CAPITAL ONE FINANCIAL CORPORATION

2012-03-09

Beachwood, OH

Closing/Cancelling account

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-03-09

Seattle, WA

Credit line increase/decrease

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-09

East Freehold, NJ

Collection practices

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-03-09

Foster, OH

Rewards

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-03-09

Clementon, NJ

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-03-09

Bethel, WA

Late fee

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-03-09

Gardena, CA

Payoff process

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-03-09

Fontainebleau, MS

Billing disputes

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-03-09

Sherman Oaks, CA

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed without relief

Disputed: No Untimely Response

2012-03-09

Gerry, NY

Collection practices

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-09

Landfall Village, MN

Balance transfer

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-03-09

Bosco, LA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-09

Sandy Hook, CT

Payoff process

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-08

Las Vegas, NV

Loan servicing, payments, escrow account

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-03-08

Cottage Grove, MN

APR or interest rate

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-08

Bel Alton, MD

APR or interest rate

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-03-08

Arlington, VA

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-08

Powder Spgs, GA

Other

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-08

Sarasota, FL

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-08

Silver Spring, MD

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed with relief

Disputed: Yes Timely Response

2012-03-08

Laurel, MD

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-08

East Brooklyn, CT

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-03-08

Pinellas Park, FL

Payoff process

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-08

Hillandale, MD

Problems caused by my funds being low

Bank account or service: Checking account

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-08

Kingstree, SC

Late fee

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response