told that my account was in good standing and that if I wanted to pay additional towards my principle-I could but not required to as long as I made my regular payment my account would stay current and in good standing. I was given a statement that had three payment options for principal from Carrington home loan. Since I was told this on more than one occasion and precisely from a representative from XXXX XXXX XXXX & Carrington-I took this advice. Next, I am looking for clarity. No one can give me a straight answer regarding my account. Every answer is different and nothing is consistent. I have bank statements showing every payment applied to my account for both XXXX and Carrington. However, they are ignoring this information as invalid with no reason why. I was just told on XXXX XXXX, XXXX that they do n't see my XXXX additional payments but never confirmed with XXXX. I am appealing the decision but I am not receiving help to resolve this.
Company Response: Closed with explanation
2016-01-22
Jasper, AL
Loan modification,collection,foreclosure
Mortgage: FHA mortgage
Company Response: Closed with explanation
2016-01-22
Ladies Island, SC
Loan modification,collection,foreclosure
Mortgage: VA mortgage
Complaint: I bought my home in XXXX of XXXX utilizing my VA loan. My mortgage company was XXXX, XXXX sold my mortgage to XXXX XXXX XXXX ( XXXX ). XXXX sold my mortgage to Carrington Mortgage Service ( CMS ) and that 's when the problems began. It started out with me not knowing that XXXX was no longer handling my account ; I figured it out when I logged in to pay my mortgage and the account was no longer listed. After several phone calls I was informed who the mortgage company was. I called CMS to get access to be able to pay online, I was told by the rep that at that present time I could not get it set up because they had not received all of my loan documents, but I could pay by phone with a {$15.00} service charge. I told the rep that I would rather pay XXXX cents for a stamp. I mailed them a check for my mortgage payment and to my surprise they sent my check back saying that they had no records of my mortgage being transferred. After weeks going by I was finally able to get the account set up only to find out that CMS had charged me late fees, inspection fees. Fast forward to XXXX, I experienced major financial issues, because of these issues I could not afford to pay my mortgage payments in full on the XXXX, I had to break my payments up paying half on the XXXX and the other half on the XXXX. Unbeknownst to me CMS was not applying my partial payments, they put them in what they call a " suspense account '', with doing that it appeared that I was delinquent. CMS sent me a intent to foreclose letter, a I called them to find out what steps I could take to save my home. In XXXX of XXXX I requested mortgage modification, after submitting the paperwork I called to check the status on the following dates XXXX XXXX, XXXX XXXX, XXXX XXXX, on XXXX XXXX I was informed that I needed to resubmit form XXXX, I faxed it on XXXX. After not hearing back from CMS I called them on XXXX XXXX I was told that my paperwork was still " under review ''. On XXXX XXXX I called to find out the status of my request, I was told that I needed to refax ALL of my supporting documents i. e. death certificate, divorce decree, bank statements, etc.I called on XXXX XXXX and spoke to a rep, he informed me that I did not qualify for a modification I qualified for a " repayment plan ''. The repayment plan consisted of me paying XXXX starting XXXX XXXX XXXX to XXXX XXXX XXXX. Because of my delinquency on my mortgage my credit score dropped significantly therefore I could not get approved for a XXXX loan to try to pay the delinquency. After expressing this to him, his only advice was to " continue not paying, that will automatically start the foreclosure process ''. After the rep saying that to me without any empathy or understanding what I was going through I had to end the conversation. I felt that I had lost everything, my father, my sister, transportation now my home.After I managed to regain my composure, I called CMS and spoke with a rep she was very empathetic and helpful, she advised me to send a letter opting out of the repayment plan and resubmit a request for a short sale. I followed the guidance and acquired a realtor and put my home on the market for sale. I got an offer in XXXX and was scheduled to close on XXXX XXXX unbeknownst to me the buyer decided not to purchase the home 3 days before we were suppose to close. The house remained on the market with no offers, I called CMS to ask what other I could pursue, I was told to submit request for DIL of foreclosure. I submitted the request and all of the supporting documents that was required in XXXX, I called in XXXX just to be informed that my paper work had NOT been routed, I called back after a couple of weeks to check the status nothing was done. I called XXXX XXXX XXXX to be told that the CMS lawyers needed to be contacted to clear my title the wrong plat and book page had been recorded.CMS is still charging inspection fees, late fees.
Company Response: Closed with explanation
2016-01-21
Cheyenne Wells, CO
Credit decision / Underwriting
Mortgage: Other mortgage
Company Response: Closed with explanation
2016-01-20
Walnut Shade, MO
Loan modification,collection,foreclosure
Mortgage: Other mortgage
Company Response: Closed with explanation
2016-01-20
Orlando, FL
Loan servicing, payments, escrow account
Mortgage: Conventional fixed mortgage
Company Response: Closed with explanation