CAPITAL ONE FINANCIAL CORPORATION

2012-06-18

Flushing, NY

Late fee

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-18

Nashville, TN

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-18

Morningside, NY

Credit card protection / Debt protection

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-06-18

Okc, OK

Forbearance / Workout plans

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-18

Seneca, SC

Collection debt dispute

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-06-18

Louisville, KY

Transaction issue

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-18

Williamsburg, VA

Application, originator, mortgage broker

Mortgage: Conventional adjustable mortgage (ARM)

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-18

Santa Ysabel, CA

Other

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-18

Waupun, WI

Cash advance fee

Credit card:

Company Response: Closed with non-monetary relief

Disputed: Yes Timely Response

2012-06-18

Broadmoor Vlg, CA

Collection debt dispute

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-18

Church Point, LA

Credit line increase/decrease

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-17

Littleton, CO

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-17

Douglas, MI

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: No Timely Response

2012-06-17

Ardmore, MD

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-17

Las Vegas, NV

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-17

Vienna, NC

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-16

Arsenal, PA

Closing/Cancelling account

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-16

Denver, CO

Payoff process

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-15

Quartzsite, AZ

Identity theft / Fraud / Embezzlement

Credit card:

Company Response: Closed with explanation

Disputed: No Timely Response

2012-06-15

Camarillo, CA

Account opening, closing, or management

Bank account or service: Checking account

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-15

Nashville, TN

Billing disputes

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-15

Utica, NE

APR or interest rate

Credit card:

Company Response: Closed with explanation

Disputed: Yes Timely Response

2012-06-15

Sarasota, FL

Billing disputes

Credit card:

Company Response: Closed with monetary relief

Disputed: Yes Timely Response

2012-06-15

Pensacola, FL

Collection practices

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response

2012-06-14

Ormond Beach, FL

Credit reporting

Credit card:

Company Response: Closed with non-monetary relief

Disputed: No Timely Response