CAPITAL ONE FINANCIAL CORPORATION

2011-12-20

Denver, CO

Credit reporting

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2011-12-20

Ridley Park, PA

Credit determination

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2011-12-20

Bayview, GA

Forbearance / Workout plans

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2011-12-20

Plymouth, FL

Closing/Cancelling account

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2011-12-20

Austin, TX

Other

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2011-12-19

Betsytown, NJ

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed

Disputed: Yes Timely Response

2011-12-19

Phila, PA

Credit reporting

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2011-12-19

Bicentennial, CA

Balance transfer

Credit card:

Company Response: Closed with relief

Disputed: Yes Timely Response

2011-12-19

Omaha, NE

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2011-12-19

Cleveland, OH

APR or interest rate

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2011-12-19

Okc, OK

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2011-12-19

Baltimore, MD

Closing/Cancelling account

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2011-12-19

Marigold, CA

Customer service / Customer relations

Credit card:

Company Response: Closed with relief

Disputed: Yes Timely Response

2011-12-18

Manhattan, NY

Other fee

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2011-12-18

Montevallo, AL

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2011-12-17

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2011-12-17

Succasunna, NJ

Privacy

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2011-12-17

Centreville, VA

Other

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2011-12-17

Amity, IN

Loan modification,collection,foreclosure

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed without relief

Disputed: Yes Untimely Response

2011-12-16

Frederick, MD

Payoff process

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2011-12-16

Damascus, PA

Credit line increase/decrease

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2011-12-16

Brooksville, FL

Delinquent account

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2011-12-16

Everglades National Park, FL

Late fee

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2011-12-16

Tuckasegee, NC

Billing disputes

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2011-12-16

Washington, DC

Loan servicing, payments, escrow account

Mortgage: Other mortgage

Company Response: Closed without relief

Disputed: No Timely Response