CAPITAL ONE FINANCIAL CORPORATION
Consumer Complaints
There are over 39408 complaints on file for CAPITAL ONE FINANCIAL CORPORATION. Dated between 2019-12-11 and 2011-12-01.
Complaints Page 970
2016-03-03
Discovery Bay, CA
Other
Credit card:
Complaint: I got a Capital One credit card simply in an effort to build me credit, and rarely ever used the card, and after a year came up, there was an annual fee charged to the card. I received the statement and it said that I did not need to pay because I had it set up on automatic payments through my personal XXXX account. There was an issue with the online banking and for some reason the payment was n't going through, which resulted in Capital One putting a 30 day late on my credit report. I sent this information to Capital One and they still would not remove the 30 day late that they applied to my credit report. Please help me hold Capital One accountable to remove the 30 day late that should not be there because this is preventing me from refinancing my home.
Company Response: Closed with non-monetary relief
2016-03-02
Simi Valley, CA
Identity theft / Fraud / Embezzlement
Credit card:
Company Response: Closed with explanation
2016-03-02
Marysville, WA
APR or interest rate
Credit card:
Company Response: Closed with explanation
2016-03-02
Las Vegas, NV
Problems when you are unable to pay
Consumer Loan: Vehicle loan
Company Response: Closed with explanation
2016-03-02
Raymond, NH
Deposits and withdrawals
Bank account or service: Other bank product/service
Company Response: Closed with explanation
2016-03-02
Saint Paul, MN
Disclosure verification of debt
Debt collection: Other (i.e. phone, health club, etc.)
Not given enough info to verify debt
Company Response: Closed with explanation
2016-03-02
Berkeley, CA
Late fee
Credit card:
Company Response: Closed with monetary relief
2016-03-02
Louisville, KY
Delinquent account
Credit card:
Company Response: Closed with explanation
2016-03-02
Phoenix, AZ
Billing disputes
Credit card:
Company Response: Closed with monetary relief
2016-03-02
Chicago, IL
Cont'd attempts collect debt not owed
Debt collection: Credit card
Debt is not mine
Company Response: Closed with explanation
2016-03-02
2016-03-02
Little Canada, MN
Other
Credit card:
Company Response: Closed with explanation
2016-03-02
Reno, NV
Credit determination
Credit card:
Company Response: Closed with explanation
2016-03-02
Washington, DC
Account opening, closing, or management
Bank account or service: Checking account
Company Response: Closed with explanation
2016-03-02
Queens, NY
Customer service / Customer relations
Credit card:
Complaint: I recently opened a credit card account for XXXX, XXXX XXXX with Capitol One Spark. I spoke to a representative about the application process beforehand. The company gave me a {$500.00} credit line. After I activated my card, I could not use it because on XXXX/XXXX/16, an unidentified Capitol One representative put an illegal hold on my account. This representative did not have a court order and acted illegally. When I filled out the application, Capitol One approved my credit, because of my credentials. I run a paralegal consultation firm. The male representative treated me in a discriminatory way and did not let me speak to a supervisor because of my gender.
Company Response: Closed with explanation
2016-03-02
Arco, CA
Closing/Cancelling account
Credit card:
Complaint: Capital one closed my venture card for no reason, I have always paid my balance within a month. I always use less than XXXX % of the credit that they provide me. They pulled my credit a few months ago to open my account, and now they are closing it and this hard credit check shows on my credit files.
I had over XXXX reward points on the account that I did not use and they just went away.
Company Response: Closed with explanation
2016-03-02
New York, NY
Billing disputes
Credit card:
Company Response: Closed with monetary relief
2016-03-02
Bohemia, NY
Making/receiving payments, sending money
Bank account or service: Other bank product/service
Complaint: I had my transfer account to my sons account blocked and cant unblock it. After 7 months the Capital one Bank blocked me from moving money from my account to my sons ( unknown to me ) I had to be on his account. I attempted to make a transfer after I got on his account and still cant do it. I understand the way this works, So I call capital one bank to rectify this issue. I called two times today and no one seems to know what is going on. I called two times and waited once 11 minutes and the other time 8 minutes .. Please help me
Company Response: Closed with explanation
2016-03-02
Arco, CA
Account opening, closing, or management
Bank account or service: Savings account
Complaint: Capital one 360 shut down my savings account and credit card accounts without giving me a reason. I had alot of points on my credit card that I had not used, they even ran my credit which now shows on my credit report. They are not giving me a reason as to why they have closed all my accounts
Company Response: Closed with explanation
2016-03-02
Birds Lndg, CA
Billing disputes
Credit card:
Company Response: Closed with explanation
2016-03-02
Bay Hills, NY
Loan modification,collection,foreclosure
Mortgage: Conventional adjustable mortgage (ARM)
Company Response: Closed with explanation
2016-03-01
Naperville, IL
Billing disputes
Credit card:
Company Response: Closed with explanation
2016-03-01
Dixmoor, IL
Deposits and withdrawals
Bank account or service: Other bank product/service
Company Response: Closed with explanation
2016-03-01
Saint Petersburg, FL
Other
Credit card:
Company Response: Closed with monetary relief
2016-03-01
Bolingbrook, IL
Billing statement
Credit card:
Company Response: Closed with explanation