CAPITAL ONE FINANCIAL CORPORATION

2012-04-11

Warren, RI

Credit card protection / Debt protection

Credit card:

Company Response: Closed with relief

Disputed: Yes Untimely Response

2012-04-11

Detroit, MI

Deposits and withdrawals

Bank account or service: Checking account

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-04-11

Bel Alton, MD

Collection practices

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-04-11

Lebanon, OR

Credit reporting

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-11

Kent, WA

Other fee

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-11

Decatur, GA

Payoff process

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-11

Closing/Cancelling account

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-04-11

Jamaica, NY

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-04-10

Kalamazoo, MI

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-04-10

Green Acres, FL

Transaction issue

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-10

Centerville, OH

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-04-10

Boise, ID

Making/receiving payments, sending money

Bank account or service: Checking account

Company Response: Closed with relief

Disputed: No Timely Response

2012-04-10

Mount Olive, OH

Collection debt dispute

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-10

Palmyra, MI

APR or interest rate

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-10

Garrett Park, MD

Credit reporting

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-10

New Orleans, LA

Delinquent account

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-04-10

Cocoa, FL

Other

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-10

Clayton, MO

Billing disputes

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-10

Hidden Valley, NV

Taking out the loan or lease

Consumer Loan: Vehicle loan

Company Response: Closed with explanation

Disputed: No Timely Response

2012-04-10

Kingstree, SC

Convenience checks

Credit card:

Company Response: Closed with relief

Disputed: No Timely Response

2012-04-10

Decatur, GA

Payoff process

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-10

Penn, PA

Collection practices

Credit card:

Company Response: Closed without relief

Disputed: Yes Timely Response

2012-04-10

Lockwood, NV

Unsolicited issuance of credit card

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-10

N San Juan, CA

Closing/Cancelling account

Credit card:

Company Response: Closed without relief

Disputed: No Timely Response

2012-04-09

Saint Cloud, FL

APR or interest rate

Credit card:

Company Response: Closed with relief

Disputed: Yes Timely Response