CAPITAL ONE FINANCIAL CORPORATION

2012-02-23

Pasco, WA

Billing disputes

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-02-23

Ladies Island, SC

Credit reporting

Credit card:

Company Response: Closed with relief

Disputed: Yes Timely Response

2012-02-23

Irvine, CA

Credit reporting

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-23

Ann Arbor, MI

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-02-23

Sandwich, MA

Delinquent account

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-02-23

Gloucester City, NJ

Forbearance / Workout plans

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-23

Rupert, ID

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-23

Carmel, IN

APR or interest rate

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-23

East York, PA

Credit determination

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-23

Jamaica, NY

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-02-22

Penn Yan, NY

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-22

Chelmsford, MA

Payoff process

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-22

Jersey City, NJ

Closing/Cancelling account

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-22

Belleville, IL

Collection debt dispute

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-02-22

Flushing, NY

Other

Credit card:

Company Response: Closed with relief

Disputed: Yes Timely Response

2012-02-22

Eagle Rock, CA

Customer service / Customer relations

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-22

Alexandria, VA

Credit reporting

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-02-22

Bexley, OH

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-22

Sebring, FL

Credit reporting

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-22

Chicago, IL

Application processing delay

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-22

Hauser, ID

Collection debt dispute

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-22

San Antonio, TX

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-22

Cartwright, OK

Late fee

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-22

Addisleigh Park, NY

Payoff process

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-02-22

Manhattan, NY

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response