CAPITAL ONE FINANCIAL CORPORATION

2012-03-27

S San Fran, CA

Loan modification,collection,foreclosure

Mortgage: Other mortgage

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-27

Homer Glen, IL

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-27

Erie, PA

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-27

Glenarden, MD

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with relief

Disputed: No Timely Response

2012-03-27

Point Arena Air Force Statio, CA

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-27

Chicago, IL

Credit line increase/decrease

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-27

Ampere, NJ

Closing/Cancelling account

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-27

Eugene, OR

Other

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-03-27

Weatherford, TX

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-27

Dover, DE

Credit card protection / Debt protection

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-03-26

West Newfield, ME

Managing the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-03-26

Mechanicsville, VA

Deposits and withdrawals

Bank account or service: (CD) Certificate of deposit

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-03-26

Virginia Bch, VA

Closing/Cancelling account

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-03-26

Elmhurst, NY

Settlement process and costs

Mortgage: Other mortgage

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-26

Panther Creek, TX

Balance transfer

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-03-26

Astoria, NY

Unsolicited issuance of credit card

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-03-26

Oldsmar, FL

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with relief

Disputed: Yes Timely Response

2012-03-26

Discovery Bay, CA

Convenience checks

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-03-26

Chicago, IL

Customer service / Customer relations

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-26

Bay Shore, NY

Loan servicing, payments, escrow account

Mortgage: Home equity loan or line of credit

Company Response: Closed with relief

Disputed: No Timely Response

2012-03-26

Rancho Santa Margarita, CA

Account opening, closing, or management

Bank account or service: Other bank product/service

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-03-26

Berkeley, NJ

Late fee

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-03-26

Point Arena Air Force Statio, CA

Loan modification,collection,foreclosure

Mortgage: Conventional fixed mortgage

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-26

Lake Charles, LA

APR or interest rate

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-03-26

Topeka, KS

Payoff process

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response